<p><strong>Recruiting Ad: QA Manager (IT Quality Assurance)</strong></p><p>Are you a seasoned QA leader passionate about establishing world-class quality systems for IT products and projects? Join our team as a QA Manager and drive the full lifecycle of IT quality assurance to ensure our software, systems, and platforms meet the highest standards of excellence and reliability.</p><p><strong>Key Responsibilities:</strong></p><p>IT QA System Development & Optimization</p><ul><li>Build, enhance, and maintain the IT QA quality assurance framework, including standards, SOPs, and quality assessment metrics, tailored to software development, system integration, and platform operations.</li><li>Lead the alignment of quality systems with industry regulations (e.g., ISO9001, CMMI), compliance standards, and client expectations through continuous review, audit, and refinement.</li></ul><p>IT Quality Project Management</p><ul><li>Lead cross-functional quality improvement projects across IT development, testing, and go-live, overseeing end-to-end project lifecycle from planning and execution to monitoring and review.</li><li>Develop and manage project plans, allocate resources (across QA, development, testing, and operations), define milestones, identify and mitigate risks, and ensure timely, high-quality project delivery.</li><li>Champion root cause analysis and closed-loop corrective actions for major defects and compliance risks, using structured methods such as 8D and 5 Whys, reducing recurrence rates.</li></ul><p>End-to-End IT Quality Control</p><ul><li>Manage and control IT product quality through all major phases: requirements review, development, test execution, deployment, and production operations.</li><li>Design and implement inspection, sampling, and quality monitoring processes, ensuring adherence to standards at each stage.</li><li>Analyze quality dlegata (defect rates, closure rates, coverage ratios, failure rates, customer complaints) to produce regular IT quality reports and identify improvement areas.</li><li>Oversee compliance with industry standards for data security and privacy, supporting regular compliance checks and remediation activities.</li></ul><p>Team Management & Cross-Department Collaboration</p><ul><li>Lead and grow the IT QA team, including recruitment, training, performance management, and upskilling in QA tools and methodologies.</li><li>Work closely with R&D, testing, product, operations, and business units to align on quality requirements, resolve cross-functional issues, and drive process improvements for efficient and effective quality management.</li><li>Liaise with external bodies (auditors, industry associations, global clients) in English to discuss IT quality processes, compliance, and audit requirements, securing buy-in for external quality mandates.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree in Computer Science, Information Management, or related field.</li><li>5+ years of IT QA experience, with at least 3 years in IT QA management, including hands-on IT quality project management (such as development quality, test optimization, compliance projects).</li><li>Proven track record of leading IT quality improvement and cross-department projects; deep knowledge of the full lifecycle of IT product development, testing, and deployment.</li><li>Familiar with key quality controls for the IT industry, related regulations, and standards (ISO9001, CMMI, data security compliance). QA experience in software, system integration, internet, or enterprise IT is preferred.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|
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