Robert Half skills assessment data protection notice

You have been directed to this site because you want to review the Data Privacy Notice (DPN) in advance of taking skills assessments. This DPN applies only to Mainland China.

Please read this Data Protection Notice (“Notice”) to continue. It sets out how and why Robert Half collects your personal Data.

For technical support, please use the following: support form, chat function or the help option (top left of browser).

As part of the recruitment services we provide to you and in order to assess your qualifications, experiences and suitability for employment, Robert Half Human Resources Shanghai Company Ltd. or its affiliates or subsidiaries (hereinafter “Robert Half”) might ask you to take one or more tests provided by our selected service provider, SHL China Limited of Unit 307-308, 3/F, 233 Taicang Road, Huangpu District, Shanghai, China, Postal Code: 200020 (hereinafter “SHL”).

In order to administer these tests, Robert Half, as the data handler, will be required to process and share your first name, last name, email address, country and preferred language (collectively your “Personal Information”) with SHL (as the entrusted party) in accordance with the law. SHL may also collect additional Personal Information directly from you for the purpose of administering the tests and preparing test report.

Your Personal Information shared with SHL will be stored within China and backed up in China. Your Personal Information might be accessed from outside of China if you require technical support outside the normal working hours. These locations are further detailed below:

For system maintenance and 24/7 technical support, limited foreign SHL affiliates or sub-processors may have access to your Personal Information outside of China:

SHL US LLC, at 111 Washington Avenue South, Suite 500, Minneapolis, MN 55401 USA;

SHL (India) Private Limited, at 9th Floor, Tower 10-B, DLF Cyber City, Phase-II, Gurgaon 122 002, India;

SHL Group Limited, at The Pavilion, 1 Atwell Place, Thames Ditton, Surrey, KT7 0NE, UK; and

Certain third-party sub-processors, a current list available at: https://www.shl.com/wp-content/uploads/shl-sub-processors.pdf as updated from time to time

SHL will always be responsible for any SHL affiliates and/or SHL third party subcontractors that have access to your personal information and ensuring that they comply with the terms of this Notice.

SHL does not otherwise transfer your Personal Information outside of China except in accordance with applicable laws and regulations.

Taking an assessment is voluntary and your refusal to take an assessment provided by SHL will not negatively impact your job opportunities with Robert Half. If Robert Half is issuing the assessment on the request of the client as part of their onboarding process, we will inform the client of your refusal to take the assessment in which case the client will decide on the consequence of your refusal.

SHL provides two different form of assessments on our behalf:

General assessments. When taking these assessments SHL collects your name, email address, language preferences and the answer to the assessment questions.

• For assessments created by Robert Half, the general assessment results are expressed in a percentage of what you scored on the assessment;

• SHL general assessments generate numerical values derived by comparing your answers against benchmarks for the competency or task being measured. The numerical values are then passed through a computational model, which weighs and combines the designated numerical values to generate results,

Language assessments, which include audio assessments. When taking these assessments SHL collects your name, email address, language preferences and an audio recording of yourself as you speak or respond to questions, a transcription of your audio responses into text format and your answers to the assessment questions.

Robert Half receives your assessment scores in the form of an assessment report. We do not use automated decision-making. Our recruitment consultants review your assessment results alongside other criteria, such as your qualifications and experiences, the requirements for the role, discussions they had with you and other relevant criteria to determine your suitability for the specific job opportunity.

After you have taken the assessment our consultants will discuss the results with you. You can request a copy of your assessment report at any time by contacting your Branch contact person. If you are not happy with the results of the assessment, you can ask us to re-take the assessment.

If the assessment was issued upon the request of the client as part of their onboarding process we will always provide your assessment results (both your percentage as the benchmark data) and/or the assessment report with the client. In all other cases, we will only do so if you have consented to this. If you have questions on the nature of the assessment we have issued to you, please contact your Branch contact person.

You can ask us, at any time, to delete your assessment results by contacting your Branch contact person. Please note that, if you apply again after your assessment results have been deleted, you might be requested to re-take the assessment. Unless deleted beforehand, your Personal Data will be stored on the SHL platform for up to 2 years, from the expiry date of the assessment. On expiry of the two year storage period SHL will anonymise your Personal Data so that it is no longer possible to identify you.

We have taken steps to preserve the confidentiality and security of your Personal Data and we have implemented physical, technical and administrative measures to help prevent unauthorised access or use of your Personal Data. SHL is contractually not allowed to process any of your Personal Data for any purpose other than to provide the above described services.

You have the right to: withdraw your consent at any time without affecting the lawfulness of the processing before your withdrawal; to ask for access to the Personal Data we are processing on you; to ask us to correct your Personal Data held by us; to ask us to delete your Personal Data; to ask us to restrict how we use your Personal Data; to ask us to provide your Personal Data in a machine-readable format to another company and the right to launch a complaint with the data protection authority of the country where you are located. If you want to exercise any of your rights, have questions about the results of your assessment, or have questions or concerns about how Robert Half uses and processes your Personal Information, please contact Robert Half by email at [email protected] or by postal address at Data Protection Officer, Room 1912-14, 19th Floor, Shanghai Two ICC, No. 288 South Shaanxi Road, Xuhui District, Shanghai, China.