8 results for Technical Delivery Manager in Shanghai

Technical Project Manager

Shanghai,
remote
Contract
180000 - 240000 CNY / Yearly
Now Hiring: Technical Project ManagerWe are seeking an experienced and proactive Technical Project Manager to support the operation, enhancement, and lifecycle management of critical business systems. This role is ideal for someone who combines strong project management capabilities with technical understanding, vendor coordination experience, and the ability to work closely with business stakeholders in a fast-paced environment.The successful candidate will play a key role in managing day-to-day product operations, coordinating vendors, handling requirements and change management, and supporting the delivery of system enhancements across multiple commercial platforms. Key ResponsibilitiesProduct Operations<ul><li>Manage daily product operations and resolve issues in line with company processes, tools, and service standards.</li><li>Perform rapid issue diagnosis and coordinate timely resolution of technical service requests.</li><li>Use operational tools such as ServiceNow to manage and track user support requests while ensuring compliance with information security, service, and KPI requirements.</li></ul>Product Lifecycle Management<ul><li>Independently support the full software development lifecycle, including requirements analysis, solution design, implementation, testing, maintenance, and optimization.</li><li>Build, enhance, and continuously improve product features and system capabilities.</li></ul>Requirements & Change Management<ul><li>Manage and prioritize business requirements using a matrix based on business value and technical feasibility.</li><li>Oversee change control processes, including bug fixes, change requests, and release windows.</li><li>Develop a deep understanding of customer business processes and collaborate with vendors to define effective solutions.</li></ul>Vendor & Service Management<ul><li>Coordinate and manage L1/L2 vendor services based on SLA commitments and agreed service scope.</li><li>Work with multiple vendors across products to define interfaces and confirm technical solutions.</li><li>Support project and product documentation management, knowledge transfer, and compliance audit preparation.</li><li>Track issue resolution progress and facilitate communication between business and technical teams.</li></ul>Stakeholder Collaboration & User Support<ul><li>Work closely with on-site and cross-functional teams to quickly respond to issues and adapt to changing business needs.</li><li>Provide technical support to users within commercial system operations and coordinate vendor delivery across departments.</li><li>Support project activities such as documentation preparation, project tracking, data preparation and input, system testing, end-user training, and system rollout.</li></ul>Systems in Scope<ul><li>Support daily operations, requirements management, and project coordination for commercial systems such as COMPASS, SRP, CMS, JBP, and related platforms.</li></ul>Qualifications<ul><li>Bachelor's degree in Computer Science, Information Systems, or a related field.</li><li>5+ years of experience in IT Product Owner, Business Analyst, Project Manager, or related roles within a fast-moving consumer goods (FMCG) company or large software organization.</li><li>Strong experience with sales RTM solutions and related platforms such as SFA, DMS, CRM, and asset management systems.</li><li>Solid understanding of microservices architecture, system integration, and API connectivity with external applications and big data platforms.</li><li>Exposure to other sales-related IT products such as route planning, order management systems, trade promotion management, market research, B2B platforms, and master data management.</li><li>5+ years of experience in SFA IT service management, vendor management, and change management.</li><li>Proven ability to build and maintain effective relationships with key stakeholders and vendors.</li><li>Strong presentation skills, especially in system data flow design and conceptual solution process design.</li><li>Excellent communication skills and strong conceptual thinking ability.</li><li>Fluent spoken English and proficient in MS Office and computer applications.</li><li>Strong analytical skills and the ability to perform effectively under pressure.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS43MjQwMy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-04-29T05:41:16Z

IT Operations Manager

Shanghai,
remote
Contract
180000 - 240000 CNY / Yearly
Now Hiring: IT Operations ManagerWe are looking for an experienced and hands-on IT Operations Manager to oversee the daily operation, enhancement, and support of critical business systems. This role is ideal for a candidate with strong experience in IT operations, product lifecycle management, vendor coordination, and business-facing support within complex enterprise environments.The successful candidate will work closely with business users, internal teams, and external vendors to ensure stable system performance, efficient service delivery, and continuous improvement across commercial platforms. Key ResponsibilitiesProduct Operations<ul><li>Manage daily product operations and resolve issues in accordance with company processes, tools, and compliance standards.</li><li>Perform rapid troubleshooting and issue diagnosis to minimize service disruption.</li><li>Drive continuous operational improvements and process optimization.</li></ul>Product Lifecycle Management<ul><li>Independently support the full software development lifecycle, including requirements analysis, solution design, implementation, testing, maintenance, and optimization.</li><li>Build and enhance system functions based on evolving business needs.</li></ul>Requirements & Change Management<ul><li>Manage and prioritize business requirements using a structured approach based on business value and technical feasibility.</li><li>Oversee change control processes, including bug fixes, change requests, and release windows.</li><li>Develop a strong understanding of business processes and work with vendors to define practical and scalable solutions.</li></ul>Vendor Management<ul><li>Manage L1/L2 vendor services in line with SLA commitments and agreed service scope.</li><li>Coordinate with multiple vendors on cross-product interface design and solution confirmation.</li><li>Oversee product and project documentation, knowledge transfer, and audit preparation.</li><li>Track issue resolution progress and support business communication during compliance reviews.</li></ul>Stakeholder Collaboration & User Support<ul><li>Work closely with on-site teams and stakeholders to ensure timely feedback, effective issue resolution, and alignment with changing business requirements.</li><li>Coordinate across departments and support users in commercial system operations.</li><li>Provide technical support and ensure vendor delivery meets business expectations.</li><li>Support project execution activities such as documentation preparation, progress management, data preparation and input, system testing, end-user training, and system rollout.</li></ul>Service & System Management<ul><li>Coordinate vendors in using ServiceNow to manage user technical service requests while ensuring compliance with information security, service standards, and KPI requirements.</li><li>Oversee daily operations, requirement management, and project coordination for commercial systems such as COMPASS, SRP, CMS, JBP, and related platforms.</li></ul>Qualifications<ul><li>Bachelor's degree in Computer Science, Information Systems, or a related field.</li><li>5+ years of experience in IT Product Owner, Business Analyst, IT Project Manager, or related roles within an FMCG company or large software organization.</li><li>Strong understanding of sales incentive management and perfect store execution.</li><li>5+ years of experience with sales RTM solutions, including SFA, DMS, CRM, and asset management systems.</li><li>Solid knowledge of microservices architecture, API integration, and connectivity with enterprise applications and big data platforms.</li><li>Experience with other sales-related IT systems such as route planning, order management, trade promotion management, market research, B2B, and master data management.</li><li>5+ years of experience in SFA IT service management, vendor management, and change management.</li><li>Strong stakeholder management skills with the ability to build and maintain collaborative relationships.</li><li>Good presentation skills in system data flow design and conceptual solution workflows.</li><li>Excellent communication skills and strong conceptual thinking ability.</li><li>Fluent spoken English and proficient in MS Office.</li><li>Strong analytical skills, resilience, and the ability to work effectively under pressure.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS41NTExNy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-04-29T05:39:53Z

Digital IT Director

Shanghai,
remote
Permanent
1600000 - 2000000 CNY / Yearly
About the Role<ul><li>We are seeking a visionary and business-aligned Head of Digital & IT to lead our technology strategy and digital transformation agenda across the Retail/FMCG business. This is a senior leadership role responsible for shaping and delivering the organization's technology strategy, with a focus on digital platforms, enterprise systems, and service excellence.</li><li>The successful candidate will drive technology initiatives that directly support customer acquisition, retention, operational efficiency, and differentiated service delivery. This role will own the full technology, data, and digital strategy, ensuring every investment delivers measurable business impact-from customer engagement and conversion through to platform performance and automation.</li></ul> Key Responsibilities<ol><li> Strategy & Digital Transformation</li></ol><ul><li>Define and execute the digital and IT strategy in alignment with organisational goals, translating business needs into clear technology roadmaps and measurable outcomes</li><li>Lead end-to-end digital transformation initiatives across retail operations, e-commerce, supply chain, and distribution channels</li><li>Drive innovation by identifying and integrating emerging technologies including AI, data analytics, automation, and cloud solutions</li><li>Spearhead omnichannel and e-commerce strategy, including direct-to-consumer (D2C) platforms, mobile apps, and marketplace integrations</li></ul><ol start="2"><li> IT Operations & Enterprise Systems</li></ol><ul><li>Lead the end-to-end IT service function, including service management, platform architecture, and major programme delivery</li><li>Oversee enterprise applications including ERP (SAP ECC/S/4HANA), CRM, POS, and digital platforms</li><li>Ensure IT infrastructure (cloud, network, security, end-user computing) is robust, scalable, secure, and future-ready</li><li>Establish strong IT governance, cybersecurity, and data privacy frameworks</li></ul><ol start="3"><li> Stakeholder Management & Business Partnership</li></ol><ul><li>Act as a key technology advisor to the C-suite and business leaders</li><li>Collaborate closely with retail operations, merchandising, supply chain, finance, and marketing teams to align technology with commercial priorities</li><li>Translate complex technical concepts into business value propositions and drive change management across the organisation</li></ul><ol start="4"><li> Team Leadership & Development</li></ol><ul><li>Build, mentor, and develop a high-performing technology team, structuring capabilities across service delivery and project execution</li><li>Foster a culture of ownership, innovation, and continuous improvement</li><li>Lead cross-functional teams to deliver complex digital transformation projects on time and within budget</li></ul> Qualifications & ExperienceEssential:<ul><li>Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or related field</li><li>Minimum 15+ years of IT leadership experience, with at least 5+ years in a senior management role within FMCG, Retail, or Consumer Goods sectors</li><li>Proven track record in leading digital transformation and implementing enterprise-wide systems (ERP,DTC, CRM, POS, e-commerce platforms)</li><li>Deep expertise in retail operations, supply chain, and store technologies</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/cGFuZmlsby5wYW4uMzg5MDEuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-06-25T06:05:19Z

IT Security PM

Shanghai,
remote
Contract
300000 - 360000 CNY / Yearly
Recruiting Ad: IT Security PM Job Title: IT Security Project Manager (EDR)We are looking for an experienced IT Security Project Manager to lead the planning, execution, and delivery of Endpoint Detection and Response (EDR) projects across our organization. This role will work closely with cybersecurity teams, IT operations, business stakeholders, and external vendors to strengthen endpoint security while ensuring minimal disruption to business operations. Key ResponsibilitiesEDR Project Planning & Initiation<ul><li>Lead the development of EDR project plans, including project scope, milestones, resource allocation, and risk assessment</li><li>Ensure project plans align with overall cybersecurity strategy and business priorities, such as retail peak-season security and hotel guest data protection</li><li>Organize and lead project kickoff meetings with cross-functional teams, including cybersecurity analysts, IT support, business operations managers, and external EDR vendors</li><li>Document project decisions, define roles and responsibilities, and clearly communicate objectives to all stakeholders</li></ul>EDR Project Execution & Delivery<ul><li>Manage the end-to-end implementation of EDR projects, including installation, configuration, and integration with existing security tools such as SIEM and firewalls</li><li>Coordinate pilot deployments in selected business units to validate EDR capabilities, including threat detection, real-time response, and false-positive reduction</li><li>Lead enterprise-wide rollout activities while minimizing operational impact by scheduling deployments during non-peak business hours</li><li>Track project progress using tools such as Jira, Microsoft Project, or Asana, and provide regular status updates to stakeholders</li><li>Ensure projects are delivered on schedule and within budget</li></ul>Risk Management & Issue Resolution<ul><li>Identify project risks proactively, such as vendor delays, endpoint compatibility issues, and end-user resistance, and develop mitigation plans</li><li>Drive timely resolution of critical project issues by working closely with cybersecurity teams, IT operations, and external vendors</li><li>Support problem-solving efforts related to EDR false positives, legacy system compatibility, and vendor performance</li></ul>Stakeholder Collaboration & Communication<ul><li>Serve as the primary liaison between internal teams and external partners throughout the project lifecycle</li><li>Work closely with business departments to understand their endpoint security requirements, including retail POS protection and hotel guest device security</li><li>Coordinate with EDR vendors on technical support, upgrades, maintenance, and service level management</li><li>Present project progress, outcomes, ROI, and optimization recommendations to senior leadership, including the CISO and IT Director</li></ul>Qualifications<ul><li>Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field</li><li>Proven experience as an IT Project Manager or Security Project Manager, preferably in cybersecurity or endpoint security initiatives</li><li>Strong knowledge of EDR solutions such as CrowdStrike, SentinelOne, Microsoft Defender, or similar platforms</li><li>Experience managing security technology deployments and integrations with SIEM, firewalls, and other security infrastructure</li><li>Familiarity with project management tools such as Jira, Microsoft Project, or Asana</li><li>Strong risk management, vendor management, and stakeholder communication skills</li><li>Ability to work effectively across technical teams, business units, and external partners</li></ul>Preferred Qualifications<ul><li>Experience in retail, hospitality, or multi-site enterprise environments</li><li>Understanding of endpoint security, incident response, and cybersecurity operations</li><li>PMP, PRINCE2, CISSP, CISM, or other relevant certifications preferred</li><li>Experience managing large-scale technology rollouts with minimal business disruption</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/c2kuc2hlbi4yNjQxOS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-06-09T06:38:32Z

Project Manager

Shanghai,
remote
Contract
480000 - 600000 CNY / Yearly
Recruiting Ad: Project Manager We are hiring a Project Manager with solid automation project experience and workable English communication skills.Key Requirements:<ul><li>Proven experience leading automation projects from planning to delivery</li><li>Strong project management skills, including timeline, budget, and stakeholder coordination</li><li>Ability to work with cross-functional teams in a fast-paced environment</li><li>Good English skills for daily business communication</li><li>Strong problem-solving and organizational abilities</li></ul>What You'll Do:<ul><li>Manage end-to-end automation projects</li><li>Coordinate internal teams, vendors, and stakeholders</li><li>Monitor project progress, risks, and deliverables</li><li>Ensure projects are completed on time, within scope, and within budget</li><li>Support continuous improvement and process optimization initiatives</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/WWluLkh1YW5nLjkzMjEyLjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-06-03T05:45:19Z

Compensation and Benefits Manager-Top FMCG Company

Shanghai,
remote
Permanent
500000 - 550000 CNY / Yearly
1.Total Rewards Strategy & Design· Develop and implement China-wide C&B strategies that align with business objectives and global total rewards philosophy · Design competitive salary structures, incentive plans, and benefits programs tailored to different employee segments (e.g., commercial, supply chain, functions) · Lead the annual salary review, bonus allocation, and promotion cycles, ensuring budget adherence and market competitiveness2. Market Benchmarking & Analytics· Conduct regular market research and participate in industry compensation surveys to benchmark our positioning · Analyze internal and external data to provide insights and recommendations on pay trends, benefits uptake, and cost optimization · Prepare C&B analytics and dashboards for leadership to support data-driven decision-makingBenefits Design & Management· Oversee the design and delivery of employee benefits programs, including health insurance, commercial insurance, retirement plans, wellness initiatives, and flexible benefits · Manage relationships with third-party vendors, brokers, and insurers to ensure service quality and cost efficiency · Drive employee communication and education initiatives to enhance understanding and appreciation of total rewards3.Compliance & Governance· Ensure all C&B programs fully comply with China employment laws, tax regulations (e.g., IIT), and social insurance requirements · Partner with Legal, Finance, and global C&B teams to maintain robust governance and audit readiness · Manage C&B aspects of employment contracts, expatriate packages, and mobility cases4.HR & Business Partnership· Collaborate with HR Business Partners and business leaders to address C&B challenges and provide solutions for recruitment, retention, and organizational change · Support M&A, restructuring, or new entity setup from a total rewards perspective · Guide and develop a small team of C&B specialists, fostering a culture of operational excellence and continuous improvement5.Process Optimization & Systems· Drive the optimization and digitization of C&B processes, leveraging HRIS and payroll systems for efficiency and accuracy · Lead or participate in regional/global C&B projects as required Qualifications & Experience· Bachelor's degree or above in Human Resources, Business Administration, Finance, or related fields · 8-12 years of progressive compensation experience, ideally in a multinational consumer goods, retail, or FMCG environment · Deep knowledge of China labor law, individual income tax, social insurance, and local C&B practices · Proven experience in salary structure design, incentive plan management, and benefits optimization · Strong analytical and Excel skills; experience with HRIS (e.g., Workday, SAP SuccessFactors) is a plus · Fluency in English and Mandarin Chinese is essential · Certified Compensation Professional (CCP) or Global Remuneration Professional (GRP) designation preferredBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/UG9ueS5QZW5nLjU2MDk3LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-06-12T06:54:34Z

IT Product Manager - Contractor, Base in Shanghai

Shanghai,
remote
Contract
360000 - 480000 CNY / Yearly
We are seeking for IT Product Manager - Contractor, Base in Shanghai. Job Description:* 5+ years' experience of Digital Product Manager, direct experience and fluency with the broader digital landscape and to-C digital channels especially mobile platforms * Extensive experience to act as a product manager in a cross-functional agile delivery team; ability to work with Design, Engineering and QA partners to define and implement enhanced/new mobile functions and customer experiences * Strong ability in delivering product user stories/requirements documents and articulating necessary details to other scrum team members; experience in setting up, using, and maintaining key tools like JIRA, Confluence, Figma, etc. * Strong analytical and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results * Experience in applying AI tools to craft product requirements, validate ideas, and build early-stage product prototypes. Actively explores new AI capabilities to improve efficiency, creativity, and decision-making across the product lifecycle. * Customer-obsessed and creative mindset that capitalizes on user data to make step-change experience improvements to platforms, products and features * Compliance acumen - experience in managing security, privacy, and compliance initiatives for Mobile Apps. * Verbal and written bilingual communication skills. Language Proficiency: English/MandarinBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm95Lkd1LjAyOTM5LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-05-28T07:36:59Z

Retail Operation GM

Shanghai,
remote
Permanent
960000 - 1200000 CNY / Yearly
We are seeking a dynamic Operations General Manager to lead a flagship, high-volume retail operation at a major international transportation hub in Shanghai.Reporting directly to the General Manager, you will take full ownership of the operational P&L, sales performance, inventory strategy, and customer experience for this prestigious site. You will lead a robust team including Terminal Managers, Operations Managers, Loss Prevention, and IT POS leads. Operations Management<ul><li>Lead daily retail operations, ensuring compliance with all authority regulations, health and safety protocols, and brand guidelines.</li><li>Collaborate with the supply chain and logistics teams for effective inventory planning, replenishment, and availability of top-selling products, promotional materials, and samples.</li><li>Maintain the appearance and functionality of all retail outlets, fixtures, and displays, keeping in line with brand standards.</li><li>Analyze sales by store, category, and brand weekly, monthly, and annually; develop and implement strategies to drive sales, increase average transaction value (ATV), and boost conversion rates.</li><li>Review and calibrate the Sales Incentive Plan (SIP) to align with overall business financial targets.</li></ul> Customer Experience<ul><li>Ensure consistent delivery of outstanding customer service through regular employee training and brand-specific coaching.</li><li>Address escalated customer issues promptly and professionally.</li><li>Implement feedback mechanisms and continuous improvement programs to enhance the customer journey.</li><li>Monitor and act on key customer experience metrics, including NPS, mystery shopper feedback, and customer perception data.</li></ul> Team Leadership & Development <ul><li>Manage staffing and scheduling to optimize coverage based on passenger and foot traffic patterns.</li><li>Build and maintain a high-performance culture focused on customer service, collaboration, and accountability.</li><li>Conduct regular performance reviews and ongoing coaching, linked directly to sales and service outcomes.</li></ul> Customs Compliance<ul><li>Foster strong working relationships with customs authorities to ensure smooth and compliant operations.</li><li>Implement controls and processes to prevent compliance violations and support audit-readiness.</li><li>Lead process improvements for inventory movement between holding areas and retail outlets.</li></ul> Qualifications & Experience:<ul><li>Minimum 15 years of experience in retail management, with at least 5 years in a senior operations leadership role.</li><li>Demonstrated experience managing landlord/authority relationships and consistently achieving financial performance targets in large-scale retail operations (annual revenue of over USD 100M).</li><li>Ambitious, results-driven, and highly reliable.</li><li>Unquestionable integrity and strong professional ethics.</li><li>Proactive with strong problem-solving skills and the ability to adapt and learn quickly.</li><li>Creative approach to developing marketing strategies and retail promotions.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/QnJpYW4uWmhhbmcuOTcwMTEuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-05-19T07:33:34Z