<p>We are seeking a results-driven Procurement Consultant to join our dynamic team and participate strategic procurement projects that drive operational excellence and cost efficiency. This role is ideal for a professional with a strong background in supply chain optimization and a passion for performance improvement.</p><p> </p><p>Key Responsibilities:</p><ul><li>Lead procurement strategy development and execution to support operational transformation projects.</li><li>Collaborate cross-functionally with client's operations, engineering, production teams to align procurement activities with business goals.</li><li>Identify and implement cost-saving opportunities through supplier negotiations, sourcing strategies, and process improvements.</li><li>Manage supplier relationships to ensure quality, delivery, and cost targets are consistently met.</li><li>Monitor market trends and supply chain risks to proactively mitigate disruptions.</li></ul><p>Key Achievements (Project Highlight):</p><ul><li>Successfully served as Interim Operations Director for a leading window and door manufacturing client.</li><li>Spearheaded a performance improvement project that transitioned the company from a traditional job shop model to a mass production line, significantly enhancing throughput and operational efficiency.</li><li>Delivered substantial COGS (Cost of Goods Sold) reductions by leveraging procurement and manufacturing levers, optimizing supplier contracts, and streamlining production workflows.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, or related field.</li><li>5+ years of experience in procurement or supply chain roles within a manufacturing environment.</li><li>Proven track record of leading cost-reduction and operational improvement initiatives.</li><li>Strong negotiation, analytical, and project management skills.</li><li>Excellent communication and leadership abilities.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/WHVsdW4uV2FuZy4yNjM5Ni4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>Recruitment Ad: ERP Functional Consultant</strong></p><p>Are you an ERP Functional Consultant looking for your next challenge? Join a dynamic and innovative team at the forefront of technology and business transformation! This is your opportunity to work on impactful projects in a collaborative, industry-leading environment.</p><p>Position Title: ERP Functional Consultant<br /> </p><p><strong>Top Requirements:</strong></p><ul><li>ERP Expertise: Strong proficiency in MM/SD modules, with preference for hands-on MDG experience.</li><li>Data Governance and Migration: Proven experience in managing data governance frameworks and executing successful migrations.</li><li>Industry Experience: Healthcare industry experience preferred - contribute to patient flow optimization, digital transformation, and compliance initiatives.</li><li>Language Skills: Business to fluent English language proficiency is required.</li></ul><p><strong>What You'll Do:</strong></p><ul><li>Collaborate with teams to improve operational efficiency and compliance with value-based care models.</li><li>Optimize workflows while supporting data security and digital transformation efforts.</li><li>Assist in the implementation and enhancement of MM/SD modules and MDG solutions within ERP systems.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</em></p><img src="https://counter.adcourier.com/WWluLkh1YW5nLjcxODY0LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p><strong>Organizational Design & Effectiveness</strong></p><ul><li>Lead organization design projects, including structure reviews, role architecture, and capability assessments.</li><li>Perform organizational diagnostics to identify workflow improvement and operational efficiency opportunities.</li><li>Partner with business leaders to convert strategic priorities into actionable organization development solutions.</li></ul><p><strong>Shared Service Center (SSC) Project Ownership</strong></p><ul><li>Serve as the HR project owner for defining and executing the transition of tasks to the SSC.</li><li>Conduct detailed job and task analysis to pinpoint activities suitable for centralization or automation.</li><li>Collaborate with functional leaders and SSC stakeholders to design best-in-class process flows, service scope, and governance frameworks.</li><li>Oversee implementation, measure impact, and continuously refine the operational model for effectiveness and sustainability.</li></ul><p><strong>Change Management & Communications</strong></p><ul><li>Develop and deliver change management programs to support organizational transitions.</li><li>Foster stakeholder alignment and workforce understanding via robust communication and engagement strategies.</li><li>Support leadership to manage people impacts and ensure seamless transitions throughout change initiatives.</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Qualifications</span></strong></p><ul><li>Bachelor's or Master's degree in Human Resources, Business Administration, or related field.</li><li>At least 8 years of progressive HR experience, focusing on Organization Development, Transformation, or Consulting roles.</li><li>Demonstrated experience within both a leading consulting firm (such as strategy, HR, or operations consulting) and internal HR/OD functions.</li><li>Strong track record in job and task analysis, process mapping, and role alignment initiatives.</li><li>Successful leadership or support of SSC design, migration, or optimization projects.</li><li>Outstanding analytical, problem-solving, and stakeholder management abilities.</li><li>Fluent in both English and Mandarin, with exceptional communication and presentation skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2kuc2hlbi45NzMyNy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>We're Hiring: Data Analyst (Clinical Research)</strong></p><p>Are you an experienced Data Analyst with a passion for transforming complex clinical data into actionable, user-friendly visualizations? Do you excel in designing interactive dashboards and analysis reports while delivering accurate and intuitive data insights? If so, we're looking for you to join our Clinical Research team as a Data Analyst!</p><p><strong>Key Responsibilities</strong></p><ul><li>Business Collaboration: Communicate with clinical research teams to deeply understand business needs and convert them into efficient, user-friendly data visualization solutions.</li><li>Dashboard Design & Development: Design, create, and maintain interactive dashboards and analytical reports using tools such as Tableau, Power BI, or Streamlit.</li><li>Performance Optimization: Enhance the performance and user experience of front-end applications to ensure intuitive and accurate data presentation.</li><li>Cross-Team Collaboration: Work closely with the backend data engineering team to ensure seamless, efficient access to data for front-end visualization.</li><li>Compliance Assurance: Ensure all reporting outputs align with the data review and reporting standards specific to clinical research requirements.</li></ul><p><strong>Qualifications</strong></p><p>Required Skills:</p><ul><li>Bachelor's degree or higher in Information Technology, Computer Science, Statistics, or a related field.</li><li>3+ years of experience developing complex dashboards with at least one mainstream BI tool (e.g., Tableau, Power BI) or building interactive data applications using frameworks like Streamlit or Plotly Dash.</li><li>Proficient in SQL, with the ability to independently query and explore datasets.</li><li>Deep understanding of data visualization best practices with a focus on user experience.</li><li>Excellent communication skills, with the ability to collaborate effectively with non-technical business users.</li><li>Experience with data visualization in the pharmaceutical, healthcare, or life sciences industry.</li><li>Familiarity with basic concepts and processes of clinical research (e.g., patient recruitment, data cleaning, safety reporting).</li></ul><p>Bonus Skills:</p><ul><li>Basic frontend development skills, including HTML, CSS, and JavaScript.</li></ul><p><strong>What We Offer</strong></p><ul><li>A chance to collaborate with an innovative team in the clinical research field, helping drive data-driven decision-making processes.</li><li>Opportunity to work with cutting-edge tools and technologies for data visualization and BI applications.</li><li>Competitive compensation and benefits package tailored to your experience and impact.</li><li>A dynamic, collaborative work environment where your expertise makes a difference.</li></ul><p><strong> </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Sm9zZXBoLlpodS45NTIwNy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="459"><p>Looking for an experienced IT Project Manager to spearhead the execution of critical IT projects within the SAP (ECC & S4 EWM) workstream + Manufacturing workstreams (SIPAT, PAS-X / Historian) for Wu Xi CDC program. This role involves leading two</p><p>Key initiatives:</p></td></tr><tr><td width="459"><p>1SAP ECC & EWM Planning, Requirement Gathering, Design, Build, Test to Deploy: The IT Project Manager will be responsible for ensuring the on-time delivery of project milestones, efficient management of project resources, and consistent alignment with strategic business objectives. In Wu Xi EWM program, he/she will oversee the development and implementation of ECC and S4 EWM,</p><p>Focusing on:</p><ul><li>PDM activities: Agree and deliver plans for SAP ECC & EWM sub-project for Wu Xi Expansion. Collaborate with key groups - User group, IT Program level, internal IT resources, Axial (S4 Global roll out) team and ECS team to ensure alignment on project scope, schedule, resource and quality requirements.</li><li>Ensure the project team adheres to all standards including ADF, quality, Compliance: understand Operations IT delivery governance and quality requirements, incorporate related tasks into project plan & RACI.</li><li>Balance the need and perform timely assessment, with the support from key project members, on the gaps between local requirement and S4 Global template, convert gaps into actionable follow up items.</li><li>Effectively manage Project Risk, Assumptions, Interdependencies, Decisions.</li><li>Ensure effective tracking & closure of Action Item and key decisions.</li><li>Cleare communication / report out & timely escalation to program leadership on key points.</li><li>Support User group on Change Management 2. Manufacturing workstream - Planning, Requirement Gathering, Design, Build, Test to Deploy: The IT Project Manager will be responsible for ensuring the on-time delivery of project milestones, efficient management of project resources, and consistent alignment with strategic business objectives. In Manufacturing workstream, concentrating on:</li><li>Year 2025: Lead SIPAT work stream pre-planning with the support from Siemens BA & Global team. Ensure alignment with global roadmap.</li><li>Achieve comprehensive understanding of global RID, URS, Blueprint & proposed delivery model / BAU model</li><li>Map them with local requirements.</li><li>Based on global deliverables, facilitate program level discussions, work with business, IT, GERE and Siemens stakeholders to incorporate local needs, & convert them into tangible deliverables for Wu Xi program.</li><li>Support other pre-planning activities in Manufacturing workstream.</li></ul><p>Year 2026 & onwards:</p><ul><li>PDM activities: Agree and deliver plans for Manufacturing (PAS-X, Historian, SIPAT) sub-project for Wu Xi Expansion. Collaborate with key groups - User group, IT Program level, internal IT resources, to ensure alignment on project scope, schedule, resource and quality requirements.</li><li>Ensure the project team adheres to all standards including ADF, quality, Compliance: understand Operations IT delivery governance and quality requirements, incorporate related tasks into project plan & RACI.</li><li>Effectively manage Project Risk, Assumptions, Interdependencies, Decisions.</li><li>Ensure effective tracking & closure of Action Item and key decisions.</li><li>Cleare communication / report out & timely escalation to program leadership on key points.</li><li>Support User group on Change Management</li></ul><p> </p><p>Key Responsibilities: </p><ul><li>Strategic Leadership: Lead the planning and execution of the workstreams.</li><li>Scope Definition: Define and refine project scope, goals, and deliverables in close collaboration with the Program IT PMO and Operations business stakeholders.</li><li>Project Planning: Develop comprehensive project plans and associated deliverables in accordance with IT PMO standards.</li><li>Stakeholder Communication: Clearly and proactively communicate project expectations to team members and stakeholders, ensuring transparency and alignment.</li><li>Stakeholder Management: Engage and liaise with key project stakeholders on an ongoing basis to ensure project support and alignment.</li><li>Budget Management: Prepare and submit detailed budget proposals and recommend subsequent budget cycles as necessary to ensure financial alignment and effective resource allocation. * Expectation Management: Manage project expectations effectively with both team members and stakeholders, ensuring a clear understanding of project objectives and deliverables.</li><li>Dependency Management: Identify and manage project dependencies and critical paths to mitigate risks and ensure timely project completion. Timeline Management: Plan and schedule project timelines and milestones using appropriate project management tools to track progress and ensure deadlines are met.</li><li>Progress Tracking: Monitor project milestones and deliverables, ensuring adherence to timelines and quality standards.</li><li>Reporting: Develop and deliver regular progress reports, proposals, requirements documentation, and presentations to keep stakeholders informed.</li><li>Status Analysis: Determine the frequency and content of status reports from the project team, analyze results to identify trends, and troubleshoot any problem areas proactively.</li><li>Change Management: Proactively manage changes in project scope, identify potential risks and challenges, and develop robust contingency plans to address them.</li><li>Success Criteria: Define clear project success criteria and communicate them to all involved parties throughout the project life cycle to ensure a shared understanding of project goals and outcomes.</li></ul></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/V2VuZHkuWmhlbmcuNDMzNzUuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p><strong>Recruiting Ad: Product Manager - Gen AI Digital Products (DHT Team)</strong></p><p>Are you passionate about leading innovative product strategies in the rapidly evolving AI landscape? Join our DHT team as a Product Manager, spearheading Gen AI digital product development across a diverse portfolio, including SciAgent, Minevar (Talk to Data), AI knowledge databases, model deployment & POC validation, and advanced image and video recognition (food, stool, posture, etc.).</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Digital Product Strategy Development:</strong><br /> Develop and execute robust digital product strategies with thorough competitor analysis, industry research, product design, and agile project management.</li><li><strong>Gen AI Product Leadership:</strong><br /> Own the strategy and execution of Gen AI-related products, ensuring seamless integration with business goals and delivering significant value to consumers.</li><li><strong>Product Life Cycle Management:</strong><br /> Lead end-to-end product life cycle-from concept through launch and ongoing optimization-using consumer insights and data analytics to drive innovation.</li><li><strong>Data-Driven Decision-Making:</strong><br /> Utilize product and user data to inform optimizations and discover new opportunities across all Gen AI-related products.</li><li><strong>Network Building & Management:</strong><br /> Forge and manage strong internal and external networks, building impactful partnerships to accelerate product development and deployment.</li><li><strong>Industry Insight:</strong><br /> Stay ahead of industry trends and competitor activities to drive innovation and ensure products remain at the forefront of AI advancement.</li><li><strong>Mentorship & Support:</strong><br /> Mentor Assistant Product Managers, fostering expertise in Gen AI and supporting professional growth.</li><li><strong>Special Projects:</strong><br /> Lead special initiatives for Gen AI, collaborating with cross-functional teams to deliver new features and solutions.</li></ul><p><strong>Ideal Candidate:</strong></p><ul><li>At least 5 years of experience managing digital or innovation products</li><li>Proven experience within digital ecosystems (start-ups, innovation groups, research institutes) and advanced knowledge of IoT and AI technologies</li><li>Strong ability to identify relevant partners and manage collaborations, including legal and financial aspects</li><li>Expert project management skills with knowledge of various methodologies</li><li>Experience collaborating with stakeholders across all organizational levels</li><li>Demonstrated ability to build compelling business cases for investments and resources</li><li>Experience as Product Owner in multiple product areas or domains</li><li>Fluent in English</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/U3RlbGxhLlNoYW8uNDIzNzQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p><strong>We're Hiring: VOCM Project Manager</strong></p><p>Are you passionate about leveraging user insights and social seeding strategies to create impactful campaigns? Do you have experience translating user feedback into actionable product and content strategies while delivering exceptional results? If you have a proven track record in VOCM (Voice of Customer Management) and Social Seeding projects, we'd love to have you on our team as a VOCM Project Manager!</p><p><strong>Key Responsibilities</strong></p><ul><li>Requirement Analysis & Solution Implementation:<br /> Gain deep insights into real user needs (VOCM) and social seeding goals (e.g., social engagement, key opinion leader/key opinion consumer outreach), and translate these into actionable solutions. Independently prepare essential deliverables such as PRDs, communication flowcharts, content prototypes (e.g., social seeding copy templates and UGC guidance), and other key documentation.</li><li>End-to-End Project Management:<br /> Manage the full lifecycle of VOCM or Social Seeding projects (from requirements gathering, strategy formulation, content production, channel distribution, to performance analysis). Coordinate internal and external teams (e.g., business/brand stakeholders, marketing/social media teams, KOLs/KOCs, designers, developers, data analysts, compliance, etc.) to plan and track project progress. Deliver high-quality results on time, meeting user insight or social engagement goals (e.g., exposure, engagement rate, conversion rate).</li><li>Data Monitoring & Performance Optimization:<br /> Monitor key metrics for VOCM (e.g., user feedback response rate, pain point resolution rate, NPS/CSAT) and Social Seeding (e.g., impressions, interaction rate, conversion rate, ROI). Provide weekly and monthly performance reports and optimize content strategies, distribution channels, or touchpoints through data-driven insights.</li><li>Stakeholder Engagement & Prioritization:<br /> Collaborate with user research teams, frontline business departments (e.g., customer service, sales), or brand partners to collect user feedback (e.g., complaints, usage scenario feedback) or social seeding needs (e.g., product launch positioning, target audience preferences). Prioritize requirements using tools such as MoSCoW or KANO, and assess the feasibility of implementing strategic solutions.</li><li>Cross-Team Collaboration & Enablement:<br /> Assist marketing and operations teams in developing and executing Social Seeding strategies (e.g., building KOL/KOC networks, creating content distribution plans). Provide findings from user insights (VOCM) or social seeding training to help frontline teams better address user needs and optimize communication strategies.</li><li>Competitor and Industry Analysis:<br /> Study competitor VOCM systems (e.g., user feedback collection mechanisms, pain point resolution strategies) or Social Seeding tactics (e.g., influencer collaboration models, trending topics and platform trends). Present differentiated analysis reports and suggest innovative approaches tailored to industry trends (e.g., platform-specific content on Xiaohongshu, Douyin, Bilibili, or private domain user operations).</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree or above, with 5+ years of experience in internet product management, user operations, or social marketing project management. Led at least one end-to-end VOCM system setup (e.g., user feedback platforms, NPS projects) or a Social Seeding project (e.g., product seeding campaigns, KOL collaboration plans).</li><li>Proficiency in mainstream product management tools (e.g., Jira, Confluence, TAPD) and project management methodologies, with expertise in user journey mapping, user feedback segmentation models, or social marketing funnel analysis.</li><li>Strong data analysis skills, with hands-on experience using Excel, SQL, Tableau, or similar tools to build dashboards (e.g., user pain point distribution, interaction analysis reports) and independently conduct performance analyses.</li><li>Ability to identify and extract key insights from large volumes of user feedback (VOCM) or social data (e.g., comments, likes) and transform them into actionable strategies (e.g., content/feature optimizations, seeding messaging adjustments).</li><li>Social Content Expertise: Familiarity with social platform rules (e.g., Xiaohongshu content tones, Douyin algorithm logic), experienced in creating platform-friendly seeding strategies (e.g., tiered KOL collaboration, UGC mechanisms), and capable of managing content quality and delivery schedules.</li><li>Excellent cross-functional communication skills, capable of articulating project objectives across diverse teams (user research, content, compliance, marketing) to ensure seamless collaboration and problem-solving.</li><li>Fluent in English, with the ability to communicate and collaborate effectively in an international team.</li><li>Bonus Qualifications: Familiarity with social platform APIs and ad distribution tools (e.g., Xiaohongshu Pugongying, Douyin Xingtu), experience managing KOL/KOC relationships, participation in user growth or private domain seeding projects, or expertise in building VOCM platforms and content operations targeted toward C-end users.</li></ul><p><strong>What We Offer:</strong></p><ul><li>Lead high-impact projects that bridge the gap between user insights and innovative social seeding strategies.</li><li>The opportunity to collaborate with forward-thinking individuals and brands in a fast-paced, creative environment.</li><li>Competitive compensation and benefits package tailored to your experience and impact.</li><li>Opportunities for professional growth and skill-building in the evolving fields of VOCM and social marketing.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. 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