6 results for Commercial Head jobs
Finance Head - APAC
- Beijing,
- remote
- Permanent
-
30000 - 50000 CNY / Monthly
- <p><strong>Job Responsibly/Description:</strong></p><ul><li>We are looking for a hands-on Finance Head to own US GAAP reporting, internal controls, and tax/compliance oversight for a multi-entity, publicly listed technology group spanning China (Beijing, Wuhan) and the Philippines. This is an in-house role - not an audit/advisory position - requiring someone comfortable both reviewing/approving work and rolling up sleeves on daily operations, while managing a small team.</li></ul><p> </p><p><strong>Key Responsibilities</strong></p><p>Financial Reporting & Close</p><ul><li>Own US GAAP reporting and month-end close (review and approve; data entry handled by team members and/or automated systems)</li><li>Review and final sign-off on financial statements across entities</li><li>Manage day-to-day financial review and operational finance processes</li></ul><p>Controls & Audit</p><ul><li>Oversee SOX / internal controls compliance</li><li>Act as single point of contact for external auditors across all entities</li><li>Ensure internal audit readiness and remediation of findings</li></ul><p>Management Reporting & Planning</p><ul><li>Lead budgeting, forecasting, and financial planning</li><li>Provide management reporting and financial analysis to leadership</li></ul><p>Tax & Transfer Pricing</p><ul><li>Oversee company tax compliance and filings (reviewing Tax Specialist's work)</li><li>Provide tax and transfer-pricing oversight at a strategic/review level</li></ul><p>Approvals</p><ul><li>Hold final payment and payroll approval authority</li></ul><p>Team & Regional Oversight</p><ul><li>Manage a team of 2 (bookkeeping/payments + tax), total team of 3 including self</li><li>Provide regulatory/compliance oversight for Beijing, Wuhan, and Philippines offices (~100 headcount each)</li></ul><p>Systems</p><ul><li>Support AI/systems strategy for finance function efficiency</li></ul><p><strong> </strong></p><p><strong>Requirements</strong></p><p>Must-have</p><ul><li>Fluent English (required for US GAAP reporting and communication with global stakeholders)</li><li>Strong technical US GAAP knowledge</li><li>Experience with listed/public company financial statements and disclosures</li><li>SOX / internal controls / internal audit compliance experience</li><li>In-house finance experience (not purely audit-firm background)</li><li>People management experience - able to lead and develop a small team</li><li>Good interpersonal skills; collaborative, coachable, willing to learn</li></ul><p> </p><p>Preferred</p><ul><li>Technology / SaaS industry background, ideally at a listed company</li><li>Big 4 background is a plus</li><li>Experience with multi-country/cross-border finance operations (China, Philippines, or broader APAC)</li><li>Exposure to tax and transfer-pricing matters.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c3RlcGhhbmllLmZlbmcuMDU5MjcuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
- 2026-07-27T06:30:31Z
Senior Legal Counsel
- Shanghai,
- remote
- Permanent
-
600000 - 800000 CNY / Yearly
- <p><span style="text-decoration: underline;"><strong>About the Company</strong></span></p><p>Our client is a <strong>global smart manufacturing and automation solutions provider</strong> with over 3,000 employees worldwide and operations across China, Germany, the US, Mexico, and 10+ other countries. The company delivers turnkey automation production lines and intelligent manufacturing solutions to premium automotive clients including Mercedes‑Benz, BMW, and Volkswagen.</p><p>The company is currently in its pre‑IPO stage, with its legal function playing a critical role in supporting global expansion, cross‑border transactions, and corporate governance.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p>This is a <strong>#2 legal position</strong>, reporting directly to the Head of Legal. You will be responsible for managing a wide range of legal matters across China and international markets, with a strong emphasis on dispute resolution, commercial contracts, and cross‑border compliance.</p><p>This is not a pure back‑office legal role. You will work closely with business teams, external counsel, and overseas subsidiaries, and will be expected to operate with a high degree of independence.</p><p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><ol><li><strong>Litigation & Dispute Resolution</strong></li><ul><li>Handle litigation, arbitration, and pre‑dispute negotiations across various jurisdictions, with a focus on commercial contract disputes, supply chain conflicts, employment matters, and intellectual property claims.</li><li>Manage external counsel and develop case strategies to protect the company's interests.</li></ul><li><strong>Commercial Contracts & Supply Chain Support</strong></li><ul><li>Draft, review, and negotiate a wide range of commercial agreements, including procurement, supply, OEM, distribution, licensing, and service contracts.</li><li>Support cross‑border transactions and international project execution.</li></ul><li><strong>Compliance & Risk Management</strong></li><ul><li>Advise on export controls, sanctions, anti‑corruption, and data privacy matters in key markets including China, Europe, and the US.</li><li>Support the development of internal compliance policies and training programs.</li></ul><li><strong>Corporate & Transactional Support</strong></li><ul><li>Assist with M&A, joint ventures, and other strategic transactions.</li><li>Support the company's pre‑IPO legal readiness and corporate governance initiatives.</li></ul><li><strong>Cross‑functional Collaboration</strong></li><ul><li>Partner with internal stakeholders across supply chain, R&D, HR, and sales teams to provide pragmatic, business‑oriented legal solutions.</li></ul></ol><p><span style="text-decoration: underline;"><strong>What We Look For</strong></span></p><ul><li><strong>Law firm experience is a must</strong> - 5+ years of post‑qualification experience at a reputable PRC or international law firm, with a strong focus on litigation and/or commercial dispute resolution.</li><li><strong>In‑house experience is a plus</strong> - candidates with prior in‑house experience in manufacturing, industrial, or energy sectors will be viewed favorably.</li><li><strong>Litigation capability</strong> - proven experience handling court hearings, arbitrations, and complex disputes independently.</li><li><strong>Language</strong> - fluent in English (drafting, negotiation, and cross‑border communication); Mandarin native.</li><li><strong>Location</strong> - based in Shanghai, willing to travel occasionally for business needs.</li><li><strong>Mindset</strong> - pragmatic, hands‑on, commercial, and comfortable working in a fast‑paced, matrix environment.</li></ul><p><span style="text-decoration: underline;"><strong>What We Offer</strong></span></p><ul><li>Competitive base salary: <strong>RMB 600,000 </strong><strong>- 800,000 per year</strong> (plus performance bonus).</li><li>Exposure to global legal matters and cross‑border transactions.</li><li>Direct access to senior leadership and business decision‑makers.</li><li>Opportunity to grow into a broader leadership role as the company scales.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/d2lsbC5xaWFuLjM0ODAzLjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
- 2026-07-03T06:40:57Z
Practice Manager, Finance and Accounting
- Shanghai,
- remote
- Permanent
-
0 - 1 CNY / Yearly
- <p><span style="text-decoration: underline;"><strong>ABOUT US:</strong></span></p><p>Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.</p><p> </p><p><strong><span style="text-decoration: underline;">JOB BRIEF:</span></strong></p><p>We are actively seeking an open-minded, driven and experienced Practice Manager to join this high growth Finance and Accounting team. You will be based in our Shanghai office and will have the opportunity to make your mark across the Finance practice area.</p><p> </p><p><strong><span style="text-decoration: underline;">ABOUT YOU:</span></strong></p><p>You are ready for your next challenge. You are an inclusive, strong communicator. You are a leader who takes great pride in their own billings, by setting an example, but also you value your team and make it a priority to see them grow and succeed. Ideally, you would have managed a medium-sized team (3+ people at a minimum) in the past. Prior experience will include the ability to demonstrate recruiting excellence via upper quartile performance, experience in building a team, and a record of assisting others to achieve results they would not ordinarily do so on their own. You should have a passion for what you do and build on it with drive and tenacity. You have an ethical mindset, demonstrable through your career to date. You are a critical thinker who can make quick agile decisions with a determination to find the best outcome for all. You want to continue taking ownership of your career and we will support you every step of the way in return.</p><p> </p><p><span style="text-decoration: underline;">Responsibilities:</span></p><ul><li>Management of your team</li><li>Hiring, on-boarding and the retention of staff.</li><li>Retention and new business development whilst leveraging and cross-selling opportunities across the wider business.</li><li>Existing client development and client recapture.</li><li>A key focus on driving permanent placements.</li><li>Conducting all stages of a recruitment solution for your customers.</li><li>Understanding and analysing the market and sharing trends with your customers.</li><li>Referencing and representation in the marketplace.</li><li>Building and maintaining a robust and appealing online brand presence, in line with Robert Half's social media strategy and cultural growth objectives, to network, build relationships and generate placement and sales opportunities.</li><li>Creating targeted customer e-mailshots.</li><li>Using the Salesforce Planner to establish robust call planning schedules to customers.</li><li>Attending or hosting in-person/virtual client and candidate events to generate new business opportunities and promoting networking and relationship building.</li></ul><p> </p><p><span style="text-decoration: underline;">Qualifications:</span></p><ul><li>10+ years' working experience, including 5+ years in the recruitment/business development field with a concentration of at least 2-year as a people manager in proven solution-oriented, consultative-driven business development.</li><li>Demonstrated success in business generation, leading and driving business development across a range of client companies ranging from SME to large enterprises/MNC's.</li><li>Demonstrated ability to sequentially grow business and achieve gross profit budgets in a commercial manner, across the team and within own desk.</li><li>A successful track record of aligning the RH permanent or contract talent solutions with other divisions to actively cross-sell the business.</li><li>Demonstrated ability to build profile and market awareness of RH permanent or contract talent solutions through effective Account/Client/Candidate management programs.</li><li>Experience of participating in the management team objectives and initiatives.</li><li>Native speaker of Mandarin and fluent in both written and spoken English.</li><li>An eye for strengthening existing processes to foster an inclusive sales culture.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">OFFICE LOCATION: </span></strong></p><p>Shanghai Xuhui CBD</p><p>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.</p><img src="https://counter.adcourier.com/U29uamEuWXVhbi4yMjUxNC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
- 2026-07-31T06:10:20Z
Patent/IP Counsel
- Shanghai,
- remote
- Permanent
-
1000000 - 1000000 CNY / Yearly
- <p><strong>About the Company</strong></p><p>Our client is a leading biopharmaceutical company focused on innovative drug discovery and development, with a robust pipeline spanning mRNA platforms, nephrology, anti-infectives, and other therapeutic areas. The company is advancing multiple proprietary programs from discovery through clinical stages, with a strong commitment to building globally competitive patent portfolios.</p><p>The company operates with a science-driven, collaborative culture, and places intellectual property at the core of its business strategy. With a growing pipeline and expanding BD activities (including License-in/License-out and co-development transactions), the IP function plays a critical role in shaping the company's commercial trajectory.</p><p><strong>The Role</strong></p><p>We are seeking a seasoned <strong>Patent/IP Counsel</strong> to join the company's Shanghai office. This is a standalone senior contributor role, reporting to the Head of IP, with responsibility for managing the company's global patent portfolio and providing strategic IP counsel to R&D, BD, and executive teams.</p><p>This is not a purely administrative prosecution role. You will work closely with scientific teams to identify patentable inventions, develop filing strategies, conduct FTO analyses, and support high-value BD transactions. You will also have the opportunity to shape the company's IP policies and build processes from the ground up.</p><p><strong>Key Responsibilities</strong></p><ol><li><strong> Patent Strategy & Prosecution Management</strong></li></ol><ul><li>Independently develop and execute global patent filing strategies for innovative and improved‑formulation drug candidates, including US, EP, CN, and PCT routes</li><li>Review and manage foreign associate work product (office action responses, amendments, and legal opinions)</li><li>Oversee patent maintenance and annuity payments</li></ul><ol start="2"><li><strong> Patent Mining & Portfolio Development</strong></li></ol><ul><li>Collaborate with R&D teams to identify patentable inventions and build commercially valuable patent portfolios around core platforms (e.g., mRNA, nephrology, anti-infectives)</li><li>Conduct landscape analyses to inform R&D direction and competitive positioning</li></ul><ol start="3"><li><strong> FTO & Risk Management</strong></li></ol><ul><li>Lead FTO analyses and patent infringement risk assessments for key pipeline assets and near‑commercial products</li><li>Provide actionable IP opinions to support R&D and commercial decision‑making</li><li>Monitor competitor patent activity and produce regular competitive intelligence reports</li></ul><ol start="4"><li><strong> BD Transaction Support & IP Due Diligence</strong></li></ol><ul><li>Participate in IP due diligence for License‑in/License‑out, co‑development, and technology export transactions</li><li>Draft and review IP‑related provisions in transaction documents (including representations, warranties, and indemnities)</li><li>Identify and mitigate potential IP risks in business development activities</li></ul><ol start="5"><li><strong> Internal Systems & Culture Building</strong></li></ol><ul><li>Develop and refine internal IP policies, including inventor remuneration and reward systems</li><li>Provide IP training to R&D personnel on patent searching, technology disclosure drafting, and IP awareness</li><li>Manage relationships with external patent agents and law firms to ensure quality and cost control</li></ul><p><strong>What We Look For</strong></p><p><strong>Education & Qualifications</strong></p><ul><li>Master's degree or above in Biology, Pharmacy, Chemistry, or a related life sciences discipline</li><li><strong>PRC Patent Agent Qualification</strong> (mandatory)</li><li>PRC Legal Professional Qualification (Bar) is a strong plus</li></ul><p><strong>Experience</strong></p><ul><li>8+ years of patent prosecution and portfolio management experience, preferably with a combination of law firm and in‑house biopharmaceutical experience</li><li>Proven track record of managing global patent filings (CN, US, EP, and PCT routes)</li><li>Experience in FTO analysis, patent due diligence, and BD transaction support</li></ul><p><strong>Technical & Language Skills</strong></p><ul><li>Strong technical understanding of biopharmaceutical frontier technologies (e.g., mRNA, gene therapy, ADC, etc.)</li><li>Excellent English proficiency - able to directly review and comment on foreign counsel work product and legal opinions without translation dependency</li><li>Strong drafting skills in both Chinese and English</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strategic thinker with commercial awareness - able to align IP strategy with business objectives</li><li>Excellent cross‑functional communication skills - able to effectively coordinate across R&D, BD, and external counsel</li><li>Self‑motivated, detail‑oriented, and capable of managing multiple workstreams simultaneously</li><li>Pragmatic and business‑focused - comfortable operating in a fast‑paced, matrix environment</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive compensation package (base salary + performance bonus)</li><li>Opportunity to build and shape the IP function at a growing biopharma company</li><li>Exposure to high‑value BD transactions and cross‑border deal work</li><li>Direct access to scientific leadership and business decision‑makers</li><li>Autonomy to design and implement IP processes and policies</li><li>Collaborative, science‑first culture with minimal bureaucracy</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/d2lsbC5xaWFuLjY1NDg5LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
- 2026-07-23T02:46:34Z
Finance BP ( 12 months contractor)
- Shanghai,
- remote
- Contract
-
300000 - 420000 CNY / Yearly
- <table><tbody><tr><td><p>The Role<br /> Your extraordinary head for numbers, business insights and critical thinking will empower company leaders to facilitate business planning. Your exceptional experience in FP&A lets you provide valuable insights into business performance and support strategic decision making.<br /> </p><p>Your Skills & Experience<br /> * Oversee the Financial Planning & Analysis function, including the continuous improvement in processes and reporting<br /> * Provide leadership to the team, with keen interest in the development of team members<br /> * Review results, comparing actuals to forecast, budget and prior year<br /> * Prepare monthly and yearly financial forecasts - provide decision support materials to Senior Management in order to meet financial targets<br /> * Report month-end / forecast financial results to P&W Finance Headquarters. Provide variance explanations as needed<br /> * Prepare monthly Business Unit Review and MML Review for Management presentation to Group Executive Team<br /> * Oversee local statutory reporting and reporting to Partners<br /> * Work closely with Operations to understand and track strategic initiatives that align with SEC's overall growth strategy<br /> * Drive budgetary control, cost reduction and productivity improvement<br /> * Assist Management in Board of Directors Meeting's material preparation<br /> * Prepare and analyze business modelling and provide strategic recommendation to Management<br /> * Review Sales & Campaigns' cost sheet to provide commercial and financial advice to support business decisions<br /> About you<br /> * University degree or professional accounting qualification <br /> * 8 years of experience FP&A, budget controlling and forecasting experience across ,MNCs<br /> * Ability to work across multi-cultural, multi-level organizations<br /> * Excellent written and verbal English communication skills<br /> * Excellent interpersonal skills and the ability to establish sound working relationships with all levels of organization<br /> * A strong team player and an independent worker, able to work well under pressure in a dynamic environment<br /> What's on offer?<br /> * A dynamic, rapidly changing environment where your skill and abilities will be put to test every single day.<br /> * The rewards of seeing your strategies implemented to achieve growth.<br /> <br /> **This is a 6 - 12 month project and immediately available candidates are more welcome.**</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/TmF0YWxpZS5MaXUuODQzMDcuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
- 2026-06-11T02:45:12Z
Senior IT Product Manager(AI) - Contractor, Base in Shanghai
- Shanghai,
- remote
- Contract
-
30000 - 40000 CNY / Monthly
- <p>We are seeking for Senior IT Product Manager(AI) - Contractor, Base in Shanghai.</p><p>Job Summary<br />We are seeking a highly strategic and execution-oriented Senior Product Owner, Consumer Experience & AI Innovation to lead the vision, roadmap, and delivery of key consumer and employee experience platforms across China.<br />This role is responsible for driving digital products and capabilities spanning Customer Service Hub, Voice of Customer (VOC), Experience Hub, Wholesale Portal, and Store Lifecycle Management, ensuring seamless experiences across consumers, retail associates, wholesale partners, and internal operations.<br />In addition, this role will act as a key catalyst for AI innovation, identifying, designing, and scaling AI-powered solutions, with a strong focus on AI Agents, workflow automation, operational intelligence, and business activation use cases. The ideal candidate combines deep product management expertise, business acumen, AI innovation capabilities, and strong stakeholder leadership skills.<br />Key Responsibilities<br />Consumer & Employee Experience Transformation<br />* Lead initiatives that improve consumer, associate, and partner experiences across physical and digital touchpoints.<br />* Drive experience-led product design through journey mapping, process optimization, and data-driven insights.<br />* Continuously identify opportunities to simplify operations, improve service quality, increase productivity, and enhance satisfaction.<br />AI Innovation & Agent Activation<br />* Drive the exploration, incubation, and adoption of AI-powered capabilities across business domains.<br />* Lead ideation and implementation of: <br />o AI Agents<br />o Conversational Assistants<br />o Intelligent Automation<br />o Decision Support Solutions<br />* Partner with Data and Business teams to identify high-value AI opportunities and translate them into scalable products.<br />* Develop frameworks and best practices for AI Agent activation, adoption, measurement, and continuous optimization.<br />* Stay current on emerging AI technologies, market trends, and innovation opportunities, proactively introducing new capabilities that create business value.<br />Product Delivery & Execution<br />* Manage product backlog, prioritization, requirement definition, and delivery lifecycle.<br />* Collaborate with Engineering, UX, Data, Architecture, and Vendor teams to deliver high-quality solutions.<br />* Define KPIs and success metrics to measure product adoption, experience improvement, and business impact.<br />* Ensure products comply with security, privacy, governance, and local regulatory requirements.<br />Stakeholder Management & Storytelling<br />* Build strong partnerships across Customer Service, Retail Operations, Wholesale, Marketing, Commercial, and Technology organizations.<br />* Facilitate alignment across senior leadership and cross-functional stakeholders.<br />* Communicate complex concepts clearly through executive-level storytelling, business cases, roadmaps, and presentations.<br />* Influence decision-making through data, insights, and compelling narratives.<br /> <br />Qualifications<br />Experience<br />* Bachelor's degree or above in Information Systems, Business, Computer Science, Engineering, or related disciplines.<br />* 8+ years of experience in Product Management, Digital Transformation, Customer Experience, Service Platforms, or Enterprise Digital Solutions.<br />* Proven track record leading large-scale platform implementations and digital experience initiatives.<br />* Experience working across both business and technology organizations in agile environments.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. 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- 2026-07-16T06:04:15Z