13 results for It Support Manager jobs

IT Operations Manager

Shanghai,
remote
Contract
180000 - 240000 CNY / Yearly
Now Hiring: IT Operations ManagerWe are looking for an experienced and hands-on IT Operations Manager to oversee the daily operation, enhancement, and support of critical business systems. This role is ideal for a candidate with strong experience in IT operations, product lifecycle management, vendor coordination, and business-facing support within complex enterprise environments.The successful candidate will work closely with business users, internal teams, and external vendors to ensure stable system performance, efficient service delivery, and continuous improvement across commercial platforms. Key ResponsibilitiesProduct Operations<ul><li>Manage daily product operations and resolve issues in accordance with company processes, tools, and compliance standards.</li><li>Perform rapid troubleshooting and issue diagnosis to minimize service disruption.</li><li>Drive continuous operational improvements and process optimization.</li></ul>Product Lifecycle Management<ul><li>Independently support the full software development lifecycle, including requirements analysis, solution design, implementation, testing, maintenance, and optimization.</li><li>Build and enhance system functions based on evolving business needs.</li></ul>Requirements & Change Management<ul><li>Manage and prioritize business requirements using a structured approach based on business value and technical feasibility.</li><li>Oversee change control processes, including bug fixes, change requests, and release windows.</li><li>Develop a strong understanding of business processes and work with vendors to define practical and scalable solutions.</li></ul>Vendor Management<ul><li>Manage L1/L2 vendor services in line with SLA commitments and agreed service scope.</li><li>Coordinate with multiple vendors on cross-product interface design and solution confirmation.</li><li>Oversee product and project documentation, knowledge transfer, and audit preparation.</li><li>Track issue resolution progress and support business communication during compliance reviews.</li></ul>Stakeholder Collaboration & User Support<ul><li>Work closely with on-site teams and stakeholders to ensure timely feedback, effective issue resolution, and alignment with changing business requirements.</li><li>Coordinate across departments and support users in commercial system operations.</li><li>Provide technical support and ensure vendor delivery meets business expectations.</li><li>Support project execution activities such as documentation preparation, progress management, data preparation and input, system testing, end-user training, and system rollout.</li></ul>Service & System Management<ul><li>Coordinate vendors in using ServiceNow to manage user technical service requests while ensuring compliance with information security, service standards, and KPI requirements.</li><li>Oversee daily operations, requirement management, and project coordination for commercial systems such as COMPASS, SRP, CMS, JBP, and related platforms.</li></ul>Qualifications<ul><li>Bachelor's degree in Computer Science, Information Systems, or a related field.</li><li>5+ years of experience in IT Product Owner, Business Analyst, IT Project Manager, or related roles within an FMCG company or large software organization.</li><li>Strong understanding of sales incentive management and perfect store execution.</li><li>5+ years of experience with sales RTM solutions, including SFA, DMS, CRM, and asset management systems.</li><li>Solid knowledge of microservices architecture, API integration, and connectivity with enterprise applications and big data platforms.</li><li>Experience with other sales-related IT systems such as route planning, order management, trade promotion management, market research, B2B, and master data management.</li><li>5+ years of experience in SFA IT service management, vendor management, and change management.</li><li>Strong stakeholder management skills with the ability to build and maintain collaborative relationships.</li><li>Good presentation skills in system data flow design and conceptual solution workflows.</li><li>Excellent communication skills and strong conceptual thinking ability.</li><li>Fluent spoken English and proficient in MS Office.</li><li>Strong analytical skills, resilience, and the ability to work effectively under pressure.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS41NTExNy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-04-29T05:39:55Z

Technical Project Manager

Shanghai,
remote
Contract
180000 - 240000 CNY / Yearly
Now Hiring: Technical Project ManagerWe are seeking an experienced and proactive Technical Project Manager to support the operation, enhancement, and lifecycle management of critical business systems. This role is ideal for someone who combines strong project management capabilities with technical understanding, vendor coordination experience, and the ability to work closely with business stakeholders in a fast-paced environment.The successful candidate will play a key role in managing day-to-day product operations, coordinating vendors, handling requirements and change management, and supporting the delivery of system enhancements across multiple commercial platforms. Key ResponsibilitiesProduct Operations<ul><li>Manage daily product operations and resolve issues in line with company processes, tools, and service standards.</li><li>Perform rapid issue diagnosis and coordinate timely resolution of technical service requests.</li><li>Use operational tools such as ServiceNow to manage and track user support requests while ensuring compliance with information security, service, and KPI requirements.</li></ul>Product Lifecycle Management<ul><li>Independently support the full software development lifecycle, including requirements analysis, solution design, implementation, testing, maintenance, and optimization.</li><li>Build, enhance, and continuously improve product features and system capabilities.</li></ul>Requirements & Change Management<ul><li>Manage and prioritize business requirements using a matrix based on business value and technical feasibility.</li><li>Oversee change control processes, including bug fixes, change requests, and release windows.</li><li>Develop a deep understanding of customer business processes and collaborate with vendors to define effective solutions.</li></ul>Vendor & Service Management<ul><li>Coordinate and manage L1/L2 vendor services based on SLA commitments and agreed service scope.</li><li>Work with multiple vendors across products to define interfaces and confirm technical solutions.</li><li>Support project and product documentation management, knowledge transfer, and compliance audit preparation.</li><li>Track issue resolution progress and facilitate communication between business and technical teams.</li></ul>Stakeholder Collaboration & User Support<ul><li>Work closely with on-site and cross-functional teams to quickly respond to issues and adapt to changing business needs.</li><li>Provide technical support to users within commercial system operations and coordinate vendor delivery across departments.</li><li>Support project activities such as documentation preparation, project tracking, data preparation and input, system testing, end-user training, and system rollout.</li></ul>Systems in Scope<ul><li>Support daily operations, requirements management, and project coordination for commercial systems such as COMPASS, SRP, CMS, JBP, and related platforms.</li></ul>Qualifications<ul><li>Bachelor's degree in Computer Science, Information Systems, or a related field.</li><li>5+ years of experience in IT Product Owner, Business Analyst, Project Manager, or related roles within a fast-moving consumer goods (FMCG) company or large software organization.</li><li>Strong experience with sales RTM solutions and related platforms such as SFA, DMS, CRM, and asset management systems.</li><li>Solid understanding of microservices architecture, system integration, and API connectivity with external applications and big data platforms.</li><li>Exposure to other sales-related IT products such as route planning, order management systems, trade promotion management, market research, B2B platforms, and master data management.</li><li>5+ years of experience in SFA IT service management, vendor management, and change management.</li><li>Proven ability to build and maintain effective relationships with key stakeholders and vendors.</li><li>Strong presentation skills, especially in system data flow design and conceptual solution process design.</li><li>Excellent communication skills and strong conceptual thinking ability.</li><li>Fluent spoken English and proficient in MS Office and computer applications.</li><li>Strong analytical skills and the ability to perform effectively under pressure.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS43MjQwMy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-04-29T05:41:18Z

Retail Operation Manager

Shanghai,
remote
Permanent
540000 - 600000 CNY / Yearly
We are seeking an experienced Operations Manager to lead end-to-end store excellence across key high-traffic transit zones in Shanghai. You will ensure world-class guest experience, strict operational compliance, and superior commercial performance. This role involves orchestrating daily operations, workforce planning, SOP governance, loss prevention, and service recovery while partnering with cross-functional teams including IT, Finance, HR, and Trade Marketing.<table><tbody><tr><td>Key Responsibilities1. Operations Excellence and Store Readiness<ul><li>Own daily store readiness protocols including opening/closing procedures, cash integrity, floor recovery, cleanliness, safety checks, and compliance with restricted area regulations.</li><li>Standardize and enforce Standard Operating Procedures (SOPs) regarding service delivery, cash handling, inventory movements, age-restricted sales, and passenger flow management.</li><li>Coordinate with Terminal Managers and Store Supervisors to align staffing levels, task allocation, and peak-hour coverage strategies.</li></ul>2. Commercial Drive and Customer Experience<ul><li>Partner with Trade Marketing and Category teams to execute promotions, visual merchandising, and planograms; ensure accuracy in pricing and promotional activities.</li><li>Lead service recovery protocols; oversee queue management and peak operational plans to maintain high Customer Satisfaction (CSAT) and Net Promoter Scores (NPS).</li><li>Drive cross-selling, conversion rates, and basket size metrics through effective coaching, daily team huddles, and KPI dashboard analysis.</li></ul>3. People Leadership and Workforce Planning<ul><li>Lead and develop a diverse team including Guest Experience Managers, Operations Support Assistants, Operations Analysts, and Runners; establish clear goals and regular feedback rhythms.</li><li>Oversee rostering, overtime control, and skills coverage across multiple terminals; ensure completion of onboarding and recurrent training programs.</li><li>Embed a culture of safety, integrity, inclusion, and continuous improvement within the team.</li></ul>4. Inventory and Loss Prevention Coordination<ul><li>Coordinate with Customer Relations and Loss Prevention controllers to ensure the integrity of bonded stock, manage transfers, and control shrinkage.</li><li>Ensure stock accuracy through cycle counts, discrepancy resolution, and management of damages/returns; adhere to timely Work Orders in collaboration with Planning and Supply Chain.</li><li>Support internal and external audits (cash, inventory, compliance) and close findings with robust action plans.</li></ul>5. Maintenance and Store Support<ul><li>Align with the Store Maintenance Manager on reactive and preventive maintenance schedules to minimize downtime and impact on guest experience.</li><li>Manage store support logistics with Runners, including stock staging, backroom housekeeping, waste management, and ticketing/labeling.</li></ul>6. Data, Reporting, and Continuous Improvement<ul><li>Own daily and weekly operational dashboards tracking sales, conversion, CSAT, shrink, compliance, and labor productivity.</li><li>Lead root cause analysis on variances, incidents, and service gaps; implement targeted Kaizen actions for improvement.</li><li>Prepare comprehensive performance updates for the Operations GM, highlighting risks, mitigation strategies, and long-term improvement roadmaps.</li></ul>7. Cross-Functional Collaboration<ul><li>Collaborate with IT on POS uptime, incident response, and device readiness; work with Finance on cash variance analysis and operational cost control.</li><li>Coordinate with HR on recruitment, scheduling, disciplinary actions, and employee recognition programs.</li><li>Partner with Ecommerce and Loyalty teams on click-and-collect services, omnichannel pickups, and in-store engagement initiatives.</li></ul>Qualifications and Experience<ul><li>Bachelor's degree in Business, Operations, Retail Management, Hospitality, or a related field.</li><li>7 to 10 years of experience in multi-site retail or high-volume transit retail operations, including at least 3 years in a supervisory or managerial role.</li><li>Proven track record of delivering service KPIs, maintaining operational compliance, and driving commercial growth in high-traffic environments.</li><li>Experience working with airport authorities and adhering to restricted area operational rules is highly advantageous.</li></ul>Skills and Competencies<ul><li>Strong leadership, coaching, and stakeholder management skills.</li><li>Excellent operational discipline with acute attention to detail; adept at SOP deployment and audit readiness.</li><li>Data-driven decision-making capabilities with proficiency in Excel and BI dashboards; comfortable with POS and various retail systems.</li><li>Ability to remain calm under pressure; effective at service recovery and issue escalation.</li><li>Fluent in both English and Mandarin (written and spoken).</li></ul>Preferred Certifications<ul><li>Fundamentals in Lean/Kaizen methodologies.</li><li>First Aid and Fire Warden certifications.</li><li>Basic familiarity with IT and POS systems</li></ul></td></tr></tbody></table> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/QnJpYW4uWmhhbmcuODQyMjguMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-03-27T03:42:09Z

Finance Manager

Shanghai,
remote
Contract
312000 - 360000 CNY / Yearly
About the Role We are seeking an experienced and detail-oriented Finance Manager to oversee the company's financial operations and ensure compliance with accounting standards and regulations. This role is critical in supporting business decisions through accurate financial reporting and analysis.Key Responsibilities<ul><li>Oversee daily accounting operations, including bookkeeping, payments, receivables, and financial reporting.</li><li>Manage cash flow, tax compliance, bank transactions, and monthly/yearly closing processes.</li><li>Prepare financial statements, budgets, forecasts, and financial analysis to support strategic decision-making.</li><li>Maintain internal controls, review expenses, manage payroll, and coordinate with auditors and tax authorities.</li><li>Provide financial data to support business operations, ensure compliance, and maintain complete financial records.</li></ul>Qualifications<ul><li>Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent certification preferred.</li><li>Proven experience in financial management, accounting, and reporting.</li><li>Strong knowledge of tax regulations, compliance, and internal controls.</li><li>Excellent analytical, organizational, and communication skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Q2hhcmxlbmUuMTgwNTguMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-04-14T05:09:39Z

Practice Manager, Finance and Accounting

Shanghai,
remote
Permanent
0 - 1 CNY / Yearly
ABOUT US:Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year. JOB BRIEF:We are actively seeking an open-minded, driven and experienced Practice Manager to join this high growth Finance and Accounting team. You will be based in our Shanghai office and will have the opportunity to make your mark across the Finance practice area. ABOUT YOU:You are ready for your next challenge. You are an inclusive, strong communicator. You are a leader who takes great pride in their own billings, by setting an example, but also you value your team and make it a priority to see them grow and succeed. Ideally, you would have managed a medium-sized team (3+ people at a minimum) in the past. Prior experience will include the ability to demonstrate recruiting excellence via upper quartile performance, experience in building a team, and a record of assisting others to achieve results they would not ordinarily do so on their own. You should have a passion for what you do and build on it with drive and tenacity. You have an ethical mindset, demonstrable through your career to date. You are a critical thinker who can make quick agile decisions with a determination to find the best outcome for all. You want to continue taking ownership of your career and we will support you every step of the way in return. Responsibilities:<ul><li>Management of your team</li><li>Hiring, on-boarding and the retention of staff.</li><li>Retention and new business development whilst leveraging and cross-selling opportunities across the wider business.</li><li>Existing client development and client recapture.</li><li>A key focus on driving permanent placements.</li><li>Conducting all stages of a recruitment solution for your customers.</li><li>Understanding and analysing the market and sharing trends with your customers.</li><li>Referencing and representation in the marketplace.</li><li>Building and maintaining a robust and appealing online brand presence, in line with Robert Half's social media strategy and cultural growth objectives, to network, build relationships and generate placement and sales opportunities.</li><li>Creating targeted customer e-mailshots.</li><li>Using the Salesforce Planner to establish robust call planning schedules to customers.</li><li>Attending or hosting in-person/virtual client and candidate events to generate new business opportunities and promoting networking and relationship building.</li></ul> Qualifications:<ul><li>10+ years' working experience, including 5+ years in the recruitment/business development field with a concentration of at least 2-year as a people manager in proven solution-oriented, consultative-driven business development.</li><li>Demonstrated success in business generation, leading and driving business development across a range of client companies ranging from SME to large enterprises/MNC's.</li><li>Demonstrated ability to sequentially grow business and achieve gross profit budgets in a commercial manner, across the team and within own desk.</li><li>A successful track record of aligning the RH permanent or contract talent solutions with other divisions to actively cross-sell the business.</li><li>Demonstrated ability to build profile and market awareness of RH permanent or contract talent solutions through effective Account/Client/Candidate management programs.</li><li>Experience of participating in the management team objectives and initiatives.</li><li>Native speaker of Mandarin and fluent in both written and spoken English.</li><li>An eye for strengthening existing processes to foster an inclusive sales culture.</li></ul> OFFICE LOCATION: Shanghai Xuhui CBDRobert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/U29uamEuWXVhbi4yMjUxNC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-05-06T02:11:18Z

Office Manager

Shanghai,
remote
Contract
300000 - 420000 CNY / Yearly
We're looking for an Office Manager who can bridge internal operations with key external authorities-and help us build a physical workspace from the ground up.<ul><li>Serve as the primary point of contact with the Tax Bureau and Customs, supporting critical export-related compliance and communication.</li><li>Oversee daily operations, including logistics, supplier coordination, and general office administration.</li><li>Support the company's transition from a virtual office to a physical workspace planned for later in 2026.</li><li>Help establish efficient office processes, vendor relationships, and administrative systems during the setup phase.</li><li>Coordinate cross-functional administrative needs to ensure smooth business operations.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/YW15Lm5pLjY4MjM5LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-05-08T06:56:29Z

Senior Manager, Project Management

Shanghai,
remote
Contract
600000 - 720000 CNY / Yearly
We are currently looking for a Senior Manager to lead the implementation of the China Third Party Intermediary (TPI) Due Diligence project. This position will be responsible for managing daily project operations, engaging cross-functional stakeholders, and ensuring the project is delivered on schedule and in full compliance with applicable standards.Key Responsibilities<ul><li>Manage all aspects of the China TPI Due Diligence implementation, overseeing project planning, timelines, risk assessment, and deliverables.</li><li>Collaborate closely with teams across China's business, Legal, IT, as well as regional and global groups.</li><li>Monitor project progress, identify and address risks/issues, and proactively resolve challenges to maintain momentum.</li><li>Prepare comprehensive project reports and presentations for senior-level stakeholders.</li><li>Support the integration of medical industry compliance and TPI Due Diligence requirements throughout project execution.</li></ul>Required Qualifications<ul><li>Minimum of 8 years' experience in project or program management, ideally within healthcare, medical devices, or pharmaceutical sectors.</li><li>Strong knowledge of medical industry compliance, with a preference for candidates experienced in TPI Due Diligence or third-party risk management.</li><li>Demonstrated ability to successfully manage complex, cross-functional projects in a matrix environment.</li><li>Proficiency in both English and Chinese, with clear and logical communication skills (written and verbal).</li><li>A proactive, detail-oriented approach, comfortable taking ownership and driving initiatives to completion.</li></ul> What We're Seeking We need an experienced project leader who brings structure, compliance expertise, and strong execution skills; someone who can effectively engage with business, compliance, and technical teams to deliver results.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Y2hyaXN0ZWxsZS5mdW5nLjYzMzc1LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-04-01T02:14:17Z

Logistics Supervisor

Beijing,
remote
Temporary
9000 - 12000 CNY / Yearly
Company:<ul><li>Our client is a medical Device Company.</li></ul> Job Description:Sales Order & Platform Management<ul><li>Responsible for full-scope sales order operation in strict compliance with contracts and internal policies, ensuring timely and high-quality delivery.</li><li>Manage daily platform operations aligned with contractual obligations and KPI targets; support and coach platform teams to meet service standards.</li><li>Ensure platforms are promptly and accurately informed of pricing and promotional updates; collaborate with Finance to deliver timely pricing and promotion details.</li><li>Maintain 100% accurate and efficient pricing in the SAP system.</li></ul>Inventory & Vendor Management<ul><li>Manage import processing and scheduling, handling escalations and dedicated issues.</li><li>Monitor inventory levels in SAP, ensuring effective stock management, cycle counting, and scrap product process control.</li><li>Lead unit forecasting process and provide high-quality analysis to key stakeholders.</li><li>Identify potential shortages or excesses, coordinate shipping adjustments accordingly.</li><li>Ensure inventory compliance with QA, Accounting, customs, and other regulatory requirements.</li><li>Manage vendor relationships, including performance monitoring, contract renewals, and monthly charge settlements.</li><li>Conduct annual audits or evaluations for all vendors.</li><li>System & Process Support</li><li>Support local system optimization</li></ul> Requires:<ul><li>3 years of relevant experience</li><li>Advanced SAP skills</li><li>Professional working proficiency in English</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/c3RlcGhhbmllLmZlbmcuOTIzODUuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-04-09T03:02:09Z

Supply Planning Manager

Shanghai,
remote
Contract
240000 - 360000 CNY / Yearly
About the Role We are seeking a strategic and results-driven Supply Planning Manager to lead supply chain planning initiatives. This role is responsible for ensuring product availability, optimizing inventory, and aligning supply with business demand forecasts.Key Responsibilities<ul><li>Develop and execute supply planning strategies to ensure product availability and minimize stock-outs.</li><li>Collaborate with suppliers to manage lead times, production schedules, and delivery commitments.</li><li>Monitor inventory levels and optimize replenishment cycles to balance cost and service.</li><li>Partner with cross-functional teams (procurement, logistics, sales, marketing) to align supply with demand forecasts.</li><li>Identify risks in the supply chain and implement effective mitigation plans.</li></ul>Qualifications<ul><li>Bachelor's degree in Supply Chain Management, Business, or related field; advanced degree preferred.</li><li>Proven experience in supply planning, inventory management, or related supply chain functions.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent communication and collaboration abilities across diverse teams.</li><li>Proficiency in supply chain planning tools and ERP systems.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/ZGFud3UuODI0MTQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-04-14T05:21:30Z

Business Development/Client Solutions Manager - Shanghai

Shanghai,
remote
Permanent
0 - 12 CNY / Yearly
About Us Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.At Robert Half, we know that our greatest strength comes from the people who make up our team. We recognise the value of different backgrounds, experiences and points of view. Having increasingly diverse and inclusive teams is a critical aspect of our business strategy, and it is a key part of our values as a business too. We aim to foster a culture which is unconditionally inclusive, one where people can be their whole, authentic selves. In return, we ask that our people contribute their expertise, perspectives, ideas and experiences for one common purpose: to advance the way that people live and work. In this space we know our work is far from over, so join us, whatever your background and lived experience, and be a part of the journey. We are looking for talents with/whom:<ul><li>Passion for what they do, and build on it with drive and determination</li><li>Enjoy working as part of a team in a merit based, fast paced environment</li><li>Want to pursue a career in consultative/solutions business to business sales</li><li>Want career development, seek coaching and take ownership of their own results</li><li>Value an ethical approach to success</li></ul> Scope of Work Robert Half is looking for (Senior) Business Development / Client Solutions Managers to join our Team in Shanghai and Beijing.Some of the key aspects of your role includes:<ul><li>Prospect for new client business and building a strong network of contacts</li><li>Adept at understanding the needs and wants of each client's business coupled with an in-depth knowledge of their culture and workplace environment - and then match these fundamental requirements to the skills, experience and personalities of prospective candidates.</li><li>Actively engage with clients and making recommendations regarding the top talent available</li><li>Developing plans to achieve weekly, monthly and quarterly business growth goals with your team</li></ul> Requirements <ul><li>At least 5 years' experience in an external recruitment position or;</li><li>At least 3 years' experience in outbound B2B business sales, a new business development role with a proven track record of achievement or;</li><li>Strong appetite for sales and to work in a fast-paced, high-performing collaborative team environment</li></ul> In addition, we look for those that:<ul><li>Are innovative, creative and strategic thinker</li><li>Have a positive mindset - seek to enjoy work and understand that there will be high's and low's in any sales related position.</li><li>Communicate openly and honestly, and create the space for others to do the same</li><li>Foster connection by putting people first and building long-term trusting relationships</li></ul> What we offer you<ul><li>Attractive Compensation & Benefits Program</li><li>Rewards & Recognition on a Global, APAC and Local level</li><li>Wellness at Work - We value the importance of workplace happiness!</li><li>Training Programs and Career Development</li><li>Global Career Options</li></ul> Learn more about a career with Robert Half at our Careers Site: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com/about-robert-half/careers&data=04|01||0e881a1eb1d1405e9da908d8d7118f41|16532572d5674d678727f12f7bb6aed3|0|0|637495817717506856|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|1000&sdata=FgNsMHgaQPKM94tJDH06rypZ6FuKb4DtVxPs2BT2s4w=&reserved=0" target="_blank">https://www.roberthalf.com/about-robert-half/careers</a>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/U29uamEuWXVhbi40MzY3OC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-05-06T02:11:19Z

Planning Tool PM/ BA (Contractor Position)

Shanghai,
remote
Contract
540000 - 660000 CNY / Yearly
Role SummaryWe are looking for a Planning Tool PM / BA to support the end-to-end delivery of planning tool projects, with the role being more PM-heavy. The successful candidate will assist with project management activities, including coordination for SIT and UAT, support for change management, and participation in stakeholder interviews and basic business analysis. Relevant experience in retail or FMCG is preferred, especially exposure to planning-related business processes.Key Responsibilities1) Planning Tool Project Management <ul><li>Support planning tool project execution by coordinating day-to-day activities within the project team.</li><li>Manage/track project plans and progress (e.g., milestones, task follow-ups, action logs).</li><li>Coordinate with stakeholders to ensure timely completion of deliverables and issue resolution.</li><li>Assist the project lead/manager in preparing and maintaining project documentation and status reports.</li></ul>2) SIT & UAT Support<ul><li>Support System Integration Testing (SIT) and User Acceptance Testing (UAT) activities.</li><li>Coordinate test schedules, support test case preparation as needed, and track issues/defects to closure.</li><li>Work with business users and the technical team to validate expected outcomes.</li></ul>3) Change Management<ul><li>Support change management activities, including communicating updates, collecting feedback, and supporting adoption.</li><li>Assist with training materials or guidance (as required by the project plan).</li><li>Help ensure new processes or tool changes are understood by relevant stakeholders.</li></ul>4) Stakeholder Interviews & Requirements Gathering<ul><li>Participate in interviews/workshops with business users to understand requirements and current workflows.</li><li>Document requirements clearly and support alignment between business and technical teams.</li></ul>5) Basic Analysis (Supportive)<ul><li>Perform basic analysis to support requirement validation and testing readiness (e.g., preparing simple summaries and insights).</li><li>Support data checking and validation tasks when needed.</li></ul>Qualifications & Experience<ul><li>Experience supporting planning tool / software implementation projects as a PM/BA (or equivalent).</li><li>Retail or FMCG experience is preferred (exposure to planning/sales/demand or related business processes).</li><li>Experience supporting SIT/UAT activities and coordinating stakeholders for testing.</li><li>Strong communication skills and the ability to work effectively with both business users and technical teams.</li><li>Proficiency in Excel for basic analysis (e.g., pivot tables and data checks).</li></ul>Preferred Skills<ul><li>Familiarity with change management concepts and user adoption practices.</li><li>Ability to manage multiple tasks and work to timelines under project constraints.</li><li>Structured thinking, good documentation habits, and attention to detail.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Y2hyaXN0ZWxsZS5mdW5nLjI1MTIzLjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-04-16T01:44:48Z

Supply Chain Specialist

Shanghai,
remote
Contract
120000 - 180000 CNY / Yearly
About the Role We are seeking a skilled Supply Chain Specialist to join our team on a project running through the end of 2026. This role will focus on managing import/export logistics, supporting supply planning, and ensuring smooth operations across the supply chain.Key Responsibilities<ul><li>Oversee import and export activities, ensuring compliance with logistics requirements.</li><li>Collaborate with suppliers and logistics partners to manage lead times, production schedules, and delivery commitments.</li><li>Support supply planning activities to ensure product availability and minimize stock-outs.</li><li>Monitor inventory levels and optimize replenishment cycles to balance cost and service.</li><li>Partner with cross-functional teams (procurement, logistics, sales, marketing) to align supply with demand forecasts.</li><li>Identify risks in the supply chain and implement mitigation plans.</li></ul>Requirements<ul><li>Proven experience in import/export and logistics; supply planning experience is a plus.</li><li>Background in FMCG or pharmaceutical industry preferred.</li><li>Strong English skills in reading and writing; speaking ability is an advantage.</li><li>Ability to work independently and report directly to the Manager.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/ZGFud3UuNzQwODQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-04-14T05:29:38Z

Senior Compliance BP

Shanghai,
remote
Contract
600000 - 720000 CNY / Yearly
My client is a USA Medical device company with fast business growth, Due to their company re-org, they are currently looking for a senior compliance manager role with project management experience Key Responsibilities * Lead end to end project management for the DPS China TPI DD implementation (planning, timelines, risks, deliverables). * Coordinate closely with China business, HCC, Legal, IT, and regional/global teams. * Track progress, manage risks/issues, and proactively drive resolution to keep the project moving forward. * Prepare clear, concise project updates and materials for senior stakeholders. * Support embedding medical industry compliance and TPI Due Diligence requirements into project execution. Required Qualifications * 8+ years of experience in project or program management, preferably in healthcare, medical devices, or pharma. * Solid background in medical industry compliance, with strong preference for TPI Due Diligence / third party risk experience. * Proven ability to manage complex, cross functional projects in a matrix organization. * Fluent English and Chinese, with logical, precise written and verbal communication skills. * Strong ownership mindset-proactive, detail oriented, and comfortable driving topics to closure. This is a 12 months project and immediately available candidates are more welcome to apply !By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/TmF0YWxpZS5MaXUuMzM5MzMuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-05-12T07:08:09Z