<p>We are currently looking for a Senior Manager to lead the implementation of the China Third Party Intermediary (TPI) Due Diligence project. This position will be responsible for managing daily project operations, engaging cross-functional stakeholders, and ensuring the project is delivered on schedule and in full compliance with applicable standards.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of the China TPI Due Diligence implementation, overseeing project planning, timelines, risk assessment, and deliverables.</li><li>Collaborate closely with teams across China's business, Legal, IT, as well as regional and global groups.</li><li>Monitor project progress, identify and address risks/issues, and proactively resolve challenges to maintain momentum.</li><li>Prepare comprehensive project reports and presentations for senior-level stakeholders.</li><li>Support the integration of medical industry compliance and TPI Due Diligence requirements throughout project execution.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Minimum of 8 years' experience in project or program management, ideally within healthcare, medical devices, or pharmaceutical sectors.</li><li>Strong knowledge of medical industry compliance, with a preference for candidates experienced in TPI Due Diligence or third-party risk management.</li><li>Demonstrated ability to successfully manage complex, cross-functional projects in a matrix environment.</li><li>Proficiency in both English and Chinese, with clear and logical communication skills (written and verbal).</li><li>A proactive, detail-oriented approach, comfortable taking ownership and driving initiatives to completion.</li></ul><p> </p><p><strong>What We're Seeking</strong> We need an experienced project leader who brings structure, compliance expertise, and strong execution skills; someone who can effectively engage with business, compliance, and technical teams to deliver results.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Y2hyaXN0ZWxsZS5mdW5nLjYzMzc1LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Recruiting Ad: QA Manager (IT Quality Assurance)</strong></p><p>Are you a seasoned QA leader passionate about establishing world-class quality systems for IT products and projects? Join our team as a QA Manager and drive the full lifecycle of IT quality assurance to ensure our software, systems, and platforms meet the highest standards of excellence and reliability.</p><p><strong>Key Responsibilities:</strong></p><p>IT QA System Development & Optimization</p><ul><li>Build, enhance, and maintain the IT QA quality assurance framework, including standards, SOPs, and quality assessment metrics, tailored to software development, system integration, and platform operations.</li><li>Lead the alignment of quality systems with industry regulations (e.g., ISO9001, CMMI), compliance standards, and client expectations through continuous review, audit, and refinement.</li></ul><p>IT Quality Project Management</p><ul><li>Lead cross-functional quality improvement projects across IT development, testing, and go-live, overseeing end-to-end project lifecycle from planning and execution to monitoring and review.</li><li>Develop and manage project plans, allocate resources (across QA, development, testing, and operations), define milestones, identify and mitigate risks, and ensure timely, high-quality project delivery.</li><li>Champion root cause analysis and closed-loop corrective actions for major defects and compliance risks, using structured methods such as 8D and 5 Whys, reducing recurrence rates.</li></ul><p>End-to-End IT Quality Control</p><ul><li>Manage and control IT product quality through all major phases: requirements review, development, test execution, deployment, and production operations.</li><li>Design and implement inspection, sampling, and quality monitoring processes, ensuring adherence to standards at each stage.</li><li>Analyze quality dlegata (defect rates, closure rates, coverage ratios, failure rates, customer complaints) to produce regular IT quality reports and identify improvement areas.</li><li>Oversee compliance with industry standards for data security and privacy, supporting regular compliance checks and remediation activities.</li></ul><p>Team Management & Cross-Department Collaboration</p><ul><li>Lead and grow the IT QA team, including recruitment, training, performance management, and upskilling in QA tools and methodologies.</li><li>Work closely with R&D, testing, product, operations, and business units to align on quality requirements, resolve cross-functional issues, and drive process improvements for efficient and effective quality management.</li><li>Liaise with external bodies (auditors, industry associations, global clients) in English to discuss IT quality processes, compliance, and audit requirements, securing buy-in for external quality mandates.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree in Computer Science, Information Management, or related field.</li><li>5+ years of IT QA experience, with at least 3 years in IT QA management, including hands-on IT quality project management (such as development quality, test optimization, compliance projects).</li><li>Proven track record of leading IT quality improvement and cross-department projects; deep knowledge of the full lifecycle of IT product development, testing, and deployment.</li><li>Familiar with key quality controls for the IT industry, related regulations, and standards (ISO9001, CMMI, data security compliance). QA experience in software, system integration, internet, or enterprise IT is preferred.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/c2kuc2hlbi4zOTI4Mi4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><span style="text-decoration: underline;"><strong>ABOUT US:</strong></span></p><p>Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.</p><p> </p><p><strong><span style="text-decoration: underline;">JOB BRIEF:</span></strong></p><p>We are actively seeking an open-minded, driven and experienced Practice Manager to join this high growth Finance and Accounting team. You will be based in our Shanghai office and will have the opportunity to make your mark across the Finance practice area.</p><p> </p><p><strong><span style="text-decoration: underline;">ABOUT YOU:</span></strong></p><p>You are ready for your next challenge. You are an inclusive, strong communicator. You are a leader who takes great pride in their own billings, by setting an example, but also you value your team and make it a priority to see them grow and succeed. Ideally, you would have managed a medium-sized team (3+ people at a minimum) in the past. Prior experience will include the ability to demonstrate recruiting excellence via upper quartile performance, experience in building a team, and a record of assisting others to achieve results they would not ordinarily do so on their own. You should have a passion for what you do and build on it with drive and tenacity. You have an ethical mindset, demonstrable through your career to date. You are a critical thinker who can make quick agile decisions with a determination to find the best outcome for all. You want to continue taking ownership of your career and we will support you every step of the way in return.</p><p> </p><p><span style="text-decoration: underline;">Responsibilities:</span></p><ul><li>Management of your team</li><li>Hiring, on-boarding and the retention of staff.</li><li>Retention and new business development whilst leveraging and cross-selling opportunities across the wider business.</li><li>Existing client development and client recapture.</li><li>A key focus on driving permanent placements.</li><li>Conducting all stages of a recruitment solution for your customers.</li><li>Understanding and analysing the market and sharing trends with your customers.</li><li>Referencing and representation in the marketplace.</li><li>Building and maintaining a robust and appealing online brand presence, in line with Robert Half's social media strategy and cultural growth objectives, to network, build relationships and generate placement and sales opportunities.</li><li>Creating targeted customer e-mailshots.</li><li>Using the Salesforce Planner to establish robust call planning schedules to customers.</li><li>Attending or hosting in-person/virtual client and candidate events to generate new business opportunities and promoting networking and relationship building.</li></ul><p> </p><p><span style="text-decoration: underline;">Qualifications:</span></p><ul><li>10+ years' working experience, including 5+ years in the recruitment/business development field with a concentration of at least 2-year as a people manager in proven solution-oriented, consultative-driven business development.</li><li>Demonstrated success in business generation, leading and driving business development across a range of client companies ranging from SME to large enterprises/MNC's.</li><li>Demonstrated ability to sequentially grow business and achieve gross profit budgets in a commercial manner, across the team and within own desk.</li><li>A successful track record of aligning the RH permanent or contract talent solutions with other divisions to actively cross-sell the business.</li><li>Demonstrated ability to build profile and market awareness of RH permanent or contract talent solutions through effective Account/Client/Candidate management programs.</li><li>Experience of participating in the management team objectives and initiatives.</li><li>Native speaker of Mandarin and fluent in both written and spoken English.</li><li>An eye for strengthening existing processes to foster an inclusive sales culture.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">OFFICE LOCATION: </span></strong></p><p>Shanghai Xuhui CBD</p><p>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.</p><img src="https://counter.adcourier.com/U29uamEuWXVhbi4yMjUxNC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p><strong>Recruiting Ad: Project Manager- IT </strong></p><p>Are you ready to drive technology projects that shape the future of business? Join our team as an IT Project Manager and play a key role in delivering innovative solutions on time and within budget.</p><p> </p><p>As an IT Project Manager, you'll oversee project progress, allocate tasks, and ensure adherence to schedules, budgets, and quality requirements. You'll collaborate with stakeholders across departments, manage risk, and help teams achieve their goals efficiently (Source: RH Acronym Guide.docx).</p><p> </p><p>Requirements:</p><ul><li>Proven experience in IT project management</li><li>Strong organizational, leadership, and communication skills</li><li>Ability to manage budgets and project timelines</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/c2kuc2hlbi4xNjQ0NS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>Recruiting Ad: Digital Delivery Manager </strong></p><p>Are you ready to drive the digital transformation of leading commerce platforms in China? We are seeking a Digital Delivery Manager who excels at technical leadership and project execution to spearhead the implementation and optimization of key digital systems, including CRM, DTC (Mini Program), and marketplace integrations (Tmall, JD, Douyin).</p><p> </p><p><strong>Summary of Responsibilities:</strong></p><ul><li>Oversee technical delivery of digital commerce platforms with focus on CRM, Mini Program features, and marketplace integrations (product, stock, orders, logistics).</li><li>Lead solution design and framework discussions with HQ teams and external vendors, ensuring scalable and robust architecture.</li><li>Guide and supervise vendor development teams throughout all project phases, offering technical direction and driving continuous quality improvement.</li><li>Act as the go-to liaison among China business teams, local partners, and global technology stakeholders to align needs and technical solutions.</li><li>Conduct technical reviews of deliverables such as API designs, data models, and systems architecture to identify and mitigate potential risks.</li><li>Proactively propose and implement optimizations, performance enhancements, and innovative technical solutions for superior user experience and platform stability.</li><li>Manage project timelines, dependencies, and risks, while providing clear status updates to all stakeholders.</li><li>Research and pilot emerging technologies, collaborating with vendors and HQ to deliver new value-adding use cases.</li></ul><p><strong>Key Qualifications:</strong></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.</li><li>5+ years of technical project delivery, solution architecture, or technical lead experience in e-commerce or digital consumer platforms.</li><li>Strong hands-on technical ability, including system integration, API, data flow, and microservices design.</li><li>Deep exposure to China's digital landscape for DTC platforms (e.g., MiniPrograms), CRM, and major marketplace integration (Tmall, JD, Douyin).</li><li>Proven experience leading external partners or vendors, with a focus on enforcing best technical practices and quality standards.</li><li>Exceptional communication and stakeholder management skills in both Mandarin and English.</li><li>Proactive, results-driven, and able to thrive in dynamic, collaborative teams.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/c2kuc2hlbi4wMDg5MS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>Recruiting Ad: AI - Project Manager</strong></p><p>Are you passionate about the intersection of artificial intelligence and project leadership? Our company is searching for an AI Project Manager to guide transformative technology initiatives from conception to successful implementation.</p><p>Key Responsibilities:</p><ul><li>Lead the planning, execution, and delivery of AI projects, ensuring goals, timelines, and budgets are met.</li><li>Coordinate between cross-functional teams including engineers, data scientists, and business stakeholders.</li><li>Translate business requirements into actionable project plans that drive strategic value.</li><li>Monitor project progress, identify potential risks, and implement solutions to keep projects on course.</li><li>Stay current with AI trends and recommend innovative solutions and best practices.</li></ul><p>Qualifications:</p><ul><li>Proven experience managing complex, multidisciplinary technology projects, ideally with an AI component.</li><li>Strong communication and leadership skills.</li><li>Ability to solve problems creatively and facilitate teamwork in a fast-paced environment.</li><li>Bachelor's degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/U3RlbGxhLlNoYW8uODc2MjYuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p><strong>About the Role</strong> We are seeking a strategic and results-driven <strong>Supply Planning Manager</strong> to lead supply chain planning initiatives. This role is responsible for ensuring product availability, optimizing inventory, and aligning supply with business demand forecasts.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute supply planning strategies to ensure product availability and minimize stock-outs.</li><li>Collaborate with suppliers to manage lead times, production schedules, and delivery commitments.</li><li>Monitor inventory levels and optimize replenishment cycles to balance cost and service.</li><li>Partner with cross-functional teams (procurement, logistics, sales, marketing) to align supply with demand forecasts.</li><li>Identify risks in the supply chain and implement effective mitigation plans.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Business, or related field; advanced degree preferred.</li><li>Proven experience in supply planning, inventory management, or related supply chain functions.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent communication and collaboration abilities across diverse teams.</li><li>Proficiency in supply chain planning tools and ERP systems.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/ZGFud3UuODI0MTQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p>We are seeking an experienced Operations Manager to lead end-to-end store excellence across key high-traffic transit zones in Shanghai. You will ensure world-class guest experience, strict operational compliance, and superior commercial performance. This role involves orchestrating daily operations, workforce planning, SOP governance, loss prevention, and service recovery while partnering with cross-functional teams including IT, Finance, HR, and Trade Marketing.</p><table><tbody><tr><td><p>Key Responsibilities</p><p>1. Operations Excellence and Store Readiness</p><ul><li>Own daily store readiness protocols including opening/closing procedures, cash integrity, floor recovery, cleanliness, safety checks, and compliance with restricted area regulations.</li><li>Standardize and enforce Standard Operating Procedures (SOPs) regarding service delivery, cash handling, inventory movements, age-restricted sales, and passenger flow management.</li><li>Coordinate with Terminal Managers and Store Supervisors to align staffing levels, task allocation, and peak-hour coverage strategies.</li></ul><p>2. Commercial Drive and Customer Experience</p><ul><li>Partner with Trade Marketing and Category teams to execute promotions, visual merchandising, and planograms; ensure accuracy in pricing and promotional activities.</li><li>Lead service recovery protocols; oversee queue management and peak operational plans to maintain high Customer Satisfaction (CSAT) and Net Promoter Scores (NPS).</li><li>Drive cross-selling, conversion rates, and basket size metrics through effective coaching, daily team huddles, and KPI dashboard analysis.</li></ul><p>3. People Leadership and Workforce Planning</p><ul><li>Lead and develop a diverse team including Guest Experience Managers, Operations Support Assistants, Operations Analysts, and Runners; establish clear goals and regular feedback rhythms.</li><li>Oversee rostering, overtime control, and skills coverage across multiple terminals; ensure completion of onboarding and recurrent training programs.</li><li>Embed a culture of safety, integrity, inclusion, and continuous improvement within the team.</li></ul><p>4. Inventory and Loss Prevention Coordination</p><ul><li>Coordinate with Customer Relations and Loss Prevention controllers to ensure the integrity of bonded stock, manage transfers, and control shrinkage.</li><li>Ensure stock accuracy through cycle counts, discrepancy resolution, and management of damages/returns; adhere to timely Work Orders in collaboration with Planning and Supply Chain.</li><li>Support internal and external audits (cash, inventory, compliance) and close findings with robust action plans.</li></ul><p>5. Maintenance and Store Support</p><ul><li>Align with the Store Maintenance Manager on reactive and preventive maintenance schedules to minimize downtime and impact on guest experience.</li><li>Manage store support logistics with Runners, including stock staging, backroom housekeeping, waste management, and ticketing/labeling.</li></ul><p>6. Data, Reporting, and Continuous Improvement</p><ul><li>Own daily and weekly operational dashboards tracking sales, conversion, CSAT, shrink, compliance, and labor productivity.</li><li>Lead root cause analysis on variances, incidents, and service gaps; implement targeted Kaizen actions for improvement.</li><li>Prepare comprehensive performance updates for the Operations GM, highlighting risks, mitigation strategies, and long-term improvement roadmaps.</li></ul><p>7. Cross-Functional Collaboration</p><ul><li>Collaborate with IT on POS uptime, incident response, and device readiness; work with Finance on cash variance analysis and operational cost control.</li><li>Coordinate with HR on recruitment, scheduling, disciplinary actions, and employee recognition programs.</li><li>Partner with Ecommerce and Loyalty teams on click-and-collect services, omnichannel pickups, and in-store engagement initiatives.</li></ul><p>Qualifications and Experience</p><ul><li>Bachelor's degree in Business, Operations, Retail Management, Hospitality, or a related field.</li><li>7 to 10 years of experience in multi-site retail or high-volume transit retail operations, including at least 3 years in a supervisory or managerial role.</li><li>Proven track record of delivering service KPIs, maintaining operational compliance, and driving commercial growth in high-traffic environments.</li><li>Experience working with airport authorities and adhering to restricted area operational rules is highly advantageous.</li></ul><p>Skills and Competencies</p><ul><li>Strong leadership, coaching, and stakeholder management skills.</li><li>Excellent operational discipline with acute attention to detail; adept at SOP deployment and audit readiness.</li><li>Data-driven decision-making capabilities with proficiency in Excel and BI dashboards; comfortable with POS and various retail systems.</li><li>Ability to remain calm under pressure; effective at service recovery and issue escalation.</li><li>Fluent in both English and Mandarin (written and spoken).</li></ul><p>Preferred Certifications</p><ul><li>Fundamentals in Lean/Kaizen methodologies.</li><li>First Aid and Fire Warden certifications.</li><li>Basic familiarity with IT and POS systems</li></ul></td></tr></tbody></table><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/QnJpYW4uWmhhbmcuODQyMjguMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p><strong>Recruiting Ad: Project Manager-app payment </strong></p><p>Are you ready to lead innovative payment solution projects in the fast-paced world of mobile applications? Our team is seeking a skilled Project Manager with proven expertise in app-based payment systems to take ownership of end-to-end project delivery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the planning, execution, and implementation of payment features for mobile and web apps.</li><li>Collaborate with cross-functional teams including developers, UX/UI designers, and product owners.</li><li>Manage timelines, budgets, and project scope to ensure high-quality, on-time delivery.</li><li>Identify and resolve risks or challenges related to compliance, security, and integration.</li><li>Liaise with internal and external stakeholders to understand business needs and translate them into effective payment solutions.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience leading projects focused on app or digital payment integration.</li><li>Strong knowledge of payment technologies, compliance standards, and secure transaction flows.</li><li>Exceptional organizational, communication, and stakeholder management skills.</li><li>Experience with Agile methodologies is preferred.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/U3RlbGxhLlNoYW8uNTk4NzEuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="459"><p>We are seeking a results-driven Sales Director to lead our commercial team and drive sustainable revenue growth. The primary focus of this role is to expand <strong>CIF (non-FOB) business</strong>, optimize customer and trade lane portfolios, and enhance overall sales performance. The ideal candidate will have experience in multinational freight forwarding or global logistics companies, with demonstrated ability to communicate and collaborate effectively across cultures and regions.</p><p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><p><strong>Sales Strategy & Performance Management</strong></p><ul><li>Develop and execute annual and quarterly sales plans, allocating targets to ensure KPIs-including revenue, profit, and volume-are achieved</li><li>Analyze market trends, rate fluctuations, and competitor activity; adjust sales direction and resource allocation accordingly</li><li>Build and continuously improve sales management systems, including customer segmentation, pricing strategies, pipeline management, and performance evaluation to enhance overall sales efficiency</li></ul><p><strong>CIF (Non-FOB) Business Development</strong></p><ul><li>Design and implement a dedicated strategy to grow <strong>CIF (non-FOB) business</strong>, increasing its share of total revenue</li><li>Lead efforts to acquire direct shippers, mid-sized traders, and emerging e-commerce sellers, establishing end-to-end service capability covering quotation, booking, and overseas arrangements</li><li>Leverage internal rate procurement and overseas agent networks to develop competitive CIF products in key markets</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Recruit, train, and mentor the sales team (including regional sales, key account managers, and trade lane specialists); conduct performance reviews</li><li>Build a talent pipeline by developing high-potential team members with strong CIF development skills, product knowledge, and negotiation capabilities</li><li>Foster a results-driven, customer-centric team culture that encourages collaboration and accountability</li></ul><p><strong>Cross-Functional & External Communication</strong></p><ul><li>Maintain effective communication with overseas agents, shipping lines, regional headquarters, and global counterparts to support international business alignment and resource integration</li><li>Collaborate with pricing, customer service, and operations teams to optimize the end-to-end customer experience, particularly for CIF shipments</li><li>Represent the company at industry events, overseas agent meetings, and client visits to strengthen brand presence</li></ul><p><span style="text-decoration: underline;"><strong>Qualifications</strong></span></p><p><strong>Experience & Education</strong></p><ul><li>Bachelor's degree or above, preferably in International Trade, Logistics, Business Administration, English, or related fields</li><li>Minimum 8 years of sales experience in international freight forwarding, with at least 3 years in a sales management role</li><li>Experience in multinational freight forwarding or large global logistics companies is considered a strong asset</li><li>Demonstrated experience in CIF (non-FOB) business development, with solid knowledge of major trade lanes such as Trans-Pacific, Asia-Europe, etc.</li></ul><p><strong>Professional Competencies</strong></p><ul><li>In-depth understanding of freight forwarding operations; strong grasp of the business model differences, profit structure, and risk control aspects between CIF and FOB</li><li>Strong analytical, negotiation, and key account development skills</li><li>Familiarity with building sales management systems and data-driven decision-making</li></ul><p><strong>Communication & Language</strong></p><ul><li>Proficiency in English as a working language, with excellent verbal and written communication skills to independently conduct negotiations and daily coordination with overseas agents, headquarters, and global clients</li><li>Cross-cultural communication skills and ability to work effectively in an international business environment</li></ul><p><strong>Core Attributes</strong></p><ul><li>Results-oriented with strong sense of ownership and ability to perform under pressure</li><li>Strategic thinker with ability to translate business goals into actionable team plans</li><li>Proven leadership skills with capacity to inspire and empower team members</li></ul><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/YmVsbGEud2VpLjMzOTA4LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>About the Role</strong> We are seeking an experienced and detail-oriented <strong>Finance Manager</strong> to oversee the company's financial operations and ensure compliance with accounting standards and regulations. This role is critical in supporting business decisions through accurate financial reporting and analysis.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily accounting operations, including bookkeeping, payments, receivables, and financial reporting.</li><li>Manage cash flow, tax compliance, bank transactions, and monthly/yearly closing processes.</li><li>Prepare financial statements, budgets, forecasts, and financial analysis to support strategic decision-making.</li><li>Maintain internal controls, review expenses, manage payroll, and coordinate with auditors and tax authorities.</li><li>Provide financial data to support business operations, ensure compliance, and maintain complete financial records.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent certification preferred.</li><li>Proven experience in financial management, accounting, and reporting.</li><li>Strong knowledge of tax regulations, compliance, and internal controls.</li><li>Excellent analytical, organizational, and communication skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Q2hhcmxlbmUuMTgwNTguMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
<p><strong>Recruiting Ad: PMO </strong></p><p>Project Management Office (PMO) & Project Portfolio Management Specialist</p><p>Are you an expert in project portfolio management, passionate about driving portfolio value and process excellence within IT? Our team is seeking an experienced PMO professional to help build, optimize, and support the project delivery environment for a large enterprise.</p><p>Key Responsibilities:</p><p>Project Portfolio Management:</p><ul><li>Assist in developing and maintaining the IT project portfolio framework, covering project prioritization, resource coordination, and strategic investment analysis.</li><li>Monitor the overall health, resource allocation, and alignment of the project portfolio, generating decision-support reports for senior leadership.</li><li>Identify and mitigate interdependencies and risks across projects to maximize portfolio value.</li></ul><p>Project Health Monitoring & Reporting:</p><ul><li>Design and implement comprehensive metrics systems spanning project scope, schedule, cost, quality, and risk throughout the SDLC.</li><li>Continuously collect and analyze project KPIs, highlighting deviations and issues.</li><li>Produce detailed project status reports and executive dashboards.</li></ul><p>Project Management Tools Delivery & Support:</p><ul><li>Oversee implementation, adoption, and optimization of tools such as Jira, Confluence, MS Project, or PingCode.</li><li>Deliver user training, best practice advice, and technical support for project teams.</li><li>Ensure accurate, consistent, and actionable data within project management systems.</li></ul><p>Process Improvement & Optimization:</p><ul><li>Lead end-to-end refinement of IT project processes, supporting all phases from initiation through closure.</li><li>Develop and maintain project management standards, templates, and best practice frameworks.</li><li>Drive initiatives to enhance project delivery efficiency and quality.</li></ul><p>PMO Operations:</p><ul><li>Coordinate project management events, from kick-offs to gate review meetings.</li><li>Manage the project documentation repository to ensure compliance and completeness.</li><li>Foster a vibrant project manager community by hosting knowledge-sharing and training sessions.</li></ul><p>PMO Asset & Data Migration Support:</p><ul><li>Plan and execute migrations of project management data, ensuring data integrity and accuracy.</li><li>Support seamless transitions of projects into maintenance and operations through process support and knowledge transfer.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree or higher in Computer Science, Information Management, Engineering, or a related field.</li><li>At least 8 years of IT project management or PMO experience, ideally in complex or large-scale environments.</li><li>Relevant certifications (PMP, SAFe, CSP, ITIL) preferred.</li><li>Deep knowledge of project portfolio management, selection, prioritization, and resource balancing.</li><li>Strong data analysis and reporting skills, with experience building KPI tracking systems.</li><li>Hands-on expertise with 1+ mainstream project management tool (e.g., Jira, ServiceNow, Microsoft PPM, PingCode/Worktile) across full implementation lifecycle.</li><li>Demonstrated process improvement and optimization successes within IT project management environments.</li><li>Practical experience with project data migration, including cleansing, mapping, and validation.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/c2kuc2hlbi4wNzY0Ni4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>About the Role</strong> We are seeking a skilled <strong>Supply Chain Specialist</strong> to join our team on a project running through the end of 2026. This role will focus on managing import/export logistics, supporting supply planning, and ensuring smooth operations across the supply chain.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee import and export activities, ensuring compliance with logistics requirements.</li><li>Collaborate with suppliers and logistics partners to manage lead times, production schedules, and delivery commitments.</li><li>Support supply planning activities to ensure product availability and minimize stock-outs.</li><li>Monitor inventory levels and optimize replenishment cycles to balance cost and service.</li><li>Partner with cross-functional teams (procurement, logistics, sales, marketing) to align supply with demand forecasts.</li><li>Identify risks in the supply chain and implement mitigation plans.</li></ul><p><strong>Requirements</strong></p><ul><li>Proven experience in import/export and logistics; supply planning experience is a plus.</li><li>Background in FMCG or pharmaceutical industry preferred.</li><li>Strong English skills in reading and writing; speaking ability is an advantage.</li><li>Ability to work independently and report directly to the Manager.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/ZGFud3UuNzQwODQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
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