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Infrastructure Manager

Shanghai,
remote
Contract
25000 - 30000 CNY / Monthly
Recruiting Ad: Infrastructure Manager We are seeking an experienced and service-oriented Infrastructure Manager to lead daily IT infrastructure operations and end-user technology support across headquarters, manufacturing sites, and overseas offices. This role is responsible for ensuring the stability, security, and continuous improvement of the organization's infrastructure environment, Microsoft 365 services, and workplace technology operations.As a key liaison between business users and IT teams, you will oversee infrastructure performance, coordinate Desk Side Support activities, and drive service excellence across multiple locations. You will also support IT procurement, asset lifecycle management, and ongoing infrastructure enhancement initiatives.Position SummaryThe Infrastructure Manager is responsible for overseeing the daily operation, maintenance, and continuous improvement of the organization's IT infrastructure, Microsoft 365 environment, and end-user computing services. This role leads and coordinates Level 1 Desk Side Support operations across headquarters, manufacturing sites, and overseas offices, ensuring high service availability, operational efficiency, and an excellent user experience.Key ResponsibilitiesInfrastructure Operations<ul><li>Manage and maintain enterprise IT infrastructure, including servers, storage, network services, cloud platforms, and end-user computing environments.</li><li>Ensure high availability, reliability, security, and performance of infrastructure services across all business locations.</li><li>Monitor infrastructure health and proactively identify risks, capacity constraints, and improvement opportunities.</li><li>Coordinate routine maintenance, incident response, and operational support to minimize business disruption.</li><li>Support infrastructure-related projects, system upgrades, migrations, and technology refresh initiatives.</li></ul>Microsoft 365 Operations & Administration<ul><li>Administer, support, and maintain the Microsoft 365 environment, including:</li><ul><li>Exchange Online</li><li>Microsoft Teams</li><li>SharePoint Online</li><li>OneDrive for Business</li><li>Microsoft Entra ID (Azure AD)</li><li>Microsoft Intune</li></ul><li>Manage user lifecycle processes, including account provisioning, access management, permissions administration, and policy enforcement.</li><li>Ensure secure and efficient operation of collaboration and productivity platforms.</li><li>Support configuration, troubleshooting, and continuous optimization of Microsoft 365 services.</li></ul>End-User Support & Service Delivery<ul><li>Lead and coordinate Level 1 Desk Side Support operations across multiple business sites and international offices.</li><li>Ensure timely resolution of user issues related to hardware, software, connectivity, and workplace technology tools.</li><li>Promote high-quality service delivery and a positive end-user experience through responsive and effective support.</li><li>Collaborate with internal IT teams and external vendors to resolve technical issues and maintain support standards.</li></ul>Operational Excellence & Governance<ul><li>Act as a key point of contact between business stakeholders and IT teams for infrastructure and workplace technology services.</li><li>Support IT procurement processes and manage hardware/software asset lifecycle activities.</li><li>Maintain operational documentation, procedures, and service records.</li><li>Drive continuous service improvement initiatives to enhance efficiency, reliability, and user satisfaction.</li><li>Ensure compliance with security standards, operational policies, and best practices.</li></ul>Qualifications<ul><li>Proven experience in IT infrastructure operations, end-user support, or infrastructure management roles.</li><li>Strong knowledge of enterprise infrastructure, including servers, storage, networking, cloud platforms, and desktop environments.</li><li>Hands-on experience administering Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune.</li><li>Experience leading or coordinating Desk Side Support or IT service delivery across multiple locations.</li><li>Strong understanding of IT operations, incident management, user support, and service continuity.</li><li>Familiarity with IT procurement, asset management, and lifecycle planning.</li><li>Good understanding of IT security, access control, and policy enforcement in enterprise environments.</li><li>Strong communication, coordination, and stakeholder management skills.</li><li>Ability to work effectively in a fast-paced, multi-site, and international business environment.</li></ul> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。<img src="https://counter.adcourier.com/Sm9zZXBoLlpodS45NTc1NC4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
2026-08-05T02:40:51Z

Ocean Freight Product Head - Greater China

Shanghai,
remote
Permanent
70000 - 80000 CNY / Yearly
Key Responsibilities<ol><li> Product Strategy & Business Performance</li></ol><ul><li>Own the P&Lfor the GC seafreight product, taking full accountability for Gross Profit (GP), volume targets (FCL and LCL), and yield per TEU.</li><li>Develop and execute a multi-year product roadmap that aligns with the global seafreight centralization strategy, transitioning from decentralized station-led models to a cohesive product-led structure.</li><li>Conduct in-depth trade lane research and market analysis to identify growth opportunities, mitigate risks, and adjust pricing/procurement strategies dynamically.</li></ul><ol start="2"><li> Procurement & Carrier Management</li></ol><ul><li>Spearhead all procurement activities for the GC region across all major trades (Transpacific, Europe, Intra-Asia).</li><li>Lead strategic rate negotiations with ocean carriers, NVOCCs, and co-loaders to secure competitive buying rates and allocation, ensuring space and equipment availability during peak seasons.</li><li>Establish standardized procurement frameworks and contract management protocols to ensure consistency across all GC branches.</li></ul><ol start="3"><li> LCL & Consolidation Network Development</li></ol><ul><li>Drive the expansion of the LCL productby establishing proprietary consolidation boxes (own consol) on key lanes.</li><li>Optimize the co-loader cooperation strategy to stabilize capacity and maintain service levels while maximizing revenue per CBM.</li><li>Build a robust gateway and hub structure within GC to support both export and import consolidation flows.</li></ul><ol start="4"><li> Team Leadership & Organizational Design</li></ol><ul><li>Restructure and "purify" the ocean product team structure across GC, shifting from station-centric management to a specialized, functional product organization (e.g., Procurement, Trade Management, LCL Product, Operations Excellence).</li><li>Lead, mentor, and develop a high-performing team of product managers and regional ocean leads, fostering a culture of data-driven decision-making and continuous improvement.</li><li>Design and implement comprehensive staff training programs focused on product knowledge, digital tools, and operational excellence to boost productivity metrics.</li></ul><ol start="5"><li> Productivity & Operational Excellence</li></ol><ul><li>Define and monitor key productivity indicators (KPIs) for the ocean product team, ensuring performance exceeds market averages (target: 70+ productivity score).</li><li>Collaborate with regional branch managers to streamline standard operating procedures (SOPs) for free-handle shipments, reducing manual intervention and driving efficiency.</li><li>Oversee data quality and system hygiene, ensuring GC ranks among the top performers globally in data integrity.</li></ul><ol start="6"><li> Cross-functional Collaboration</li></ol><ul><li>Act as the primary liaison between the China region and Global Seafreight HQ, cascading global initiatives while advocating for local market realities.</li><li>Partner closely with the Sales and Key Account Management teams to support high-value RFQs and complex global tenders with competitive, innovative seafreight solutions.</li><li>Coordinate with the Contract Logistics division to drive cross-selling opportunities, particularly for integrated supply chain solutions.</li></ul> <table><tbody><tr><td>Qualifications & Experience<ul><li>Education: Bachelor's degree required; Master's degree or professional logistics certification (e.g., FIATA, IATA) is highly preferred.</li><li>Experience: Minimum 15 years of progressive experience in the freight forwarding industry, with at least 5-8 years in a senior product leadership role specifically managing seafreight within Greater China.</li><li>Industry Knowledge: Deep expertise in ocean freight procurement, FCL/LCL product development, and trade lane management. Proven track record of driving yield improvement and GP growth in a volatile market.</li><li>Strategic Mindset: Demonstrated experience in driving organizational centralization or structural transformation (e.g., moving from station-led to product-led models).</li><li>Financial Acumen: Strong P&L management skills with a history of exceeding budget targets (ideally 20%+ annual growth).</li><li>Leadership: Proven ability to lead large, multi-location teams (150+ staff) through periods of change. Experience in setting up new branches or greenfield operations is a strong plus.</li><li>Language: Fluent in Mandarin and English (written and spoken); global stakeholder management experience is essential.</li></ul> </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<hr />点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。 <img src="https://counter.adcourier.com/YmVsbGEud2VpLjY3ODY4LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
2026-09-09T07:01:30Z

Practice Manager, Finance and Accounting

Shanghai,
remote
Permanent
0 - 1 CNY / Yearly
ABOUT US:Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year. JOB BRIEF:We are actively seeking an open-minded, driven and experienced Practice Manager to join this high growth Finance and Accounting team. You will be based in our Shanghai office and will have the opportunity to make your mark across the Finance practice area. ABOUT YOU:You are ready for your next challenge. You are an inclusive, strong communicator. You are a leader who takes great pride in their own billings, by setting an example, but also you value your team and make it a priority to see them grow and succeed. Ideally, you would have managed a medium-sized team (3+ people at a minimum) in the past. Prior experience will include the ability to demonstrate recruiting excellence via upper quartile performance, experience in building a team, and a record of assisting others to achieve results they would not ordinarily do so on their own. You should have a passion for what you do and build on it with drive and tenacity. You have an ethical mindset, demonstrable through your career to date. You are a critical thinker who can make quick agile decisions with a determination to find the best outcome for all. You want to continue taking ownership of your career and we will support you every step of the way in return. Responsibilities:<ul><li>Management of your team</li><li>Hiring, on-boarding and the retention of staff.</li><li>Retention and new business development whilst leveraging and cross-selling opportunities across the wider business.</li><li>Existing client development and client recapture.</li><li>A key focus on driving permanent placements.</li><li>Conducting all stages of a recruitment solution for your customers.</li><li>Understanding and analysing the market and sharing trends with your customers.</li><li>Referencing and representation in the marketplace.</li><li>Building and maintaining a robust and appealing online brand presence, in line with Robert Half's social media strategy and cultural growth objectives, to network, build relationships and generate placement and sales opportunities.</li><li>Creating targeted customer e-mailshots.</li><li>Using the Salesforce Planner to establish robust call planning schedules to customers.</li><li>Attending or hosting in-person/virtual client and candidate events to generate new business opportunities and promoting networking and relationship building.</li></ul> Qualifications:<ul><li>10+ years' working experience, including 5+ years in the recruitment/business development field with a concentration of at least 2-year as a people manager in proven solution-oriented, consultative-driven business development.</li><li>Demonstrated success in business generation, leading and driving business development across a range of client companies ranging from SME to large enterprises/MNC's.</li><li>Demonstrated ability to sequentially grow business and achieve gross profit budgets in a commercial manner, across the team and within own desk.</li><li>A successful track record of aligning the RH permanent or contract talent solutions with other divisions to actively cross-sell the business.</li><li>Demonstrated ability to build profile and market awareness of RH permanent or contract talent solutions through effective Account/Client/Candidate management programs.</li><li>Experience of participating in the management team objectives and initiatives.</li><li>Native speaker of Mandarin and fluent in both written and spoken English.</li><li>An eye for strengthening existing processes to foster an inclusive sales culture.</li></ul> OFFICE LOCATION: Shanghai Xuhui CBDRobert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/U29uamEuWXVhbi4yMjUxNC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-09-04T07:15:54Z