<table width="680"><tbody><tr><td width="459"><p>We are seeking a results-driven Sales Director to lead our commercial team and drive sustainable revenue growth. The primary focus of this role is to expand <strong>CIF (non-FOB) business</strong>, optimize customer and trade lane portfolios, and enhance overall sales performance. The ideal candidate will have experience in multinational freight forwarding or global logistics companies, with demonstrated ability to communicate and collaborate effectively across cultures and regions.</p><p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><p><strong>Sales Strategy & Performance Management</strong></p><ul><li>Develop and execute annual and quarterly sales plans, allocating targets to ensure KPIs-including revenue, profit, and volume-are achieved</li><li>Analyze market trends, rate fluctuations, and competitor activity; adjust sales direction and resource allocation accordingly</li><li>Build and continuously improve sales management systems, including customer segmentation, pricing strategies, pipeline management, and performance evaluation to enhance overall sales efficiency</li></ul><p><strong>CIF (Non-FOB) Business Development</strong></p><ul><li>Design and implement a dedicated strategy to grow <strong>CIF (non-FOB) business</strong>, increasing its share of total revenue</li><li>Lead efforts to acquire direct shippers, mid-sized traders, and emerging e-commerce sellers, establishing end-to-end service capability covering quotation, booking, and overseas arrangements</li><li>Leverage internal rate procurement and overseas agent networks to develop competitive CIF products in key markets</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Recruit, train, and mentor the sales team (including regional sales, key account managers, and trade lane specialists); conduct performance reviews</li><li>Build a talent pipeline by developing high-potential team members with strong CIF development skills, product knowledge, and negotiation capabilities</li><li>Foster a results-driven, customer-centric team culture that encourages collaboration and accountability</li></ul><p><strong>Cross-Functional & External Communication</strong></p><ul><li>Maintain effective communication with overseas agents, shipping lines, regional headquarters, and global counterparts to support international business alignment and resource integration</li><li>Collaborate with pricing, customer service, and operations teams to optimize the end-to-end customer experience, particularly for CIF shipments</li><li>Represent the company at industry events, overseas agent meetings, and client visits to strengthen brand presence</li></ul><p><span style="text-decoration: underline;"><strong>Qualifications</strong></span></p><p><strong>Experience & Education</strong></p><ul><li>Bachelor's degree or above, preferably in International Trade, Logistics, Business Administration, English, or related fields</li><li>Minimum 8 years of sales experience in international freight forwarding, with at least 3 years in a sales management role</li><li>Experience in multinational freight forwarding or large global logistics companies is considered a strong asset</li><li>Demonstrated experience in CIF (non-FOB) business development, with solid knowledge of major trade lanes such as Trans-Pacific, Asia-Europe, etc.</li></ul><p><strong>Professional Competencies</strong></p><ul><li>In-depth understanding of freight forwarding operations; strong grasp of the business model differences, profit structure, and risk control aspects between CIF and FOB</li><li>Strong analytical, negotiation, and key account development skills</li><li>Familiarity with building sales management systems and data-driven decision-making</li></ul><p><strong>Communication & Language</strong></p><ul><li>Proficiency in English as a working language, with excellent verbal and written communication skills to independently conduct negotiations and daily coordination with overseas agents, headquarters, and global clients</li><li>Cross-cultural communication skills and ability to work effectively in an international business environment</li></ul><p><strong>Core Attributes</strong></p><ul><li>Results-oriented with strong sense of ownership and ability to perform under pressure</li><li>Strategic thinker with ability to translate business goals into actionable team plans</li><li>Proven leadership skills with capacity to inspire and empower team members</li></ul><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/YmVsbGEud2VpLjMzOTA4LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
<p>We are seeking an experienced Operations Manager to lead end-to-end store excellence across key high-traffic transit zones in Shanghai. You will ensure world-class guest experience, strict operational compliance, and superior commercial performance. This role involves orchestrating daily operations, workforce planning, SOP governance, loss prevention, and service recovery while partnering with cross-functional teams including IT, Finance, HR, and Trade Marketing.</p><table><tbody><tr><td><p>Key Responsibilities</p><p>1. Operations Excellence and Store Readiness</p><ul><li>Own daily store readiness protocols including opening/closing procedures, cash integrity, floor recovery, cleanliness, safety checks, and compliance with restricted area regulations.</li><li>Standardize and enforce Standard Operating Procedures (SOPs) regarding service delivery, cash handling, inventory movements, age-restricted sales, and passenger flow management.</li><li>Coordinate with Terminal Managers and Store Supervisors to align staffing levels, task allocation, and peak-hour coverage strategies.</li></ul><p>2. Commercial Drive and Customer Experience</p><ul><li>Partner with Trade Marketing and Category teams to execute promotions, visual merchandising, and planograms; ensure accuracy in pricing and promotional activities.</li><li>Lead service recovery protocols; oversee queue management and peak operational plans to maintain high Customer Satisfaction (CSAT) and Net Promoter Scores (NPS).</li><li>Drive cross-selling, conversion rates, and basket size metrics through effective coaching, daily team huddles, and KPI dashboard analysis.</li></ul><p>3. People Leadership and Workforce Planning</p><ul><li>Lead and develop a diverse team including Guest Experience Managers, Operations Support Assistants, Operations Analysts, and Runners; establish clear goals and regular feedback rhythms.</li><li>Oversee rostering, overtime control, and skills coverage across multiple terminals; ensure completion of onboarding and recurrent training programs.</li><li>Embed a culture of safety, integrity, inclusion, and continuous improvement within the team.</li></ul><p>4. Inventory and Loss Prevention Coordination</p><ul><li>Coordinate with Customer Relations and Loss Prevention controllers to ensure the integrity of bonded stock, manage transfers, and control shrinkage.</li><li>Ensure stock accuracy through cycle counts, discrepancy resolution, and management of damages/returns; adhere to timely Work Orders in collaboration with Planning and Supply Chain.</li><li>Support internal and external audits (cash, inventory, compliance) and close findings with robust action plans.</li></ul><p>5. Maintenance and Store Support</p><ul><li>Align with the Store Maintenance Manager on reactive and preventive maintenance schedules to minimize downtime and impact on guest experience.</li><li>Manage store support logistics with Runners, including stock staging, backroom housekeeping, waste management, and ticketing/labeling.</li></ul><p>6. Data, Reporting, and Continuous Improvement</p><ul><li>Own daily and weekly operational dashboards tracking sales, conversion, CSAT, shrink, compliance, and labor productivity.</li><li>Lead root cause analysis on variances, incidents, and service gaps; implement targeted Kaizen actions for improvement.</li><li>Prepare comprehensive performance updates for the Operations GM, highlighting risks, mitigation strategies, and long-term improvement roadmaps.</li></ul><p>7. Cross-Functional Collaboration</p><ul><li>Collaborate with IT on POS uptime, incident response, and device readiness; work with Finance on cash variance analysis and operational cost control.</li><li>Coordinate with HR on recruitment, scheduling, disciplinary actions, and employee recognition programs.</li><li>Partner with Ecommerce and Loyalty teams on click-and-collect services, omnichannel pickups, and in-store engagement initiatives.</li></ul><p>Qualifications and Experience</p><ul><li>Bachelor's degree in Business, Operations, Retail Management, Hospitality, or a related field.</li><li>7 to 10 years of experience in multi-site retail or high-volume transit retail operations, including at least 3 years in a supervisory or managerial role.</li><li>Proven track record of delivering service KPIs, maintaining operational compliance, and driving commercial growth in high-traffic environments.</li><li>Experience working with airport authorities and adhering to restricted area operational rules is highly advantageous.</li></ul><p>Skills and Competencies</p><ul><li>Strong leadership, coaching, and stakeholder management skills.</li><li>Excellent operational discipline with acute attention to detail; adept at SOP deployment and audit readiness.</li><li>Data-driven decision-making capabilities with proficiency in Excel and BI dashboards; comfortable with POS and various retail systems.</li><li>Ability to remain calm under pressure; effective at service recovery and issue escalation.</li><li>Fluent in both English and Mandarin (written and spoken).</li></ul><p>Preferred Certifications</p><ul><li>Fundamentals in Lean/Kaizen methodologies.</li><li>First Aid and Fire Warden certifications.</li><li>Basic familiarity with IT and POS systems</li></ul></td></tr></tbody></table><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/QnJpYW4uWmhhbmcuODQyMjguMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p>Key Responsibilities:</p><ul><li>Define and execute the product strategy and roadmap for consumer data and engagement solutions, ensuring they meet the needs of the business operation scenario and align with our business objectives.</li><li>Collaborate with internal stakeholders such as business owners, data scientists, engineers, and other cross-functional teams to deliver data-driven insights and solutions in a timely manner.</li><li>Unlock the value of data for the business via taking data-driven insights into actionable strategies.</li><li>Prioritize product opportunities using criteria and requirements defined during strategy and goal setting, with emphasis on data accuracy, usability, and relevancy.</li></ul><p>Qualifications</p><ul><li>Proven experience as a Product Manager with a focus on consumer engagement solutions such as Mini program, APP, E-commerce product.</li><li>Excellent communication skills, both written and verbal, with the ability to convey complex data and consumer operation concepts in a clear and concise manner.</li><li>Strong problem-solving skills and willingness to think outside the box and roll up one's sleeves to get the job done.</li><li>Master's degree or above, preferably from consulting background</li></ul><p>Preferred Qualifications</p><ul><li>Background in software development and program management is preferred.</li><li>Familiarity with agile methodologies and data-driven approaches to product development.</li><li>Familiarity with business playbook in China digital landscape</li><li>Preferably with data engineering capabilities</li><li>Capable of dealing with ambiguity and uncertainty while remaining focused on results.</li><li>Demonstrate strong planning capability while focused on details.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/SmFzcy5YdS45ODAzOS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>About Us </strong></p><p>Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.</p><p>At Robert Half, we know that our greatest strength comes from the people who make up our team. We recognise the value of different backgrounds, experiences and points of view. Having increasingly diverse and inclusive teams is a critical aspect of our business strategy, and it is a key part of our values as a business too. We aim to foster a culture which is unconditionally inclusive, one where people can be their whole, authentic selves. In return, we ask that our people contribute their expertise, perspectives, ideas and experiences for one common purpose: to advance the way that people live and work. In this space we know our work is far from over, so join us, whatever your background and lived experience, and be a part of the journey. </p><p> </p><p>We are looking for talents with/whom:</p><ul><li>Passion for what they do, and build on it with drive and determination</li><li>Enjoy working as part of a team in a merit based, fast paced environment</li><li>Want to pursue a career in consultative/solutions business to business sales</li><li>Want career development, seek coaching and take ownership of their own results</li><li>Value an ethical approach to success</li></ul><p> </p><p><strong>Scope of Work </strong></p><p>Robert Half is looking for <strong>(Senior) Business Development / Client Solutions Managers</strong> to join our Team in Shanghai and Beijing.</p><p>Some of the key aspects of your role includes:</p><ul><li>Prospect for new client business and building a strong network of contacts</li><li>Adept at understanding the needs and wants of each client's business coupled with an in-depth knowledge of their culture and workplace environment - and then match these fundamental requirements to the skills, experience and personalities of prospective candidates.</li><li>Actively engage with clients and making recommendations regarding the top talent available</li><li>Developing plans to achieve weekly, monthly and quarterly business growth goals with your team</li></ul><p> </p><p><strong>Requirements</strong></p><p> </p><ul><li>At least 5 years' experience in an external recruitment position or;</li><li>At least 3 years' experience in outbound B2B business sales, a new business development role with a proven track record of achievement or;</li><li>Strong appetite for sales and to work in a fast-paced, high-performing collaborative team environment</li></ul><p> </p><p><strong>In addition, we look for those that:</strong></p><ul><li>Are innovative, creative and strategic thinker</li><li>Have a positive mindset - seek to enjoy work and understand that there will be high's and low's in any sales related position.</li><li>Communicate openly and honestly, and create the space for others to do the same</li><li>Foster connection by putting people first and building long-term trusting relationships</li></ul><p> </p><p><strong>What we offer you</strong></p><ul><li>Attractive Compensation & Benefits Program</li><li>Rewards & Recognition on a Global, APAC and Local level</li><li>Wellness at Work - We value the importance of workplace happiness!</li><li>Training Programs and Career Development</li><li>Global Career Options</li></ul><p> </p><p>Learn more about a career with Robert Half at our Careers Site: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com/about-robert-half/careers&data=04|01||0e881a1eb1d1405e9da908d8d7118f41|16532572d5674d678727f12f7bb6aed3|0|0|637495817717506856|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|1000&sdata=FgNsMHgaQPKM94tJDH06rypZ6FuKb4DtVxPs2BT2s4w=&reserved=0" target="_blank">https://www.roberthalf.com/about-robert-half/careers</a></p><p>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.</p><img src="https://counter.adcourier.com/U29uamEuWXVhbi40MzY3OC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p>Company Introduction:</p><ul><li>A developing company looking for Sales Manager.</li></ul><p> </p><p>Responsibilities:</p><ul><li>Proactively develop new clients, be responsible for promoting and selling the company's one-stop professional services (such as finance and taxation, auditing, business consulting, HR advisory, etc.) to target enterprises, and complete the designated sales tasks.</li><li>Promote our services to potential clients (including but not limited to multinational corporations in China and overseas investment institutions), identify their needs, and develop and maintain cooperative partnerships with channel partners (such as banks, law firms, chambers of commerce, etc.) to obtain business opportunities.</li><li>Accountable for the strategic development and ongoing management of diverse channels, as well as coordinating and organizing various channel-related activities.</li><li>Responsible for engaging in strategic dialogues with the market, deeply understanding market demands, and possessing keen insight into market trends and profound comprehension abilities. Simultaneously serving as the company's brand ambassador to enhance the company's influence in the market.</li><li>Deeply explore customer needs, effectively convey the value of our professional services, and with the support of internal experts, provide customers with accurate recommendations of solutions to facilitate cooperation.</li><li>Analyze the market competition landscape and industry trends, formulate and implement effective sales strategies.</li></ul><p> </p><p>Requirements:</p><ul><li>A full-time bachelor's degree or above is required, and those with professional backgrounds in finance and taxation, accounting, finance, human resources, and other related fields are preferred.</li><li>Have more than 2 years of experience in sales or customer relationship management. Those with sales experience in enterprise services, professional services (such as finance and taxation, consulting, etc.) will be given priority.</li><li>Possessing excellent communication and expression skills, business negotiation skills, and the ability to independently develop clients. Having a strong sense of customer service and quick learning ability.</li><li>Possess certain industry analysis capabilities, have a keen sense of market information, and be able to understand the potential needs of corporate clients in aspects such as finance, taxation, and compliance.</li><li>Proactive, approachable, with good pressure resistance and team spirit.</li><li>Fluency in Mandarin and English.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/RmFubnkuVGFuZy43ODE3MS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
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