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5 results for Customer Service Manager jobs

Practice Manager, Finance and Accounting
  • Shanghai,
  • remote
  • Permanent
  • 0 - 1 CNY / Yearly
  • <p><span style="text-decoration: underline;"><strong>ABOUT US:</strong></span></p><p>Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.</p><p> </p><p><strong><span style="text-decoration: underline;">JOB BRIEF:</span></strong></p><p>We are actively seeking an open-minded, driven and experienced Practice Manager to join this high growth Finance and Accounting team. You will be based in our Shanghai office and will have the opportunity to make your mark across the Finance practice area.</p><p> </p><p><strong><span style="text-decoration: underline;">ABOUT YOU:</span></strong></p><p>You are ready for your next challenge. You are an inclusive, strong communicator. You are a leader who takes great pride in their own billings, by setting an example, but also you value your team and make it a priority to see them grow and succeed. Ideally, you would have managed a medium-sized team (3+ people at a minimum) in the past. Prior experience will include the ability to demonstrate recruiting excellence via upper quartile performance, experience in building a team, and a record of assisting others to achieve results they would not ordinarily do so on their own. You should have a passion for what you do and build on it with drive and tenacity. You have an ethical mindset, demonstrable through your career to date. You are a critical thinker who can make quick agile decisions with a determination to find the best outcome for all. You want to continue taking ownership of your career and we will support you every step of the way in return.</p><p> </p><p><span style="text-decoration: underline;">Responsibilities:</span></p><ul><li>Management of your team</li><li>Hiring, on-boarding and the retention of staff.</li><li>Retention and new business development whilst leveraging and cross-selling opportunities across the wider business.</li><li>Existing client development and client recapture.</li><li>A key focus on driving permanent placements.</li><li>Conducting all stages of a recruitment solution for your customers.</li><li>Understanding and analysing the market and sharing trends with your customers.</li><li>Referencing and representation in the marketplace.</li><li>Building and maintaining a robust and appealing online brand presence, in line with Robert Half's social media strategy and cultural growth objectives, to network, build relationships and generate placement and sales opportunities.</li><li>Creating targeted customer e-mailshots.</li><li>Using the Salesforce Planner to establish robust call planning schedules to customers.</li><li>Attending or hosting in-person/virtual client and candidate events to generate new business opportunities and promoting networking and relationship building.</li></ul><p> </p><p><span style="text-decoration: underline;">Qualifications:</span></p><ul><li>10+ years' working experience, including 5+ years in the recruitment/business development field with a concentration of at least 2-year as a people manager in proven solution-oriented, consultative-driven business development.</li><li>Demonstrated success in business generation, leading and driving business development across a range of client companies ranging from SME to large enterprises/MNC's.</li><li>Demonstrated ability to sequentially grow business and achieve gross profit budgets in a commercial manner, across the team and within own desk.</li><li>A successful track record of aligning the RH permanent or contract talent solutions with other divisions to actively cross-sell the business.</li><li>Demonstrated ability to build profile and market awareness of RH permanent or contract talent solutions through effective Account/Client/Candidate management programs.</li><li>Experience of participating in the management team objectives and initiatives.</li><li>Native speaker of Mandarin and fluent in both written and spoken English.</li><li>An eye for strengthening existing processes to foster an inclusive sales culture.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">OFFICE LOCATION: </span></strong></p><p>Shanghai Xuhui CBD</p><p>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.</p><img src="https://counter.adcourier.com/U29uamEuWXVhbi4yMjUxNC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
  • 2026-03-02T01:11:42Z
Business Development/Client Solutions Manager - Shanghai
  • Shanghai,
  • remote
  • Permanent
  • 0 - 12 CNY / Yearly
  • <p><strong>About Us </strong></p><p>Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.</p><p>At Robert Half, we know that our greatest strength comes from the people who make up our team. We recognise the value of different backgrounds, experiences and points of view. Having increasingly diverse and inclusive teams is a critical aspect of our business strategy, and it is a key part of our values as a business too. We aim to foster a culture which is unconditionally inclusive, one where people can be their whole, authentic selves. In return, we ask that our people contribute their expertise, perspectives, ideas and experiences for one common purpose: to advance the way that people live and work. In this space we know our work is far from over, so join us, whatever your background and lived experience, and be a part of the journey. </p><p> </p><p>We are looking for talents with/whom:</p><ul><li>Passion for what they do, and build on it with drive and determination</li><li>Enjoy working as part of a team in a merit based, fast paced environment</li><li>Want to pursue a career in consultative/solutions business to business sales</li><li>Want career development, seek coaching and take ownership of their own results</li><li>Value an ethical approach to success</li></ul><p> </p><p><strong>Scope of Work </strong></p><p>Robert Half is looking for <strong>(Senior) Business Development / Client Solutions Managers</strong> to join our Team in Shanghai and Beijing.</p><p>Some of the key aspects of your role includes:</p><ul><li>Prospect for new client business and building a strong network of contacts</li><li>Adept at understanding the needs and wants of each client's business coupled with an in-depth knowledge of their culture and workplace environment - and then match these fundamental requirements to the skills, experience and personalities of prospective candidates.</li><li>Actively engage with clients and making recommendations regarding the top talent available</li><li>Developing plans to achieve weekly, monthly and quarterly business growth goals with your team</li></ul><p> </p><p><strong>Requirements</strong></p><p> </p><ul><li>At least 5 years' experience in an external recruitment position or;</li><li>At least 3 years' experience in outbound B2B business sales, a new business development role with a proven track record of achievement or;</li><li>Strong appetite for sales and to work in a fast-paced, high-performing collaborative team environment</li></ul><p> </p><p><strong>In addition, we look for those that:</strong></p><ul><li>Are innovative, creative and strategic thinker</li><li>Have a positive mindset - seek to enjoy work and understand that there will be high's and low's in any sales related position.</li><li>Communicate openly and honestly, and create the space for others to do the same</li><li>Foster connection by putting people first and building long-term trusting relationships</li></ul><p> </p><p><strong>What we offer you</strong></p><ul><li>Attractive Compensation &amp; Benefits Program</li><li>Rewards &amp; Recognition on a Global, APAC and Local level</li><li>Wellness at Work - We value the importance of workplace happiness!</li><li>Training Programs and Career Development</li><li>Global Career Options</li></ul><p> </p><p>Learn more about a career with Robert Half at our Careers Site: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com/about-robert-half/careers&amp;data=04|01||0e881a1eb1d1405e9da908d8d7118f41|16532572d5674d678727f12f7bb6aed3|0|0|637495817717506856|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|1000&amp;sdata=FgNsMHgaQPKM94tJDH06rypZ6FuKb4DtVxPs2BT2s4w=&amp;reserved=0" target="_blank">https://www.roberthalf.com/about-robert-half/careers</a></p><p>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.</p><img src="https://counter.adcourier.com/U29uamEuWXVhbi40MzY3OC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
  • 2026-03-02T01:11:41Z
Business Transformation Manager
  • Shanghai,
  • remote
  • Contract
  • 480000 - 540000 CNY / Yearly
  • <p><strong>Recruiting Ad: Business Transformation Manager </strong></p><p><strong>Business Transformation Manager - Beverage Industry Digitalization</strong></p><p>Are you a strategic visionary who thrives on driving business transformation and challenging the status quo? Our team is seeking a Business Transformation Manager who can serve as both a challenger and a thought partner, supporting digital initiatives in the beverage industry.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Leverage strong knowledge of the beverage industry and both traditional and digital market solutions, including in-depth understanding of industry dynamics and root causes behind key challenges.</li><li>Generate innovative ideas using outside-in perspectives to help shape the DBC (脉动) Digital RTM blueprint and roadmap.</li><li>Translate strategic concepts into future-state business process designs, with a focus on cross-functional change management and successful business execution.</li><li>Analyze results from pilot implementations in Guangdong, gathering insights from both data and customer/employee feedback, and incorporate findings into standardized procedures for national rollout.</li><li>Develop compelling business cases, such as the "5-uni-code in One" deliverable, to support transformation initiatives.</li><li>Identify business opportunities through strong analytical capabilities.</li><li>Facilitate stakeholder alignment by asking challenging questions and driving constructive dialogue.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven track record in business transformation, ideally with execution experience in digital projects within the beverage or FMCG industries.</li><li>Deep familiarity with both traditional and digital RTM (route-to-market) models.</li><li>Strong process reengineering and change management skills.</li><li>Analytical mindset with a bias for action and results.</li><li>Excellent communication and interpersonal skills, adept at influencing and partnering with diverse teams.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&amp;data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&amp;reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Sm9zZXBoLlpodS4xMDkwOC4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
  • 2026-02-26T06:21:36Z
AI Solution
  • Beijing,
  • remote
  • Permanent
  • 600000 - 780000 CNY / Yearly
  • <p><strong>Job Overview</strong></p><ul><li>We are seeking a motivated and skilled AI Solutions Expert​ to design, develop, and deploy artificial intelligence solutions that address real-world business challenges. The ideal candidate will bridge the gap between our AI capabilities and customer needs, ensuring seamless integration and optimal performance of AI products.</li></ul><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with cross-functional teams (product managers, data scientists, software engineers) to understand business requirements and translate them into AI solution designs.</li><li>Integrate AI models into existing systems, platforms, and workflows with a focus on scalability, reliability, and security.</li><li>Provide technical support and guidance during client implementation and post-deployment phases.</li><li>Create documentation, solution architecture diagrams, and best practices for internal and external stakeholders.</li><li>Stay up-to-date with the latest advancements in AI/ML and identify opportunities for innovation within our product offerings.</li><li>Participate in client meetings to gather feedback and refine AI solutions accordingly.</li></ul><p><strong> </strong></p><p><strong>Qualifications</strong></p><ul><li>Experienced working with AI/ML technologies (candidates with strong project portfolios or research experience may be considered even without direct industry experience).</li><li>Strong problem-solving skills and ability to quickly learn new domains/technologies.</li><li>Excellent communication skills and ability to explain complex AI concepts to non-technical stakeholders.</li><li>Passion for building practical AI applications that deliver measurable business value.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&amp;data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&amp;reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/QWlkZW5YaWEuNjY4NDUuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
  • 2026-02-10T07:28:31Z
Planning & Purchasing Specialist
  • Shanghai,
  • remote
  • Contract
  • 144000 - 192000 CNY / Yearly
  • <p><strong>Project Length</strong>: 3-6m temp to perm</p><p><strong>Reason for opening</strong>: duty free project</p><p>Have purchasing experience in the P&amp;C category</p><p>Strong background in procurement processes within P&amp;C</p><p><strong>Key Responsibilities</strong></p><ul><li>Execute planning and purchasing activities to support the Duty Free project</li><li>Manage supplier communication and follow up on purchase orders and deliveries</li><li>Ensure smooth supply chain operations and timely procurement</li><li>Support process improvement initiatives within the purchasing function</li></ul><p><strong>Requirements</strong></p><ul><li>Proven experience in purchasing or supply chain management</li><li>Strong communication and coordination skills</li><li>Good English reading and writing ability</li><li>Detail-oriented, responsible, and able to work in a fast-paced environment</li></ul><p><strong>Report to</strong>: Supply Chain Head</p><p><strong>On board date:</strong> ASAP 3-6 months to perm, client wants to ensure candidate's performance</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&amp;data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&amp;reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/ZGFud3UuNzg4MjkuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
  • 2026-01-16T02:17:13Z