13 results for It Support Manager jobs

Infrastructure Manager

Shanghai,
remote
Contract
25000 - 30000 CNY / Monthly
Recruiting Ad: Infrastructure Manager We are seeking an experienced and service-oriented Infrastructure Manager to lead daily IT infrastructure operations and end-user technology support across headquarters, manufacturing sites, and overseas offices. This role is responsible for ensuring the stability, security, and continuous improvement of the organization's infrastructure environment, Microsoft 365 services, and workplace technology operations.As a key liaison between business users and IT teams, you will oversee infrastructure performance, coordinate Desk Side Support activities, and drive service excellence across multiple locations. You will also support IT procurement, asset lifecycle management, and ongoing infrastructure enhancement initiatives.Position SummaryThe Infrastructure Manager is responsible for overseeing the daily operation, maintenance, and continuous improvement of the organization's IT infrastructure, Microsoft 365 environment, and end-user computing services. This role leads and coordinates Level 1 Desk Side Support operations across headquarters, manufacturing sites, and overseas offices, ensuring high service availability, operational efficiency, and an excellent user experience.Key ResponsibilitiesInfrastructure Operations<ul><li>Manage and maintain enterprise IT infrastructure, including servers, storage, network services, cloud platforms, and end-user computing environments.</li><li>Ensure high availability, reliability, security, and performance of infrastructure services across all business locations.</li><li>Monitor infrastructure health and proactively identify risks, capacity constraints, and improvement opportunities.</li><li>Coordinate routine maintenance, incident response, and operational support to minimize business disruption.</li><li>Support infrastructure-related projects, system upgrades, migrations, and technology refresh initiatives.</li></ul>Microsoft 365 Operations & Administration<ul><li>Administer, support, and maintain the Microsoft 365 environment, including:</li><ul><li>Exchange Online</li><li>Microsoft Teams</li><li>SharePoint Online</li><li>OneDrive for Business</li><li>Microsoft Entra ID (Azure AD)</li><li>Microsoft Intune</li></ul><li>Manage user lifecycle processes, including account provisioning, access management, permissions administration, and policy enforcement.</li><li>Ensure secure and efficient operation of collaboration and productivity platforms.</li><li>Support configuration, troubleshooting, and continuous optimization of Microsoft 365 services.</li></ul>End-User Support & Service Delivery<ul><li>Lead and coordinate Level 1 Desk Side Support operations across multiple business sites and international offices.</li><li>Ensure timely resolution of user issues related to hardware, software, connectivity, and workplace technology tools.</li><li>Promote high-quality service delivery and a positive end-user experience through responsive and effective support.</li><li>Collaborate with internal IT teams and external vendors to resolve technical issues and maintain support standards.</li></ul>Operational Excellence & Governance<ul><li>Act as a key point of contact between business stakeholders and IT teams for infrastructure and workplace technology services.</li><li>Support IT procurement processes and manage hardware/software asset lifecycle activities.</li><li>Maintain operational documentation, procedures, and service records.</li><li>Drive continuous service improvement initiatives to enhance efficiency, reliability, and user satisfaction.</li><li>Ensure compliance with security standards, operational policies, and best practices.</li></ul>Qualifications<ul><li>Proven experience in IT infrastructure operations, end-user support, or infrastructure management roles.</li><li>Strong knowledge of enterprise infrastructure, including servers, storage, networking, cloud platforms, and desktop environments.</li><li>Hands-on experience administering Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune.</li><li>Experience leading or coordinating Desk Side Support or IT service delivery across multiple locations.</li><li>Strong understanding of IT operations, incident management, user support, and service continuity.</li><li>Familiarity with IT procurement, asset management, and lifecycle planning.</li><li>Good understanding of IT security, access control, and policy enforcement in enterprise environments.</li><li>Strong communication, coordination, and stakeholder management skills.</li><li>Ability to work effectively in a fast-paced, multi-site, and international business environment.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS45NTc1NC4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-05T02:40:51Z

Digital Product Manager

Shanghai,
remote
Contract
25000 - 30000 CNY / Monthly
Recruiting Ad: Digital Product Manager We are seeking a strategic and execution-focused Digital Product Manager to drive the planning, delivery, and adoption of digital and CRM-related business initiatives. This role is ideal for a candidate who can connect business strategy with product execution, manage cross-functional collaboration, and ensure that digital solutions deliver measurable business value.You will play a key role in translating strategic priorities into actionable project plans, managing CRM business cases from concept to launch, and leading change management efforts to ensure successful user adoption and continuous optimization.Key Responsibilities<ol><li> Strategic Planning and Project Path Management</li></ol><ul><li>Support the execution of strategic initiatives and manage project roadmaps in real time.</li><li>Conduct business scenario analysis and support strategy development, implementation planning, technical architecture alignment, and team role coordination.</li><li>Organize and facilitate meetings across different team levels to drive alignment and consensus.</li><li>Document meeting outcomes and follow up on key actions related to business cases, business rules, IT requirements, and project milestones.</li><li>Coordinate cross-functional stakeholders to ensure timely progress and effective project delivery.</li></ul><ol start="2"><li> CRM Business Case Management and Delivery</li></ol><ul><li>Lead the management and delivery of CRM business cases, providing recommendations based on industry knowledge and practical experience.</li><li>Identify business opportunities through user research, stakeholder interviews, and brainstorming workshops.</li><li>Define and document clear business scenarios, business rules, closed-loop business processes, and user journey designs.</li><li>Establish business case success metrics, including but not limited to department, procedure, or product strategy performance, as well as efficiency improvement targets.</li><li>Drive business-side validation and manage key approval processes, including requirement sign-off, user acceptance testing (UAT), and go-live sign-off.</li><li>Partner with business and technical teams to ensure requirements are clearly translated into deliverable product features.</li></ul><ol start="3"><li> Change Management and Post-Launch Value Realization</li></ol><ul><li>Provide change management support for launched business cases to drive user adoption and behavior change.</li><li>Design and implement adoption plans aligned with targeted business value outcomes.</li><li>Define and track success KPIs to measure adoption, value realization, and ongoing performance.</li><li>Manage supporting materials such as demos, communication assets, and promotional videos to drive awareness and engagement.</li><li>Identify and promote successful sales use cases and user success stories.</li><li>Collect user feedback and drive continuous improvement through feature iteration and enhancement planning.</li><li>Manage feature prioritization and maintain the product backlog to support ongoing product evolution.</li></ul>Qualifications<ul><li>Proven experience in digital product management, CRM-related product delivery, or business transformation projects.</li><li>Strong ability to translate strategic goals into structured project plans and executable product initiatives.</li><li>Experience in business case development, user journey design, business process optimization, and requirements management.</li><li>Strong stakeholder management skills, with the ability to coordinate across business, IT, and leadership teams.</li><li>Experience facilitating workshops, user research, and cross-functional discussions to identify business needs and product opportunities.</li><li>Familiarity with change management principles and post-launch adoption tracking.</li><li>Strong analytical and problem-solving skills, with the ability to define KPIs and assess business impact.</li><li>Excellent documentation, communication, and presentation skills.</li><li>Experience managing product backlogs, feature prioritization, UAT, and sign-off processes is highly preferred.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS40Mjg3Mi4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-05T02:58:13Z

IT Project Manager-Marketing+R&D

Shanghai,
remote
Contract
30000 - 35000 CNY / Monthly
Recruiting Ad: IT Project Manager-Marketing+R&D We are seeking an experienced IT Project Manager to lead and coordinate technology initiatives supporting the Marketing and R&D functions. This role is ideal for a strong project leader with experience in the FMCG or retail industry, a solid understanding of MarTech, and exposure to AI- or algorithm-driven recommendation projects.As a peer to the Digital Project Manager, this position partners with different business functions and plays a key role in driving cross-functional technology projects from planning through execution. The successful candidate will be an excellent communicator, highly organized, and capable of managing multiple project streams simultaneously in a fast-paced business environment.Key Responsibilities<ul><li>Lead and manage IT projects that support the Marketing and R&D business functions</li><li>Partner closely with business stakeholders to understand requirements, define project scope, and align technology solutions with business priorities</li><li>Drive the planning, execution, monitoring, and delivery of multiple concurrent projects</li><li>Coordinate cross-functional teams to ensure projects are delivered on time, within scope, and to the required quality standards</li><li>Support initiatives related to MarTech, digital capabilities, and innovation in R&D processes</li><li>Contribute to projects involving AI, recommendation engines, or related algorithm-based solutions</li><li>Manage project timelines, risks, resources, dependencies, and stakeholder communication across multiple workstreams</li><li>Facilitate effective collaboration between IT teams and business departments to ensure successful project implementation</li><li>Provide regular project updates, highlight issues proactively, and drive resolution with relevant stakeholders</li></ul>Requirements<ul><li>Proven experience as an IT Project Manager in the FMCG or retail industry</li><li>Strong familiarity with Marketing Technology (MarTech) and experience supporting Marketing and R&D functions</li><li>Exposure to AI-related projects, algorithm-based recommendation systems, or similar digital innovation initiatives</li><li>Extensive project management experience with the ability to manage multiple projects simultaneously</li><li>Strong communication and stakeholder management skills</li><li>Ability to work effectively across technical and business teams</li><li>Business-level to fluent English communication skills, both written and spoken</li></ul>Preferred Profile<ul><li>Mature, proactive, and highly collaborative working style</li><li>Strong problem-solving skills and the ability to manage complex stakeholder environments</li><li>Comfortable operating in a fast-paced, matrixed organization</li><li>Ideally brings a solid balance of business understanding and technology project delivery expertise</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS42MzcwNi4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-19T05:48:36Z

Program Manager

Beijing,
remote
Permanent
60000 - 65000 CNY / Monthly
Company introduction:<ul><li>Our client is a Software Industry, MNC.</li><li>Job Title: Program Manager</li><li>Location: Beijing, Shanghai</li><li>Employment Type: full-time</li></ul> Key responsibilities Program Strategy & Leadership: <ul><li>Lead China market development and transformation programs from initiation through delivery, ensuring alignment with regional and global strategic objectives.</li><li>Partner with executive stakeholders to define program goals, success criteria, roadmaps, milestones, and resource plans.</li><li>Drive clarity across people, process, and technology dimensions of large-scale initiatives.</li></ul>Governance & Operating Model:<ul><li>Establish and run robust program governance structures, including steering committees, working groups, and escalation paths.</li><li>Define roles, responsibilities, decision frameworks, and cadence to ensure transparency, accountability, and timely decision-making.</li><li>Ensure adherence to enterprise transformation standards, financial controls, and reporting expectations.</li></ul>Financial Planning & Performance Management:<ul><li>Own program budgeting, forecasting, and financial tracking across China initiatives.</li><li>Establish and operationalize financial and program management toolsets to support cost tracking, resource allocation, and performance reporting.</li><li>Analyze variances, risks, and trends; proactively recommend corrective actions.</li></ul>Market & Stakeholder Alignment:<ul><li>Act as a central coordination point across China leadership, sales, marketing, R&D, finance, and global transformation teams.</li><li>Ensure market-specific needs, constraints, and opportunities are incorporated into program scope and execution.</li><li>Build strong stakeholder relationships and maintain consistent, effective communication at all levels.</li></ul>Program Execution & Delivery:<ul><li>Drive end-to-end program delivery, ensuring initiatives meet defined scope, quality, budget, and schedule commitments.</li><li>Monitor progress against milestones and KPIs; remove obstacles and enable rapid issue resolution.</li><li>Ensure dependencies across teams and initiatives are actively managed.</li></ul>Process, Tools & Capability Buildout:<ul><li>Lead the deployment and adoption of program and financial management processes and tools across China initiatives.</li><li>Define and document operating processes; support training, change adoption, and continuous improvement.</li></ul>Risk, Change & Quality Management:<ul><li>Identify, assess, and mitigate program risks; implement contingency and mitigation plans where required.</li><li>Drive structured change management to ensure adoption of new ways of working.</li><li>Implement quality assurance practices to ensure deliverables meet agreed standards.</li></ul>Value Realization & Continuous Improvement:<ul><li>Measure initiative outcomes versus baseline to validate value realization.</li><li>Capture lessons learned and best practices to continuously improve program execution and impact in China.</li><li>Promote a results-oriented, continuous improvement culture within program teams.</li></ul> Essential requirements <ul><li>5+ years of experience in program management, transformation, business planning, or operational leadership roles.</li><li>Proven experience leading complex, cross-functional initiatives in a global or matrixed organization.</li><li>Strong financial acumen, including budgeting, forecasting, variance analysis, and performance measurement.</li><li>Demonstrated ability to establish governance, operational processes, and reporting frameworks from the ground up.</li><li>Excellent stakeholder management, communication, and executive presentation skills.</li><li>Bachelor's or Master's degree in Business, Engineering, Operations, or a related field.</li><li>PMP, PgMP, or equivalent certification highly desirable.</li><li>Fluent in Mandarin and English.</li></ul> Desired skills<ul><li>Experience supporting market entry, localization, or market development initiatives in China.</li><li>Background in industrial software, engineering software, enterprise platforms, or complex B2B environments.</li><li>Hands-on experience with program management, financial planning, and reporting systems.</li><li>Strong analytical mindset with the ability to translate data into executive-level insights.</li><li>Ability to operate effectively across cultures, time zones, and organizational boundaries.</li><li>Strategic thinker with a pragmatic, execution-driven approach.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/c3RlcGhhbmllLmZlbmcuMjc0NTguMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-09-15T02:49:18Z

Practice Manager, Finance and Accounting

Shanghai,
remote
Permanent
0 - 1 CNY / Yearly
ABOUT US:Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year. JOB BRIEF:We are actively seeking an open-minded, driven and experienced Practice Manager to join this high growth Finance and Accounting team. You will be based in our Shanghai office and will have the opportunity to make your mark across the Finance practice area. ABOUT YOU:You are ready for your next challenge. You are an inclusive, strong communicator. You are a leader who takes great pride in their own billings, by setting an example, but also you value your team and make it a priority to see them grow and succeed. Ideally, you would have managed a medium-sized team (3+ people at a minimum) in the past. Prior experience will include the ability to demonstrate recruiting excellence via upper quartile performance, experience in building a team, and a record of assisting others to achieve results they would not ordinarily do so on their own. You should have a passion for what you do and build on it with drive and tenacity. You have an ethical mindset, demonstrable through your career to date. You are a critical thinker who can make quick agile decisions with a determination to find the best outcome for all. You want to continue taking ownership of your career and we will support you every step of the way in return. Responsibilities:<ul><li>Management of your team</li><li>Hiring, on-boarding and the retention of staff.</li><li>Retention and new business development whilst leveraging and cross-selling opportunities across the wider business.</li><li>Existing client development and client recapture.</li><li>A key focus on driving permanent placements.</li><li>Conducting all stages of a recruitment solution for your customers.</li><li>Understanding and analysing the market and sharing trends with your customers.</li><li>Referencing and representation in the marketplace.</li><li>Building and maintaining a robust and appealing online brand presence, in line with Robert Half's social media strategy and cultural growth objectives, to network, build relationships and generate placement and sales opportunities.</li><li>Creating targeted customer e-mailshots.</li><li>Using the Salesforce Planner to establish robust call planning schedules to customers.</li><li>Attending or hosting in-person/virtual client and candidate events to generate new business opportunities and promoting networking and relationship building.</li></ul> Qualifications:<ul><li>10+ years' working experience, including 5+ years in the recruitment/business development field with a concentration of at least 2-year as a people manager in proven solution-oriented, consultative-driven business development.</li><li>Demonstrated success in business generation, leading and driving business development across a range of client companies ranging from SME to large enterprises/MNC's.</li><li>Demonstrated ability to sequentially grow business and achieve gross profit budgets in a commercial manner, across the team and within own desk.</li><li>A successful track record of aligning the RH permanent or contract talent solutions with other divisions to actively cross-sell the business.</li><li>Demonstrated ability to build profile and market awareness of RH permanent or contract talent solutions through effective Account/Client/Candidate management programs.</li><li>Experience of participating in the management team objectives and initiatives.</li><li>Native speaker of Mandarin and fluent in both written and spoken English.</li><li>An eye for strengthening existing processes to foster an inclusive sales culture.</li></ul> OFFICE LOCATION: Shanghai Xuhui CBDRobert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/U29uamEuWXVhbi4yMjUxNC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-09-04T07:15:54Z

Test-Beijing

Beijing,
remote
Contract
15000 - 20000 CNY / Monthly
Recruiting Ad: Test-Beijing We are looking for a capable and proactive Product Analyst / Product Manager to support internal system products and projects. This role will focus on requirements analysis, product design, project coordination, and end-to-end product lifecycle management, working closely with users, business stakeholders, and technical teams to deliver high-quality digital solutions.Key Responsibilities<ul><li>Support product managers in completing requirement analysis for internal system products and projects</li><li>Conduct requirement gathering, user research, business analysis, data requirement design, functional design, and prototype design</li><li>Produce key product documents, including but not limited to prototypes, requirement specification documents, and other necessary product materials</li><li>Initiate and lead workshops with users, business teams, and technical teams to deeply understand business needs and translate them into product strategies and solutions</li><li>Analyze and prioritize product requirements, define milestones and deliverables, and identify opportunities and risks</li><li>Develop effective project推进 plans and detailed schedules, coordinate resources, and follow up on the full product lifecycle, including design, development, testing, and go-live</li><li>Ensure final deliverables meet business goals and user expectations</li><li>Follow compliance requirements and ensure that SDLC documentation, system configuration, and compliance-related activities are properly executed</li><li>Manage and track product quality, ensure operational support for systems, monitor user experience, and continuously optimize products through data analysis to improve user satisfaction and adoption</li></ul>Requirements<ul><li>Bachelor's degree or above, preferably in Computer Science, Information Systems, Mathematics, Statistics, Economics, or IT Management</li><li>3+ years of relevant experience in product requirements analysis, product management, or product operations</li><li>Experience in the pharmaceutical industry is preferred; internet industry experience is also a plus</li><li>Strong capability in digital project requirement gathering, communication, requirement analysis, product design, and functional planning</li><li>Experience independently planning business process management systems and/or mobile app products is preferred</li><li>Strong communication and comprehension skills, with the ability to collaborate across departments, coordinate stakeholders, and provide clear, consistent updates to all relevant parties</li><li>Strong logical thinking, business analysis capability, and multi-task / multi-project management skills</li><li>Familiarity with Agile methodologies or experience working in Agile teams</li><li>Good understanding of the SDLC process</li><li>Proactive, responsible, collaborative, and able to work effectively under pressure</li><li>Proficiency in common product tools such as Word, PowerPoint, Visio, Axure, and mind-mapping tools</li><li>Familiarity with JIRA and Confluence</li><li>Strong solution-writing and PowerPoint presentation skills are preferred</li><li>Good spoken and written Chinese and English communication skills</li><li>Overseas study experience is preferred</li><li>Workable English is required</li></ul>Preferred Profile<ul><li>Detail-oriented and business-minded</li><li>Strong ownership and execution ability</li><li>Comfortable working in cross-functional and fast-paced environments</li><li>Passionate about improving product quality and user experience through continuous optimization</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS44MDg3NS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-09-02T01:47:20Z

Senior Software Engineering Manager

Shanghai,
remote
Permanent
900000 - 1100000 CNY / Yearly
About CompanyOur clients is a global leading professional service company. About this role: you will lead the development and application of technical solutions to address complex problems in various industries. You will mentor and guide a diverse engineering team through the entire engineering life cycle. Your responsibilities will include designing, developing, optimizing, and deploying cutting-edge software engineering solutions and infrastructure at the production scale required by the world's largest companies. Key Responsibilities:<ul><li>Collaborate closely with and influence general consulting teams to identify software solutions to client business problems, and to appropriately scope, prioritize and execute those solutions</li><li>Overall technical leader responsible for end-to-end technical solution delivery on client cases (from solution architecture to hands-on development work) Lead the entire software development life cycle, including architecture design, writing clean code, conducting code reviews, writing documentation, unit/integration tests, identifying issues and resolutions Participate in expert client advisory activities that require deep expertise software engineering with distributed systems and application architecture</li><li>Collaborate on (or lead) the development of re-usable common frameworks, model and components that can be highly leveraged to address common software engineering problems across industries and business functions</li><li>Work with the team and other senior leaders to create a great working environment that attracts other great engineers Coach engineering teams at our clients and partners to raise their capabilities and ensure that our work is successfully deployed to the highest standards Drive best demonstrated practices in software engineering, and share learnings with team members in AIS about theoretical and technical developments in software engineering</li><li></li></ul> ABOUT YOU <ul><li>Education & Experience 10+ years of relevant professional hands-on experience in software development, version control, software design pattern, infrastructure and deployment, integration and unit testing implementation 3 years minimum experience managing software engineers Master's degree in computer science, Engineering, or a related technical field Commercial acumen and understanding of business models</li><li>Experience leading multiple projects independently and growing and developing more junior engineers</li><li>Technical Skills and Knowledge: Track record of shipping production, enterprise scale AI applications and data analytics products. Expert knowledge (5+ years) of Python Good to have experience developing AI-driven applications and solutions Experience in using Dify, Aliyun Model Studio to develop Genenarative AI applications Familar with the foundation model players in both global and China market Experience with AI Agent development frameworks such as Langchain</li><li>Experience with Cloud platforms and services (Ali Cloud, Azure, AWS, etc.) Experience working in accordance with DevSecOps principles, and familiarity with industry deployment best practices using CI/CD tools, MLOps, LLMOps and infrastructure as code (Jenkins, Docker, Kubernetes, and Terraform)</li><li>Hands-on experience in designing and optimizing OLTP systems for real-time processing, as well as building scalable OLAP data pipelines for batch and streaming analytics Understanding of data security and privacy regulations, key topics in cybersecurity, authentication and authorization mechanisms (including cloud IAM)</li><li>Experience working according to agile principles Interpersonal Skills: Strong interpersonal and communication skills, including the ability to explain and discuss technicalities of solutions, algorithms and techniques with colleagues and clients from other disciplines Curiosity in AI trend, proactivity and critical thinking Ability to collaborate with people at all levels and with multi-office/region teams Ability to work independently and juggle priorities to thrive in a fast paced and ambiguous environment, while also collaborating as part of a team in complex situations.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/cGFuZmlsby5wYW4uMzMyNDQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-08-13T08:21:18Z

Project Manager

Yancheng Shi, Jiangsu
remote
Permanent
18000 - 24000 CNY / Monthly
Company introduction:<ul><li>Our client is a leading multinational company</li></ul> Key Service Requirements:<ul><li>Typically requires 5+ years of experience in Supply Chain Management</li><li>Broad procurement and operations management experience is preferred</li><li>Familiar with Microsoft Excel capabilities</li><li>Outstanding analytical capabilities</li><li>Demonstrate ability to drive and deliver strategic business plans and initiatives</li><li>Demonstrated cross functional leadership</li><li>Strong negotiation & presentation skills</li><li>Detailed knowledge of product development processes as well as a strong understanding of manufacturing processes.</li><li>Experienced working with multi-disciplinary groups, driving schedule and tasks</li><li>Experience leading team meetings/syncs</li><li>Experience presenting to executive level management on program status, recommendations, and priorities</li><li>Ability to manage and prioritize multiple tasks and requests</li><li>Team player, experienced in collaborating with Operations, Mechanical Engineering/Design</li><li>Ability to adapt and thrive in a dynamic global environment</li><li>Excellent written and spoken communication skills in English</li><li>Professional project management experience is a plus</li><li>High level of personal, professional integrity, and work ethics with a high degree of flexibility</li><li>Able to travel frequently in China region in short notice</li><li>Have a BS/MS degree in relevant field with record of high academic achievements; MBA is a plus</li></ul> Service Description:<ul><li>Create process development schedules indicating critical path and key decision milestones</li><li>Facilitate communication and cross functional alignment within the Manufacturing Design organization and with other teams</li><li>Drive suppliers, integrate their deliverables and schedules into the overall project, using phase gate tool to manage build readiness</li><li>Utilize a multi-functional team of engineers to meet overall program objectives</li><li>Lead meetings and document action items and progress. Identify and prioritize project tasks and risks</li><li>Hold team members accountable for meeting schedule commitments</li><li>Lead multi-functional communication between project teams and external vendors</li><li>Understand technical issues and drive them to closure by bringing together key partners for decision making</li><li>Drive issue resolution and risk management in order to meet timeline. Coordinate weekly exec level presentations, crafting the message and prioritizing the open items.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/RmFubnkuVGFuZy45NzAxNC4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-20T09:54:39Z

Business Development/Client Solutions Manager - Shanghai

Shanghai,
remote
Permanent
0 - 1 CNY / Monthly
About Us Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.At Robert Half, we know that our greatest strength comes from the people who make up our team. We recognise the value of different backgrounds, experiences and points of view. Having increasingly diverse and inclusive teams is a critical aspect of our business strategy, and it is a key part of our values as a business too. We aim to foster a culture which is unconditionally inclusive, one where people can be their whole, authentic selves. In return, we ask that our people contribute their expertise, perspectives, ideas and experiences for one common purpose: to advance the way that people live and work. In this space we know our work is far from over, so join us, whatever your background and lived experience, and be a part of the journey. We are looking for talents with/whom:<ul><li>Passion for what they do, and build on it with drive and determination</li><li>Enjoy working as part of a team in a merit based, fast paced environment</li><li>Want to pursue a career in consultative/solutions business to business sales</li><li>Want career development, seek coaching and take ownership of their own results</li><li>Value an ethical approach to success</li></ul> Scope of Work Robert Half is looking for (Senior) Business Development / Client Solutions Managers to join our Team in Shanghai and Beijing.Some of the key aspects of your role includes:<ul><li>Prospect for new client business and building a strong network of contacts</li><li>Adept at understanding the needs and wants of each client's business coupled with an in-depth knowledge of their culture and workplace environment - and then match these fundamental requirements to the skills, experience and personalities of prospective candidates.</li><li>Actively engage with clients and making recommendations regarding the top talent available</li><li>Developing plans to achieve weekly, monthly and quarterly business growth goals with your team</li></ul> Requirements <ul><li>At least 5 years' experience in an external recruitment position or;</li><li>At least 3 years' experience in outbound B2B business sales, a new business development role with a proven track record of achievement or;</li><li>Strong appetite for sales and to work in a fast-paced, high-performing collaborative team environment</li></ul> In addition, we look for those that:<ul><li>Are innovative, creative and strategic thinker</li><li>Have a positive mindset - seek to enjoy work and understand that there will be high's and low's in any sales related position.</li><li>Communicate openly and honestly, and create the space for others to do the same</li><li>Foster connection by putting people first and building long-term trusting relationships</li></ul> What we offer you<ul><li>Attractive Compensation & Benefits Program</li><li>Rewards & Recognition on a Global, APAC and Local level</li><li>Wellness at Work - We value the importance of workplace happiness!</li><li>Training Programs and Career Development</li><li>Global Career Options</li></ul> Learn more about a career with Robert Half at our Careers Site: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com/about-robert-half/careers&data=04|01||0e881a1eb1d1405e9da908d8d7118f41|16532572d5674d678727f12f7bb6aed3|0|0|637495817717506856|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|1000&sdata=FgNsMHgaQPKM94tJDH06rypZ6FuKb4DtVxPs2BT2s4w=&reserved=0" target="_blank">https://www.roberthalf.com/about-robert-half/careers</a>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/U29uamEuWXVhbi40MzY3OC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-09-04T07:15:54Z

Top Medical Device Company- General Manager

Shanghai,
remote
Permanent
1800000 - 2000000 CNY / Yearly
Key Responsibilities1. Strategy & Business Growth· Develop and execute the China mid-to-long-term strategy and annual business plans to achieve revenue, profit, and market share targets. · Monitor market trends, healthcare policy changes, and customer needs to identify new growth opportunities. 2. Commercial & Market Access· Lead sales, marketing, channel, and distributor management to optimize the commercial model and regional coverage. · Build and maintain strong relationships with key customers, KOLs, academic societies, and industry stakeholders. · Oversee market access activities, including tendering, pricing, reimbursement, and health policy engagement. 3. Operations & Organization Building· Establish and improve local operational systems, including supply chain, finance, compliance, quality, and service. · Build a high-performing, professional, and compliant China team, with strong focus on talent development and succession planning. · Ensure effective communication with global headquarters and the Asia Pacific region to align China strategy with global objectives.4. Financial & Compliance Management· Own the China P&L, with accountability for budgeting, cost control, and resource allocation. · Ensure all business activities comply with Chinese laws and regulations, industry standards, and global compliance requirements.---Qualifications & RequirementsExperience· 15+ years of experience in the healthcare industry, with at least 8 years in medical devices. · 5+ years in a general management or country leadership role with full P&L responsibility in China or Greater China. · Proven track record in business growth, organizational development, or business transformation. Competencies· Strong strategic thinking and business acumen, with the ability to make sound decisions in a complex and fast-changing market. · Excellent leadership and cross-cultural communication skills, with experience navigating matrix organizations. · Entrepreneurial mindset combined with the ability to execute within a structured corporate environment. · Strong government affairs, market access, and KOL influence. · Solid financial and operational management capabilities.Education· Bachelor's degree or above, preferably in medicine, pharmacy, biomedical engineering, business administration, or related fields. · MBA or advanced management education is a plus.Language· Fluency in both Mandarin Chinese and English, with the ability to communicate effectively with global and regional teams.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/UG9ueS5QZW5nLjYzMDcxLjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-09-24T07:17:31Z

MQA - Chengdu

Chengdu Shi, Sichuan
remote
Contract
0 - 0 CNY / Monthly
Basic Profile<ul><li>≥ 5 years working, good English reading/writing ability, willing to accept long term travel (≥6 months/Year)</li><li>Bachelor's degree or above in Engineering or a related technical field.</li><li>Familiar with QMS requirements (ISO9001), practical experience and skills in QMS audit, process audits</li><li>Familiar with electronica manufacturing operation or system's development, experience from CNC, Anodizing, Assembly is preferred</li><li>Understand some algorithms of data manipulations and data analysis, can use JMP/minitab or other tools for data analysis and data audit</li><li>Family with Python language can use python coding is preferred, proficient in the use of various data analysis modules</li><li>Rich experience on supplier management and supplier development as a SQE</li><li>Quality/manufacturing experience from Apple supply chain is preferred</li></ul> Technical ExpertiseKey Service Requirements<ul><li>Strong quality related working experience with systematic problem solving sense, be able to lead critical issue resolving individually</li><li>Professional at quality management system, and quality tools like 8D, CPK, GRR.</li><li>Professional on process audit or quality system audit, supplier audit experience is preferred</li><li>Strong mechanical process knowledge is necessary, with physical cosmetic inspection experience is preferred</li><li>Know key parameters/control points of manufacturing processes Soft Skills</li><li>Good communication with cross functional partners including internal, vendor and other team</li><li>Seeking improvement opportunity, can participate and contribute systemic improvement activities with team</li><li>Strong data analysis/measurement experience are preferred, have ability to coach/support other auditor</li><li>Clear and logical reporting, know how to use chart/table to support reporting</li></ul>Service Description Key deliverables will include:In line Quality Audit<ul><li>Arrange or follow the audit plan</li><li>Quality Audit: Perform process/ORT/Cosmetic/Color/Gloss/Dimension/Kappa audit by following released documents or special requirement including but not limit to PQP, DFM, SIP, SOP, or other industrial standard.</li><li>Audit training to vendor</li></ul>Issue/Finding Follow up<ul><li>Communication/negotiation with vendors/cross function team on the issues/findings; Escalation in case any critical issue happened</li><li>Drive efficient root cause & corrective actions against the issues/findings, perform on site verification/validation accordingly</li><li>Lead critical issue resolving in vendor site</li></ul>Report & Framework of systematic method/solutions<ul><li>Timely meeting/reporting with oversea manager is required, for audit performance rating, issue/finding updates, Monthly/quarterly/Annual reports etc.</li></ul>Support other works as on site quality/safety audit repBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/RmFubnkuVGFuZy42NjY1My4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-28T06:58:22Z

Manager, Change Management and Communications (Contractor)

Shanghai,
remote
Contract
40000 - 50000 CNY / Monthly
The CompanyA world-leading retail group.The RoleJoin large‑scale global digital transformation program as Change Management & Communications Manager. You will lead change enablement, stakeholder engagement and internal communications to drive user adoption across complex matrix organization, align local teams with global transformation objectives.<ul><li>Drive end‑to‑end change management and communication activities for enterprise‑wide business transformation initiatives.</li><li>Engage multi‑level internal stakeholders across regional and global teams, align expectations and resolve cross‑functional roadblocks to boost user adoption.</li><li>Develop structured communication materials, presentations and business narratives, translate complex insights into clear data‑driven recommendations for overseas stakeholders.</li><li>Collaborate with project, training and business teams to support solution roll‑out, identify change risks and deliver mitigation plans.</li><li>Ensure consistent messaging and effective change enablement throughout full project lifecycle.</li></ul>Your skills and experience<ul><li>Minimum 8+ years of professional experience in change management, corporate communications, training or large‑scale project deployment. Prior experience in large business transformation projects is required; hospitality industry or MSC experience is preferred.</li><li>Proven track record of stakeholder management and user adoption delivery; comfortable navigating complex matrix‑style organization for cross‑party alignment.</li><li>Fluent in both English and Chinese. Strong capability in building logical, data‑backed PPT presentations; able to articulate business insights and actionable recommendations to global audiences.</li><li>Self‑driven contractor mindset, capable of working independently in long‑term program environment.</li></ul>What's on offer?<ul><li>A rare opportunity for you to demonstrate your skills, initiative and creativity in a rapidly growing company.</li><li>A fast-moving context, where you'll be given ownership of multiple projects backed by an amazing team.</li><li>The rewards of making a genuine impact in a corporate culture that embraces creativity, fosters innovation and offers real career progression.</li></ul>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/bWlraS54dS4xOTIxMS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-19T07:16:22Z

China MD-A Famous MNC Retail Group

Shanghai,
remote
Permanent
120000 - 150000 CNY / Monthly
<table><tbody><tr><td>Key ResponsibilitiesFull P&L Ownership & Financial Management <ul><li>P&L Accountability: Own the full country P&L - revenue, COGS, gross margin, OPEX, EBITDA, and cash flow. Deliver against annual budget and long-range plan.</li><li>Gross Margin Improvement: Drive margin expansion through pricing strategy, product mix optimization, promotional efficiency, shrinkage control, and supply chain cost management.</li><li>Financial Discipline: Partner with Finance to build robust forecasting, budgeting, and investment cases (capex for new stores, digital, etc.).</li><li>Cost Optimization: Identify and execute cost-efficiency programs without compromising brand or customer experience.</li><li>Reporting: Provide accurate, timely reporting to Regional/Global HQ, explaining variances and corrective actions.</li></ul>Business Development & Strategic Growth <ul><li>Market Strategy: Develop and execute the country strategy - store expansion, omnichannel growth, new category entry, and partnership opportunities.</li><li>Network Expansion: Identify and evaluate new store locations, formats (flagship, outlet, pop-up), and franchise/JV opportunities.</li><li>Omnichannel Development: Integrate physical retail with e-commerce, marketplace, and social commerce to drive a seamless customer journey.</li><li>Brand & Customer Strategy: Partner with Marketing to strengthen brand equity, grow customer lifetime value, and increase loyalty program penetration.</li><li>Innovation: Pilot new retail concepts (experiential stores, AI-driven personalization, sustainable retail) and scale what works.</li><li>Competitive Intelligence: Monitor competitors, consumer trends, and regulatory shifts to inform strategy.</li></ul>End-to-End Retail Operations <ul><li>Store Operations Excellence: Set and enforce operating standards across all stores - visual merchandising, customer service, inventory accuracy, and health & safety.</li><li>Supply Chain & Inventory: Oversee demand planning, replenishment, logistics, and warehouse operations to ensure product availability and optimal stock turns.</li><li>Merchandising & Assortment: Work with global/regional buying teams to localize assortment for the market while maintaining brand consistency.</li><li>Digital & E-commerce Operations: Ensure e-commerce operations (fulfillment, returns, customer service) meet brand standards.</li><li>Operational KPIs: Drive performance on conversion rate, basket size, sales per square foot, stock turnover, and NPS.</li></ul>Team Development & Leadership <ul><li>Talent Strategy: Build a strong talent pipeline for critical roles (store managers, buyers, digital leads).</li><li>Leadership Development: Coach and develop the senior leadership team; create succession plans for key positions.</li><li>Culture Building: Foster a high-performance, customer-centric, and inclusive culture across HQ and stores.</li><li>Engagement & Retention: Drive employee engagement, reduce attrition (especially in store networks), and position the company as an employer of choice.</li><li>Capability Building: Invest in training programs for retail excellence, digital skills, and leadership.</li></ul>Stakeholder Management & Governance <ul><li>Global/Regional Alignment: Balance local market needs with global brand and strategic priorities; influence HQ decisions with data and market insight.</li><li>Cross-Functional Collaboration: Partner with global supply chain, marketing, digital, and finance teams to unlock synergies.</li><li>Compliance & Risk: Ensure full compliance with local laws, labor regulations, lease obligations, and corporate governance.</li><li>Board/Investor Communication: Present business performance and strategy to regional leadership and, where applicable, the board.</li></ul> Key RequirementsEducation & Experience<ul><li>Education: Bachelor's degree required; MBA or equivalent preferred.</li><li>Experience:</li></ul><ul><ul><li>15+ years of progressive retail leadership experience, with at least 5 years as a GM, Country Manager, or equivalent P&L owner.</li><li>MNC Retail Background: Essential. Experience in fashion, beauty, FMCG-retail, consumer electronics, or specialty retail.</li><li>End-to-End Scope: Proven ownership of store operations, e-commerce, merchandising, supply chain, and marketing.</li><li>P&L Scale: Experience managing a P&L of [e.g., $50M-$500M+] with a store network of [e.g., 50+ doors].</li><li>Turnaround & Growth: Track record of both scaling businesses and fixing underperforming operations.</li></ul></ul>Skills & Competencies<ul><li>Commercial Acumen: Deep understanding of retail economics - gross margin drivers, inventory turns, lease structures, and unit economics.</li><li>Strategic Thinking: Ability to build a 3-5 year vision and translate it into executable plans.</li><li>Operational Excellence: Hands-on knowledge of store operations, supply chain, and omnichannel retail.</li><li>Financial Fluency: Strong grasp of P&L, balance sheet, and cash flow management.</li><li>Leadership: Proven ability to lead large, dispersed teams (HQ + stores) and build leaders.</li><li>Influence: Skilled at navigating matrixed MNC structures and influencing global stakeholders.</li><li>Data-Driven: Comfortable using analytics to drive decisions on pricing, assortment, and store performance.</li><li>Language: Fluency in [local language] and English required.</li></ul></td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. 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2026-09-22T06:08:06Z