<p><strong>Now Hiring: Enterprise Architect</strong></p><p>We are looking for an experienced and strategic <strong>Enterprise Architect</strong> to join our Enterprise Architecture team. In this role, you will help shape the future-state architecture landscape, drive alignment between business strategy and IT capabilities, and support transformation across critical business domains.</p><p>The successful candidate will act as a trusted advisor to both business and IT leaders, defining architecture roadmaps, guiding governance, and enabling innovation through scalable, secure, and future-ready technology solutions. This is an excellent opportunity for a senior architecture professional who thrives in complex environments and enjoys leading enterprise-wide change.</p><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p><strong>Strategic Alignment</strong></p><ul><li>Partner with IT and business leaders to understand strategic goals and translate them into architecture targets and actionable roadmaps.</li><li>Define and maintain the target architecture for China, ensuring alignment with enterprise-wide standards, principles, and long-term strategies.</li><li>Collaborate closely with local and global teams to ensure high-quality deliverables and consistency across initiatives.</li></ul><p><strong>Architecture Leadership & Governance</strong></p><ul><li>Lead the development of China-specific architecture blueprints, reference models, and business capability maps.</li><li>Ensure architectural governance and compliance with enterprise architecture principles, frameworks, and standards through an effective design authority process.</li><li>Serve as a trusted advisor to key business and IT stakeholders on architecture-related decisions.</li></ul><p><strong>Innovation & Transformation</strong></p><ul><li>Identify opportunities for innovation, modernization, and digital transformation across the technology landscape.</li><li>Evaluate emerging technologies and market trends for business relevance and architectural value.</li><li>Design systems that provide native AI functionality or integrate with enterprise AI services.</li></ul><p><strong>IT Landscape Optimization</strong></p><ul><li>Maintain a comprehensive view of the IT landscape and its interdependencies.</li><li>Drive simplification of the application ecosystem, reduce redundancy, optimize costs, and improve technology efficiency.</li><li>Identify and manage technical debt across systems and platforms.</li></ul><p><strong>Business and IT Foundations</strong></p><ul><li>Define and promote enterprise standards, architecture principles, and design patterns.</li><li>Support the definition of standard business and IT platforms that enable scalability and consistency.</li></ul><p><strong>Enable Solution Delivery</strong></p><ul><li>Take responsibility for the overall architecture and design of key projects and strategic programs.</li><li>Ensure consistency, reuse, and interoperability across solutions, systems, and platforms.</li><li>Contribute significantly to cybersecurity compliance and secure-by-design architecture practices.</li><li>Facilitate architecture reviews, workshops, and decision-making forums with stakeholders.</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Qualifications</span></strong></p><p><strong>Experience</strong></p><ul><li>10+ years of experience in enterprise architecture, with at least 5 years in a domain-specific leadership role.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Strong understanding of enterprise architecture frameworks and methodologies.</li><li>Proven experience in business capability modeling, solution architecture, and technology strategy.</li><li>Solid understanding of enterprise systems integration, platform design, and architectural governance.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Excellent problem-solving, analytical, and strategic thinking skills.</li><li>Strong leadership, communication, and stakeholder management abilities.</li><li>Ability to work in a fast-paced environment and manage multiple priorities effectively.</li></ul><p><strong>Business Skills</strong></p><ul><li>Knowledge of the <strong>Consumer Packaged Goods (CPG)</strong> industry is preferred.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Sm9zZXBoLlpodS42ODk3Mi4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p>Company Introduce:</p><ul><li>Our client is an industry leader and the business is growing rapidly</li></ul><p> </p><p>Managing and overseeing China's Ethics & Compliance program:</p><ul><li>Contributing to the development, implementation and monitoring of compliance culture, procedures and processes, taking into account Company's global Ethics & Compliance program (i.e. Code of Conduct, policies and guidelines) and local compliance policies and guidelines; related to topics such as Anti Bribery and Anti Corruption, Trade Sanctions and Export Control, Third Party Due Diligence & Qualified Introducer Management, Privacy, Competition Law and Speak-Up (together with HR)</li><li>Privacy Officer responsibilities (i.e. registration of personal data processing activities and Data Privacy Impact Assessments).</li><li>Contributing to the continuous development of awareness (i.e. assisting businesses with understanding) regarding implementing, operating and monitoring the Ethics & Compliance Program, its policies and its procedures；</li><li>Contributing to M&A projects from Ethics & Compliance perspective (i.e. compliance Due Diligence) and managing E&C Integration after an acquisition.</li><li>Developing and maintaining good work processes for and contributing to investigation and handling of E&C issues and incidents.</li><li>Ensures good and efficient legal entity structure and governance in China;</li><li>Contribute to development and management of China governance structure..</li><li>Contribute to M&A projects from legal and compliance perspectives and manage legal part of Integrations after successful M&A</li><li>Draft, review and manage a variety of contracts and legal documents. Assess processes, procedures, structures, products and services from a legal and compliance point of view and advise on legal, compliance and reputational risks;</li><li>Perform regular legal risk checks/assessments and provide overview/reports to management.</li><li>Advice and partner on legal matters, execute legal activities and contribute to the development of products and services. Manage the local legal matters in relation with IP and trademarks.</li><li>Monitor and report on laws and regulations developments, assessing the impact for China and its operating units, advise on the implementation phase and contribute on behalf of China to regulatory initiatives, together with the global and local quality team.</li><li>Ensure compliance with all local regulations and legislation.</li><li>Coordinate management of disputes, incidents, claims and litigation and manage external contacts with legal advisors.</li><li>Draft (legal) documents and papers, such as memos, agreements, policies, guidelines and standards, and register and manage contracts according to legal / compliance procedures. Negotiates frame agreements and other contractual terms in collaboration with relevant business managers.</li><li>Advise and represent the organization, with outside counsel as required, on trying or settling court trials/cases.</li><li>Represent the organization in national and international contacts, select and consult external lawyers if necessary and manage the relationship with these external lawyers, according to internal procedures and guidelines.</li><li>A key member of China management team, lead and manage legal and compliance function by executing the China and Legal strategy and team; Exchange and share legal knowledge, contribute to the Group Legal Community, proactively inform management about legal developments and coach more junior colleagues in professional development.</li></ul><p> </p><p>Mandatory Qualifications</p><ul><li>Education: Bachelor's degree or higher in Law from a prestigious domestic or international university. Admitted to the Bar (hold a Legal Professional Qualification Certificate).</li><li>Experience: Minimum of 8 years of legal experience. Experience in MNCs is a strong plus.</li><li>Language: Superior command of both Chinese and English (written and spoken). Must be able to use English as a working language for complex cross-border legal matters and business negotiations.</li><li>Business Acumen: Possesses strong business thinking. Goes beyond simply saying "no" to providing feasible legal advice on "how to" achieve business objectives, effectively balancing risk and reward.</li><li>Communication & Influence: Outstanding cross-functional communication and executive reporting skills. Able to clearly articulate legal risks to non-legal management and drive the implementation of compliance policies internally.</li><li>Resilience & Decision Making: Ability to remain calm during crises (e.g., regulatory investigations, sudden litigation) and make accurate legal judgments and response plans swiftly.</li><li>External Resource Management: Strong network of external law firms and experts. Ability to effectively evaluate and manage the cost and quality of external legal service providers.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/RmFubnkuVGFuZy40OTM4OS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<ul><li>We are seeking an experienced and strategic <strong>Director of Data Engineering</strong> to lead our data engineering organization. In this role, you will be responsible for building and scaling our data infrastructure, pipelines, and platforms to enable data-driven decision-making across the company. You will lead a team of data engineers, collaborate closely with data science, analytics, and software engineering teams, and define the technical vision and roadmap for our data ecosystem.</li><li>A key priority will be to lead the development of the China data platform on Alicloud, enabling scalable data capabilities and unlocking AI-driven use cases. You will drive this transformation through internal teams and external partners, acting as the bridge between technology and business.</li><li>This role requires a strong understanding of the China technology, regulatory, and consumer ecosystem, and the ability to translate and evolve global capabilities into locally relevant solutions.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Qualifications</strong></span></p><ul><li>10+ years of experience across data, engineering, or analytics roles</li><li>5+ years leading multidisciplinary teams across engineering, analytics, and data science</li><li>Proven track record of delivering complex data initiatives in fast-paced, scaling environments</li><li>Deep hands-on experience with <strong>distributed data processing frameworks</strong> (e.g., Apache Spark, Flink, DBT) and workflow orchestration (e.g., Airflow, Dagster, Prefect).</li><li>Expertise in <strong>SQL</strong> and at least one programming language (Python, Scala, Java, Go).</li><li>Proven experience with <strong>cloud data platforms</strong> especially Alicloud</li><li>Strong knowledge of <strong>data modeling</strong> (Kimball, Inmon, Data Vault) and <strong>data warehouse/lakehouse architectures</strong>.</li><li>Experience with <strong>streaming technologies</strong> (Kafka, Pulsar, Kinesis) and real-time pipelines.</li><li>Familiarity with <strong>data governance tools</strong> (e.g., Collibra, DataHub, Amundsen) and <strong>data quality frameworks</strong> (Great Expectations, dbt tests).</li><li><strong>Alicloud & Data Platform Experience (Required)</strong></li></ul><ul><li>Direct experience working with Alicloud data ecosystem</li><li>Experience leading or overseeing the build or migration of data platforms on Alicloud</li><li>Strong understanding of modern data architecture, data pipelines, and cloud-based platforms</li><li><strong>Solution Architecture or Engineering Background (Highly Desired)</strong></li></ul><ul><li>Prior experience in data engineering, platform architecture, or solution architecture</li><li>Ability to guide technical design decisions and challenge engineering approaches</li><li>Strong technical credibility with engineering and IT teams</li><li><strong>AI & Advanced Analytics Understanding</strong></li></ul><ul><li>Familiarity with modern AI ecosystems, including GenAI and LLM applications, and their practical business use</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/cGFuZmlsby5wYW4uMDc1NDQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p><strong>About the Role</strong> We are seeking a proactive and detail-oriented <strong>Supply Planning Specialist</strong> to support supply chain operations and ensure product availability. This role focuses on optimizing inventory, coordinating with suppliers, and aligning supply with business demand forecasts.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute supply planning strategies to ensure product availability and minimize stock-outs.</li><li>Collaborate with suppliers to manage lead times, production schedules, and delivery commitments.</li><li>Monitor inventory levels and optimize replenishment cycles to balance cost and service.</li><li>Partner with cross-functional teams (procurement, logistics, sales, marketing) to align supply with demand forecasts.</li><li>Identify risks in the supply chain and implement effective mitigation plans.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Business, or related field.</li><li>Experience in supply planning, inventory management, or related supply chain functions.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and collaboration abilities.</li><li>Familiarity with ERP systems and supply chain planning tools is a plus.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/ZGFud3UuNDg0NzQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p><strong>About the Role</strong> We are seeking a strategic and results-driven <strong>Supply Planning Manager</strong> to lead supply chain planning initiatives. This role is responsible for ensuring product availability, optimizing inventory, and aligning supply with business demand forecasts.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute supply planning strategies to ensure product availability and minimize stock-outs.</li><li>Collaborate with suppliers to manage lead times, production schedules, and delivery commitments.</li><li>Monitor inventory levels and optimize replenishment cycles to balance cost and service.</li><li>Partner with cross-functional teams (procurement, logistics, sales, marketing) to align supply with demand forecasts.</li><li>Identify risks in the supply chain and implement effective mitigation plans.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Business, or related field; advanced degree preferred.</li><li>Proven experience in supply planning, inventory management, or related supply chain functions.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent communication and collaboration abilities across diverse teams.</li><li>Proficiency in supply chain planning tools and ERP systems.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/ZGFud3UuODI0MTQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p>My client is a MNC company, enjoy good reputation over the world, segment industry leader, a row material supplier. They have healthy and sustainable business in China and a stable and strong team. Shanghai office is a site & trading company.</p><p>The reason for vacancy is that current GM got internal promotion. Their clients is of all kinds of industries, such as auto parts, aerospace, oil & gas and so on. They are seeking for someone who has rich relavant experience and strong at supplychain process and company operation.</p><p>If you are interested in, please apply for it and I will provide you more information via phone.</p><p> </p><h4><strong>The Opportunity</strong></h4><p>As the General Manager, you will hold full Profit & Loss (P&L) responsibility and provide strategic and operational leadership for our entire manufacturing facility. You will be the key driver in achieving our business objectives, fostering a culture of high performance, and ensuring we remain at the forefront of our industry. This is a high-impact role for a visionary leader who is passionate about operational excellence and developing people.</p><h4><strong>Key Responsibilities</strong></h4><ul class="ybc-ul-component"><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content"><strong>Strategic Leadership:</strong> Develop and execute the annual operating plan and long-term strategic roadmap to achieve financial and operational targets (Revenue, EBITDA, ROI).</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content"><strong>Operational Excellence:</strong> Oversee all aspects of manufacturing, including production, engineering, quality control, supply chain, and maintenance. Drive initiatives in Lean Manufacturing, Six Sigma, and 5S to optimize efficiency, reduce waste, and improve product quality.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content"><strong>Financial Management:</strong> Manage the full P&L for the site. Prepare and control the annual budget, analyze financial statements, and implement cost-control measures to maximize profitability.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content"><strong>Team Development:</strong> Lead, mentor, and inspire a diverse team of managers and employees. Foster a positive, safe, and collaborative work environment focused on accountability and continuous improvement.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content"><strong>Safety & Compliance:</strong> Champion a zero-incident safety culture. Ensure the facility complies with all health, safety, and environmental regulations (OSHA, EPA, etc.).</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content"><strong>Customer & Supplier Relations:</strong> Serve as a key point of contact for major customers and suppliers, ensuring high levels of satisfaction and strengthening strategic partnerships.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content"><strong>Drive Growth:</strong> Identify opportunities for operational improvements, new technologies, and business growth in collaboration with sales and business development teams.</span></li></ul><h4><strong>Qualifications & Experience</strong></h4><ul class="ybc-ul-component"><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content">Bachelor's degree in Engineering, Business Administration, or a related field. MBA or advanced degree is a strong plus.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content">Minimum of 15 years of progressive leadership experience in a manufacturing environment, with at least 5 years in a Plant Manager or General Manager role with full P&L responsibility.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content">Proven track record of successfully turning around or significantly improving manufacturing operations (e.g., increasing productivity, reducing costs, improving quality metrics).</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content">Deep, hands-on expertise in Lean Manufacturing, Six Sigma, TPS, or other continuous improvement methodologies. Certification (e.g., Black Belt) is highly desirable.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content">Strong financial acumen with experience in budgeting, forecasting, and financial analysis.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content">Excellent leadership, communication, and interpersonal skills, with the ability to motivate teams and influence stakeholders at all levels.</span></li><li class="ybc-li-component ybc-li-component_ul"><span class="ybc-li-component_content">Thorough knowledge of health, safety, and environmental regulations.</span></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c29waGlhLnlhbmcuNDQxNzYuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p>We are seeking an experienced Operations Manager to lead end-to-end store excellence across key high-traffic transit zones in Shanghai. You will ensure world-class guest experience, strict operational compliance, and superior commercial performance. This role involves orchestrating daily operations, workforce planning, SOP governance, loss prevention, and service recovery while partnering with cross-functional teams including IT, Finance, HR, and Trade Marketing.</p><table><tbody><tr><td><p>Key Responsibilities</p><p>1. Operations Excellence and Store Readiness</p><ul><li>Own daily store readiness protocols including opening/closing procedures, cash integrity, floor recovery, cleanliness, safety checks, and compliance with restricted area regulations.</li><li>Standardize and enforce Standard Operating Procedures (SOPs) regarding service delivery, cash handling, inventory movements, age-restricted sales, and passenger flow management.</li><li>Coordinate with Terminal Managers and Store Supervisors to align staffing levels, task allocation, and peak-hour coverage strategies.</li></ul><p>2. Commercial Drive and Customer Experience</p><ul><li>Partner with Trade Marketing and Category teams to execute promotions, visual merchandising, and planograms; ensure accuracy in pricing and promotional activities.</li><li>Lead service recovery protocols; oversee queue management and peak operational plans to maintain high Customer Satisfaction (CSAT) and Net Promoter Scores (NPS).</li><li>Drive cross-selling, conversion rates, and basket size metrics through effective coaching, daily team huddles, and KPI dashboard analysis.</li></ul><p>3. People Leadership and Workforce Planning</p><ul><li>Lead and develop a diverse team including Guest Experience Managers, Operations Support Assistants, Operations Analysts, and Runners; establish clear goals and regular feedback rhythms.</li><li>Oversee rostering, overtime control, and skills coverage across multiple terminals; ensure completion of onboarding and recurrent training programs.</li><li>Embed a culture of safety, integrity, inclusion, and continuous improvement within the team.</li></ul><p>4. Inventory and Loss Prevention Coordination</p><ul><li>Coordinate with Customer Relations and Loss Prevention controllers to ensure the integrity of bonded stock, manage transfers, and control shrinkage.</li><li>Ensure stock accuracy through cycle counts, discrepancy resolution, and management of damages/returns; adhere to timely Work Orders in collaboration with Planning and Supply Chain.</li><li>Support internal and external audits (cash, inventory, compliance) and close findings with robust action plans.</li></ul><p>5. Maintenance and Store Support</p><ul><li>Align with the Store Maintenance Manager on reactive and preventive maintenance schedules to minimize downtime and impact on guest experience.</li><li>Manage store support logistics with Runners, including stock staging, backroom housekeeping, waste management, and ticketing/labeling.</li></ul><p>6. Data, Reporting, and Continuous Improvement</p><ul><li>Own daily and weekly operational dashboards tracking sales, conversion, CSAT, shrink, compliance, and labor productivity.</li><li>Lead root cause analysis on variances, incidents, and service gaps; implement targeted Kaizen actions for improvement.</li><li>Prepare comprehensive performance updates for the Operations GM, highlighting risks, mitigation strategies, and long-term improvement roadmaps.</li></ul><p>7. Cross-Functional Collaboration</p><ul><li>Collaborate with IT on POS uptime, incident response, and device readiness; work with Finance on cash variance analysis and operational cost control.</li><li>Coordinate with HR on recruitment, scheduling, disciplinary actions, and employee recognition programs.</li><li>Partner with Ecommerce and Loyalty teams on click-and-collect services, omnichannel pickups, and in-store engagement initiatives.</li></ul><p>Qualifications and Experience</p><ul><li>Bachelor's degree in Business, Operations, Retail Management, Hospitality, or a related field.</li><li>7 to 10 years of experience in multi-site retail or high-volume transit retail operations, including at least 3 years in a supervisory or managerial role.</li><li>Proven track record of delivering service KPIs, maintaining operational compliance, and driving commercial growth in high-traffic environments.</li><li>Experience working with airport authorities and adhering to restricted area operational rules is highly advantageous.</li></ul><p>Skills and Competencies</p><ul><li>Strong leadership, coaching, and stakeholder management skills.</li><li>Excellent operational discipline with acute attention to detail; adept at SOP deployment and audit readiness.</li><li>Data-driven decision-making capabilities with proficiency in Excel and BI dashboards; comfortable with POS and various retail systems.</li><li>Ability to remain calm under pressure; effective at service recovery and issue escalation.</li><li>Fluent in both English and Mandarin (written and spoken).</li></ul><p>Preferred Certifications</p><ul><li>Fundamentals in Lean/Kaizen methodologies.</li><li>First Aid and Fire Warden certifications.</li><li>Basic familiarity with IT and POS systems</li></ul></td></tr></tbody></table><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/QnJpYW4uWmhhbmcuODQyMjguMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p><strong>Recruiting Ad: Customer Engagement </strong></p><p>Are you passionate about transforming the future of healthcare through multi-dimensional customer engagement? We are seeking a strategic and results-driven Customer Engagement Manager to lead innovative initiatives for our pharmaceutical portfolio, with a focus on oncology, anti-infectives, rare diseases, and chronic diseases.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and execute end-to-end customer engagement strategies across the healthcare ecosystem (physicians, digital health platforms, medical institutions, and more)</li><li>Cultivate and manage deep, long-term partnerships with key stakeholders to drive product awareness, adoption, and loyalty</li><li>Lead cross-sector collaboration and launch innovative digital and in-person engagement programs</li><li>Leverage digital solutions and data-driven insights to optimize engagement campaigns, enhance customer value, and accelerate business growth</li><li>Analyze market and campaign data, providing actionable recommendations to increase brand influence in the pharmaceutical landscape</li><li>Ensure all engagement activities meet regulatory and compliance standards</li></ul><p><strong>Requirements:</strong></p><ul><li>Proven experience in customer engagement or partnership management within the pharmaceutical or healthcare industry</li><li>Deep understanding of the pharmaceutical market and its complex regulatory environment</li><li>Strong cross-functional leadership and exceptional stakeholder communication skills</li><li>Experience in designing and executing digital and offline engagement programs</li><li>Results-oriented, data-driven mindset with a passion for innovation and continuous improvement</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/c2kuc2hlbi4xNjg1MS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>Position summary</strong></p><p>LP Coverage (Family Office & Large Private Capital)</p><ul><li>Identify, approach, and onboard family offices and large individual LPs with a demonstrated appetite for USD private funds.</li><li>Manage the full fundraising cycle: introductory meetings, due diligence, legal negotiations, and closing.</li></ul><p>Capital Strategy</p><ul><li>Articulate the fund's investment strategy (USD China / Asia credit, growth, or special situations) to sophisticated family capital decision-makers.</li><li>Tailor messaging to resonate with private capital that values alignment, transparency, and control.</li></ul><p>Relationship Management</p><ul><li>Serve as the senior point of contact for family office CIOs, principals, and single-family-office gatekeepers.</li><li>Cultivate multi-generational relationships to facilitate re-ups and co-investment opportunities.</li></ul><p>Internal Collaboration</p><ul><li>Partner with the investment team to prepare pitch books, PPMs, DDQs, and tear-sheets tailored to private capital audiences.</li><li>Provide market feedback to shape fund terms and co-investment structures that appeal to family capital.</li></ul><p> </p><p><strong>Key Qualifications</strong></p><p>Essential</p><ul><li>Direct USD LP relationships with family offices and/or large individual LPs - verifiable and active.</li><li>Proven track record of closing tickets from non-institutional private capital sources.</li><li>Deep understanding of what motivates family capital: principal preservation, tax efficiency, generational planning, and direct access.</li><li>Fluent English (native or business fluent) - all materials and negotiations are in English.</li><li>8+ years of experience in private fund raising, private banking (U/HNW coverage), or family office advisory.</li></ul><p>Strongly Preferred</p><ul><li>Existing relationships in Asia (ex-Japan), Middle East, or Europe family office ecosystems.</li></ul><p> </p><p><strong>Personal Attributes</strong></p><ul><li>High integrity and discretion - family offices value trust above all.</li><li>Polished, credible, and comfortable in boardroom and private dinner settings.</li><li>Self-starter who does not rely on an internal placement agent infrastructure.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/SmVzc2llLkdlLjQ3ODA1LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
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