7 results for It Program Manager in Shanghai

IT Project Manager-Marketing+R&D

Shanghai,
remote
Contract
30000 - 35000 CNY / Monthly
Recruiting Ad: IT Project Manager-Marketing+R&D We are seeking an experienced IT Project Manager to lead and coordinate technology initiatives supporting the Marketing and R&D functions. This role is ideal for a strong project leader with experience in the FMCG or retail industry, a solid understanding of MarTech, and exposure to AI- or algorithm-driven recommendation projects.As a peer to the Digital Project Manager, this position partners with different business functions and plays a key role in driving cross-functional technology projects from planning through execution. The successful candidate will be an excellent communicator, highly organized, and capable of managing multiple project streams simultaneously in a fast-paced business environment.Key Responsibilities<ul><li>Lead and manage IT projects that support the Marketing and R&D business functions</li><li>Partner closely with business stakeholders to understand requirements, define project scope, and align technology solutions with business priorities</li><li>Drive the planning, execution, monitoring, and delivery of multiple concurrent projects</li><li>Coordinate cross-functional teams to ensure projects are delivered on time, within scope, and to the required quality standards</li><li>Support initiatives related to MarTech, digital capabilities, and innovation in R&D processes</li><li>Contribute to projects involving AI, recommendation engines, or related algorithm-based solutions</li><li>Manage project timelines, risks, resources, dependencies, and stakeholder communication across multiple workstreams</li><li>Facilitate effective collaboration between IT teams and business departments to ensure successful project implementation</li><li>Provide regular project updates, highlight issues proactively, and drive resolution with relevant stakeholders</li></ul>Requirements<ul><li>Proven experience as an IT Project Manager in the FMCG or retail industry</li><li>Strong familiarity with Marketing Technology (MarTech) and experience supporting Marketing and R&D functions</li><li>Exposure to AI-related projects, algorithm-based recommendation systems, or similar digital innovation initiatives</li><li>Extensive project management experience with the ability to manage multiple projects simultaneously</li><li>Strong communication and stakeholder management skills</li><li>Ability to work effectively across technical and business teams</li><li>Business-level to fluent English communication skills, both written and spoken</li></ul>Preferred Profile<ul><li>Mature, proactive, and highly collaborative working style</li><li>Strong problem-solving skills and the ability to manage complex stakeholder environments</li><li>Comfortable operating in a fast-paced, matrixed organization</li><li>Ideally brings a solid balance of business understanding and technology project delivery expertise</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS42MzcwNi4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-19T05:48:36Z

Martech Project Manager - Contractor, Base in Shanghai

Shanghai,
remote
Contract
30000 - 40000 CNY / Monthly
<table><tbody><tr><td>About the RoleWe are looking for an experienced MarTech Project Manager to lead the end-to-end delivery of digital and marketing technology initiatives for Marriott's China operations. This role will focus on projects spanning CRM, CDP, Web (dotcom), CMS, and Customer Experience (CX/UX) enhancements, ensuring seamless integration and high-quality delivery that drives personalized guest experiences and business growth. Key ResponsibilitiesProject Delivery & Management<ul><li>Lead the full project lifecycle (initiation, planning, execution, monitoring, and closure) for MarTech projects covering CRM, CDP, Web platforms, CMS, and customer experience optimization initiatives.</li><li>Develop and maintain detailed project plans, timelines, budgets, and resource allocations; track progress against milestones and adjust as needed.</li><li>Manage project scope, risks, issues, and dependencies; proactively identify bottlenecks and drive resolution with clear escalation paths.</li></ul>Cross-functional Coordination<ul><li>Act as the central coordination point among business stakeholders (marketing, CRM, hotel operations), technical teams (development, data engineering, architecture), and external vendors.</li><li>Ensure business requirements are clearly translated into technical deliverables and that all parties remain aligned on project objectives and priorities.</li></ul>Vendor & Partner Management<ul><li>Manage external implementation partners and technology vendors (e.g., CDP, CRM, CMS platform providers), evaluating their deliverables against quality standards, timelines, and contractual commitments.</li><li>Facilitate vendor onboarding, performance reviews, and issue resolution.</li></ul>Customer Experience (CX/UX) Focus<ul><li>Partner with UX/UI designers and product teams to ensure project deliverables prioritize seamless, intuitive, and personalized customer journeys across web, app, and WeChat touchpoints.</li><li>Advocate for customer-centric design thinking throughout the project lifecycle, from requirements gathering to UAT and post-launch optimization.</li></ul>Stakeholder Communication<ul><li>Provide transparent, data-driven project status updates to senior leadership and business stakeholders, managing expectations and ensuring alignment on goals, risks, and trade-offs.</li><li>Bridge communication between China local teams and global/regional technology teams, ensuring smooth collaboration across time zones and cultures.</li></ul></td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm95Lkd1LjIxODM1LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-08-13T09:30:49Z

Digital Product Manager

Shanghai,
remote
Contract
25000 - 30000 CNY / Monthly
Recruiting Ad: Digital Product Manager We are seeking a strategic and execution-focused Digital Product Manager to drive the planning, delivery, and adoption of digital and CRM-related business initiatives. This role is ideal for a candidate who can connect business strategy with product execution, manage cross-functional collaboration, and ensure that digital solutions deliver measurable business value.You will play a key role in translating strategic priorities into actionable project plans, managing CRM business cases from concept to launch, and leading change management efforts to ensure successful user adoption and continuous optimization.Key Responsibilities<ol><li> Strategic Planning and Project Path Management</li></ol><ul><li>Support the execution of strategic initiatives and manage project roadmaps in real time.</li><li>Conduct business scenario analysis and support strategy development, implementation planning, technical architecture alignment, and team role coordination.</li><li>Organize and facilitate meetings across different team levels to drive alignment and consensus.</li><li>Document meeting outcomes and follow up on key actions related to business cases, business rules, IT requirements, and project milestones.</li><li>Coordinate cross-functional stakeholders to ensure timely progress and effective project delivery.</li></ul><ol start="2"><li> CRM Business Case Management and Delivery</li></ol><ul><li>Lead the management and delivery of CRM business cases, providing recommendations based on industry knowledge and practical experience.</li><li>Identify business opportunities through user research, stakeholder interviews, and brainstorming workshops.</li><li>Define and document clear business scenarios, business rules, closed-loop business processes, and user journey designs.</li><li>Establish business case success metrics, including but not limited to department, procedure, or product strategy performance, as well as efficiency improvement targets.</li><li>Drive business-side validation and manage key approval processes, including requirement sign-off, user acceptance testing (UAT), and go-live sign-off.</li><li>Partner with business and technical teams to ensure requirements are clearly translated into deliverable product features.</li></ul><ol start="3"><li> Change Management and Post-Launch Value Realization</li></ol><ul><li>Provide change management support for launched business cases to drive user adoption and behavior change.</li><li>Design and implement adoption plans aligned with targeted business value outcomes.</li><li>Define and track success KPIs to measure adoption, value realization, and ongoing performance.</li><li>Manage supporting materials such as demos, communication assets, and promotional videos to drive awareness and engagement.</li><li>Identify and promote successful sales use cases and user success stories.</li><li>Collect user feedback and drive continuous improvement through feature iteration and enhancement planning.</li><li>Manage feature prioritization and maintain the product backlog to support ongoing product evolution.</li></ul>Qualifications<ul><li>Proven experience in digital product management, CRM-related product delivery, or business transformation projects.</li><li>Strong ability to translate strategic goals into structured project plans and executable product initiatives.</li><li>Experience in business case development, user journey design, business process optimization, and requirements management.</li><li>Strong stakeholder management skills, with the ability to coordinate across business, IT, and leadership teams.</li><li>Experience facilitating workshops, user research, and cross-functional discussions to identify business needs and product opportunities.</li><li>Familiarity with change management principles and post-launch adoption tracking.</li><li>Strong analytical and problem-solving skills, with the ability to define KPIs and assess business impact.</li><li>Excellent documentation, communication, and presentation skills.</li><li>Experience managing product backlogs, feature prioritization, UAT, and sign-off processes is highly preferred.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS40Mjg3Mi4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-05T02:58:13Z

Manager, Change Management and Communications (Contractor)

Shanghai,
remote
Contract
40000 - 50000 CNY / Monthly
The CompanyA world-leading retail group.The RoleJoin large‑scale global digital transformation program as Change Management & Communications Manager. You will lead change enablement, stakeholder engagement and internal communications to drive user adoption across complex matrix organization, align local teams with global transformation objectives.<ul><li>Drive end‑to‑end change management and communication activities for enterprise‑wide business transformation initiatives.</li><li>Engage multi‑level internal stakeholders across regional and global teams, align expectations and resolve cross‑functional roadblocks to boost user adoption.</li><li>Develop structured communication materials, presentations and business narratives, translate complex insights into clear data‑driven recommendations for overseas stakeholders.</li><li>Collaborate with project, training and business teams to support solution roll‑out, identify change risks and deliver mitigation plans.</li><li>Ensure consistent messaging and effective change enablement throughout full project lifecycle.</li></ul>Your skills and experience<ul><li>Minimum 8+ years of professional experience in change management, corporate communications, training or large‑scale project deployment. Prior experience in large business transformation projects is required; hospitality industry or MSC experience is preferred.</li><li>Proven track record of stakeholder management and user adoption delivery; comfortable navigating complex matrix‑style organization for cross‑party alignment.</li><li>Fluent in both English and Chinese. Strong capability in building logical, data‑backed PPT presentations; able to articulate business insights and actionable recommendations to global audiences.</li><li>Self‑driven contractor mindset, capable of working independently in long‑term program environment.</li></ul>What's on offer?<ul><li>A rare opportunity for you to demonstrate your skills, initiative and creativity in a rapidly growing company.</li><li>A fast-moving context, where you'll be given ownership of multiple projects backed by an amazing team.</li><li>The rewards of making a genuine impact in a corporate culture that embraces creativity, fosters innovation and offers real career progression.</li></ul>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/bWlraS54dS4xOTIxMS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-19T07:16:22Z

Business Development/Client Solutions Manager - Shanghai

Shanghai,
remote
Permanent
0 - 1 CNY / Monthly
About Us Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.At Robert Half, we know that our greatest strength comes from the people who make up our team. We recognise the value of different backgrounds, experiences and points of view. Having increasingly diverse and inclusive teams is a critical aspect of our business strategy, and it is a key part of our values as a business too. We aim to foster a culture which is unconditionally inclusive, one where people can be their whole, authentic selves. In return, we ask that our people contribute their expertise, perspectives, ideas and experiences for one common purpose: to advance the way that people live and work. In this space we know our work is far from over, so join us, whatever your background and lived experience, and be a part of the journey. We are looking for talents with/whom:<ul><li>Passion for what they do, and build on it with drive and determination</li><li>Enjoy working as part of a team in a merit based, fast paced environment</li><li>Want to pursue a career in consultative/solutions business to business sales</li><li>Want career development, seek coaching and take ownership of their own results</li><li>Value an ethical approach to success</li></ul> Scope of Work Robert Half is looking for (Senior) Business Development / Client Solutions Managers to join our Team in Shanghai and Beijing.Some of the key aspects of your role includes:<ul><li>Prospect for new client business and building a strong network of contacts</li><li>Adept at understanding the needs and wants of each client's business coupled with an in-depth knowledge of their culture and workplace environment - and then match these fundamental requirements to the skills, experience and personalities of prospective candidates.</li><li>Actively engage with clients and making recommendations regarding the top talent available</li><li>Developing plans to achieve weekly, monthly and quarterly business growth goals with your team</li></ul> Requirements <ul><li>At least 5 years' experience in an external recruitment position or;</li><li>At least 3 years' experience in outbound B2B business sales, a new business development role with a proven track record of achievement or;</li><li>Strong appetite for sales and to work in a fast-paced, high-performing collaborative team environment</li></ul> In addition, we look for those that:<ul><li>Are innovative, creative and strategic thinker</li><li>Have a positive mindset - seek to enjoy work and understand that there will be high's and low's in any sales related position.</li><li>Communicate openly and honestly, and create the space for others to do the same</li><li>Foster connection by putting people first and building long-term trusting relationships</li></ul> What we offer you<ul><li>Attractive Compensation & Benefits Program</li><li>Rewards & Recognition on a Global, APAC and Local level</li><li>Wellness at Work - We value the importance of workplace happiness!</li><li>Training Programs and Career Development</li><li>Global Career Options</li></ul> Learn more about a career with Robert Half at our Careers Site: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com/about-robert-half/careers&data=04|01||0e881a1eb1d1405e9da908d8d7118f41|16532572d5674d678727f12f7bb6aed3|0|0|637495817717506856|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|1000&sdata=FgNsMHgaQPKM94tJDH06rypZ6FuKb4DtVxPs2BT2s4w=&reserved=0" target="_blank">https://www.roberthalf.com/about-robert-half/careers</a>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/U29uamEuWXVhbi40MzY3OC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-09-04T07:15:54Z

Digital PMO

Shanghai,
remote
Permanent
1000000 - 1100000 CNY / Yearly
Currently hiring Digital PMO role under China Digital& Tech team. This role ensures alignment between local execution and global standards while driving measurable business impact in all functions. The position will evolve to directly manage Individual Contributor (IC) Project Managers and serve as a strategic partner to senior leadership on digital investment, delivery health, and technology direction.<ul><li>Define and operationalize standardized project/program management frameworks aligned with global Agile methodologies, ensuring consistency, transparency, and speed-to-value.</li><li>Establish lightweight governance rituals (e.g., quarterly planning, stage gates, health checks) that enable cross-functional squads to deliver predictably without bureaucracy.</li><li>Oversee a growing team of IC Project Managers-providing career guidance, performance oversight, and capability development.</li><li>Champion AI-augmented delivery tools to enhance forecasting accuracy, risk sensing, sprint analytics, and automated reporting.</li><li>Act as a change agent to remove systemic delivery barriers, improve flow efficiency, and institutionalize continuous improvement practices across product and tech teams. Portfolio Management - Prioritization, Capability Metrics & Investment Oversight Orchestrate a transparent, value-driven portfolio of digital initiatives-anchored in strategic alignment, delivery health, and measurable capability outcomes.</li><li>Lead end-to-end portfolio planning-including intake, evaluation, sequencing, and sunsetting-based on strategic fit, business value, capacity, and risk.</li><li>Own capability metrics and delivery KPIs (e.g., time-to-market, scope adherence, ROI realization) to measure portfolio health and inform go-forward decisions.</li><li>Partner with Finance and Function leaders to develop annual and quarterly CAPEX/OPEX plans for digital investments, ensuring accurate forecasting, allocation, and tracking.</li><li>Maintain a dynamic portfolio dashboard that provides real-time visibility into spend, resource utilization, initiative progress, and outcome delivery.</li><li>Ensure compliance with global portfolio governance standards while adapting processes to Greater China's market dynamics and regulatory context.</li></ul> Ideal ProfileProven experience in end-to-end portfolio management, including prioritization, governance, value tracking, and cross-program alignment- ideally within complex, multi-team digital or technology portfolios.<ul><li>Deep expertise in Agile frameworks (Scrum, SAFe, LeSS), with hands-on experience scaling Agile across departments or enterprises.</li><li>Certified and practicing Scrum Coach (e.g., CSP-SM, CTC, or equivalent) - skilled in mentoring Scrum Masters, facilitating team maturity, and embedding Agile mindsets beyond ceremonies.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/cGFuZmlsby5wYW4uMzY1MjguMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
2026-07-30T08:48:06Z

Sr. SAP Consultant - Contractor

Shanghai,
remote
Contract
25000 - 37000 CNY / Monthly
Role OverviewWe are a global consumer goods company seeking an experienced SAP SD Consultant to join our APAC support team. This role is primarily operationally focused - handling daily business tickets for China and APAC regions - while also offering opportunities to participate in small-scale change requests and process improvement projects. The ideal candidate combines deep SD technical expertise, strong problem-solving ownership, and excellent English communication skills to collaborate effectively with a reporting line based in India. Key Responsibilities<ol><li>Daily Operations & Ticket Handling</li></ol><ul><li>Manage and resolve SAP SD tickets from users across China and APAC (covering order processing, deliveries, billing, pricing, output control, customer master, credit management, etc.).</li><li>Independently analyze issues, identify root causes, design solutions, and implement fixes within agreed SLAs.</li><li>Document resolution steps and contribute to the continuous improvement of the knowledge base.</li></ul><ol><li>Cross-functional Coordination</li></ol><ul><li>Work closely with business users (Sales, Logistics, Finance) to translate business requirements into feasible technical solutions.</li><li>Coordinate with ABAP development team for enhancements, reports, and bug fixes.</li><li>Collaborate with QA/testing teams to ensure thorough regression testing and smooth deployment of changes.</li></ul><ol><li>Small Change Project Execution</li></ol><ul><li>Take ownership of regional change requests (e.g., configuration adjustments, interface fine-tuning, process tweaks) - from requirement gathering and configuration to testing and go-live support.</li></ul><ol><li>Global Team Collaboration</li></ol><ul><li>Communicate proactively with the India reporting line and other APAC country IT teams, including participation in cross-time-zone meetings.</li><li>Provide regular status updates, risk assessments, and solution proposals to ensure alignment with global standards.</li></ul> Qualifications & Requirements<ul><li>Experience: 5-10 years of hands-on experience in SAP SD support or implementation projects. Consumer goods / retail / FMCG industry background is a strong plus.</li><li>Technical Skills:</li></ul><ul><li>Deep expertise in SAP SD front-end operations and back-end configuration (pricing procedures, output determination, partner determination, availability check, shipping points, billing, etc.).</li><li>Solid understanding of integration points with MM, FI/CO, and LE modules.</li><li>Ability to perform ABAP debugging to analyze code-level issues and provide clear guidance to developers.</li></ul><ul><li>Problem-solving Ownership: Capable of independently driving issues from initial user request to root cause identification and resolution - not merely acting as a message relay.</li><li>Project Experience: Prior involvement in at least 1-2 full-cycle implementations or multiple change request projects is preferred.</li><li>Language Proficiency: Fluent in both spoken and written English - comfortable with global conference calls, email correspondence, and technical documentation in English.</li><li>Soft Skills: Strong sense of ownership, logical thinking, excellent communication, service-oriented mindset, and ability to work under pressure.</li></ul> What We Offer<ul><li>Can remote and work from home</li><li>Stable career path within a globally renowned consumer goods organization</li><li>International working environment with multi-country collaboration</li><li>Balanced mix of BAU support and project-based work for continuous learning</li><li>Competitive compensation package and flexible working arrangements</li></ul> Apart from this case, we are also seeking several positions from other SAP functions such as SuccessFactors, SD, MM, PP, HANA, PMO. 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2026-09-04T07:45:54Z