<p><span style="text-decoration: underline;"><strong>ABOUT US:</strong></span></p><p>Founded in 1948, Robert Half International has over 300-offices worldwide. The company is traded on the NYSE. In February 2025, Robert Half International was once again named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry in service quality and innovation for the 28th consecutive year.</p><p> </p><p><strong><span style="text-decoration: underline;">JOB BRIEF:</span></strong></p><p>We are actively seeking an open-minded, driven and experienced Practice Manager to join this high growth Finance and Accounting team. You will be based in our Shanghai office and will have the opportunity to make your mark across the Finance practice area.</p><p> </p><p><strong><span style="text-decoration: underline;">ABOUT YOU:</span></strong></p><p>You are ready for your next challenge. You are an inclusive, strong communicator. You are a leader who takes great pride in their own billings, by setting an example, but also you value your team and make it a priority to see them grow and succeed. Ideally, you would have managed a medium-sized team (3+ people at a minimum) in the past. Prior experience will include the ability to demonstrate recruiting excellence via upper quartile performance, experience in building a team, and a record of assisting others to achieve results they would not ordinarily do so on their own. You should have a passion for what you do and build on it with drive and tenacity. You have an ethical mindset, demonstrable through your career to date. You are a critical thinker who can make quick agile decisions with a determination to find the best outcome for all. You want to continue taking ownership of your career and we will support you every step of the way in return.</p><p> </p><p><span style="text-decoration: underline;">Responsibilities:</span></p><ul><li>Management of your team</li><li>Hiring, on-boarding and the retention of staff.</li><li>Retention and new business development whilst leveraging and cross-selling opportunities across the wider business.</li><li>Existing client development and client recapture.</li><li>A key focus on driving permanent placements.</li><li>Conducting all stages of a recruitment solution for your customers.</li><li>Understanding and analysing the market and sharing trends with your customers.</li><li>Referencing and representation in the marketplace.</li><li>Building and maintaining a robust and appealing online brand presence, in line with Robert Half's social media strategy and cultural growth objectives, to network, build relationships and generate placement and sales opportunities.</li><li>Creating targeted customer e-mailshots.</li><li>Using the Salesforce Planner to establish robust call planning schedules to customers.</li><li>Attending or hosting in-person/virtual client and candidate events to generate new business opportunities and promoting networking and relationship building.</li></ul><p> </p><p><span style="text-decoration: underline;">Qualifications:</span></p><ul><li>10+ years' working experience, including 5+ years in the recruitment/business development field with a concentration of at least 2-year as a people manager in proven solution-oriented, consultative-driven business development.</li><li>Demonstrated success in business generation, leading and driving business development across a range of client companies ranging from SME to large enterprises/MNC's.</li><li>Demonstrated ability to sequentially grow business and achieve gross profit budgets in a commercial manner, across the team and within own desk.</li><li>A successful track record of aligning the RH permanent or contract talent solutions with other divisions to actively cross-sell the business.</li><li>Demonstrated ability to build profile and market awareness of RH permanent or contract talent solutions through effective Account/Client/Candidate management programs.</li><li>Experience of participating in the management team objectives and initiatives.</li><li>Native speaker of Mandarin and fluent in both written and spoken English.</li><li>An eye for strengthening existing processes to foster an inclusive sales culture.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">OFFICE LOCATION: </span></strong></p><p>Shanghai Xuhui CBD</p><p>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.</p><img src="https://counter.adcourier.com/U29uamEuWXVhbi4yMjUxNC4xMDkyMUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p><strong>Now Hiring: IT Operations Manager</strong></p><p>We are looking for an experienced and hands-on <strong>IT Operations Manager</strong> to oversee the daily operation, enhancement, and support of critical business systems. This role is ideal for a candidate with strong experience in IT operations, product lifecycle management, vendor coordination, and business-facing support within complex enterprise environments.</p><p>The successful candidate will work closely with business users, internal teams, and external vendors to ensure stable system performance, efficient service delivery, and continuous improvement across commercial platforms.</p><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p><strong>Product Operations</strong></p><ul><li>Manage daily product operations and resolve issues in accordance with company processes, tools, and compliance standards.</li><li>Perform rapid troubleshooting and issue diagnosis to minimize service disruption.</li><li>Drive continuous operational improvements and process optimization.</li></ul><p><strong>Product Lifecycle Management</strong></p><ul><li>Independently support the full software development lifecycle, including requirements analysis, solution design, implementation, testing, maintenance, and optimization.</li><li>Build and enhance system functions based on evolving business needs.</li></ul><p><strong>Requirements & Change Management</strong></p><ul><li>Manage and prioritize business requirements using a structured approach based on business value and technical feasibility.</li><li>Oversee change control processes, including bug fixes, change requests, and release windows.</li><li>Develop a strong understanding of business processes and work with vendors to define practical and scalable solutions.</li></ul><p><strong>Vendor Management</strong></p><ul><li>Manage L1/L2 vendor services in line with SLA commitments and agreed service scope.</li><li>Coordinate with multiple vendors on cross-product interface design and solution confirmation.</li><li>Oversee product and project documentation, knowledge transfer, and audit preparation.</li><li>Track issue resolution progress and support business communication during compliance reviews.</li></ul><p><strong>Stakeholder Collaboration & User Support</strong></p><ul><li>Work closely with on-site teams and stakeholders to ensure timely feedback, effective issue resolution, and alignment with changing business requirements.</li><li>Coordinate across departments and support users in commercial system operations.</li><li>Provide technical support and ensure vendor delivery meets business expectations.</li><li>Support project execution activities such as documentation preparation, progress management, data preparation and input, system testing, end-user training, and system rollout.</li></ul><p><strong>Service & System Management</strong></p><ul><li>Coordinate vendors in using <strong>ServiceNow</strong> to manage user technical service requests while ensuring compliance with information security, service standards, and KPI requirements.</li><li>Oversee daily operations, requirement management, and project coordination for commercial systems such as <strong>COMPASS, SRP, CMS, JBP</strong>, and related platforms.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in <strong>Computer Science, Information Systems</strong>, or a related field.</li><li><strong>5+ years of experience</strong> in IT Product Owner, Business Analyst, IT Project Manager, or related roles within an <strong>FMCG company</strong> or large software organization.</li><li>Strong understanding of <strong>sales incentive management</strong> and <strong>perfect store execution</strong>.</li><li><strong>5+ years of experience</strong> with <strong>sales RTM solutions</strong>, including <strong>SFA, DMS, CRM, and asset management systems</strong>.</li><li>Solid knowledge of <strong>microservices architecture</strong>, API integration, and connectivity with enterprise applications and big data platforms.</li><li>Experience with other sales-related IT systems such as <strong>route planning, order management, trade promotion management, market research, B2B, and master data management</strong>.</li><li><strong>5+ years of experience</strong> in <strong>SFA IT service management, vendor management, and change management</strong>.</li><li>Strong stakeholder management skills with the ability to build and maintain collaborative relationships.</li><li>Good presentation skills in system data flow design and conceptual solution workflows.</li><li>Excellent communication skills and strong conceptual thinking ability.</li><li>Fluent spoken <strong>English</strong> and proficient in <strong>MS Office</strong>.</li><li>Strong analytical skills, resilience, and the ability to work effectively under pressure.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Sm9zZXBoLlpodS41NTExNy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>Recruiting Ad: SCM IT Project Manager </strong></p><p>We are seeking an experienced SCM IT Project Manager with a strong background in large-scale, client-side (end-user) projects. This role focuses on supply chain management (SCM) system architecture and project leadership, with experience preferred in fulfillment/middleware platforms (such as OMS) and intelligent replenishment or supply chain optimization initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage end-to-end SCM IT projects, including fulfillment middleware (similar to Order Management Systems) and smart replenishment (supply chain optimization).</li><li>Act as a system architect with hands-on involvement in solution design, architecture, and technical decision-making.</li><li>Oversee project delivery, ensuring alignment with business objectives and timelines.</li><li>Collaborate closely with business stakeholders and cross-functional technical teams.</li><li>Ensure the integration and smooth operation of various SCM systems.</li></ul><p><strong>Requirements:</strong></p><ul><li>Proven experience managing large-scale SCM projects as a client-side stakeholder or in-house project owner.</li><li>Strong background in SCM architecture, with hands-on technical knowledge of relevant systems (e.g., OMS, WMS, TMS).</li><li>Demonstrated project management skills combined with technical expertise; experience as a solution/system architect is highly preferred.</li><li>Familiarity with intelligent replenishment projects or supply chain optimization is a plus.</li><li>Business-level proficiency in English, with clear communication skills.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</em></p><img src="https://counter.adcourier.com/Sm9zZXBoLlpodS40NTg2MS4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>Now Hiring: Technical Project Manager</strong></p><p>We are seeking an experienced and proactive <strong>Technical Project Manager</strong> to support the operation, enhancement, and lifecycle management of critical business systems. This role is ideal for someone who combines strong project management capabilities with technical understanding, vendor coordination experience, and the ability to work closely with business stakeholders in a fast-paced environment.</p><p>The successful candidate will play a key role in managing day-to-day product operations, coordinating vendors, handling requirements and change management, and supporting the delivery of system enhancements across multiple commercial platforms.</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p><strong>Product Operations</strong></p><ul><li>Manage daily product operations and resolve issues in line with company processes, tools, and service standards.</li><li>Perform rapid issue diagnosis and coordinate timely resolution of technical service requests.</li><li>Use operational tools such as <strong>ServiceNow</strong> to manage and track user support requests while ensuring compliance with information security, service, and KPI requirements.</li></ul><p><strong>Product Lifecycle Management</strong></p><ul><li>Independently support the full software development lifecycle, including requirements analysis, solution design, implementation, testing, maintenance, and optimization.</li><li>Build, enhance, and continuously improve product features and system capabilities.</li></ul><p><strong>Requirements & Change Management</strong></p><ul><li>Manage and prioritize business requirements using a matrix based on business value and technical feasibility.</li><li>Oversee change control processes, including bug fixes, change requests, and release windows.</li><li>Develop a deep understanding of customer business processes and collaborate with vendors to define effective solutions.</li></ul><p><strong>Vendor & Service Management</strong></p><ul><li>Coordinate and manage L1/L2 vendor services based on SLA commitments and agreed service scope.</li><li>Work with multiple vendors across products to define interfaces and confirm technical solutions.</li><li>Support project and product documentation management, knowledge transfer, and compliance audit preparation.</li><li>Track issue resolution progress and facilitate communication between business and technical teams.</li></ul><p><strong>Stakeholder Collaboration & User Support</strong></p><ul><li>Work closely with on-site and cross-functional teams to quickly respond to issues and adapt to changing business needs.</li><li>Provide technical support to users within commercial system operations and coordinate vendor delivery across departments.</li><li>Support project activities such as documentation preparation, project tracking, data preparation and input, system testing, end-user training, and system rollout.</li></ul><p><strong>Systems in Scope</strong></p><ul><li>Support daily operations, requirements management, and project coordination for commercial systems such as <strong>COMPASS, SRP, CMS, JBP</strong>, and related platforms.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in <strong>Computer Science, Information Systems</strong>, or a related field.</li><li><strong>5+ years of experience</strong> in IT Product Owner, Business Analyst, Project Manager, or related roles within a <strong>fast-moving consumer goods (FMCG)</strong> company or large software organization.</li><li>Strong experience with <strong>sales RTM solutions</strong> and related platforms such as <strong>SFA, DMS, CRM, and asset management systems</strong>.</li><li>Solid understanding of <strong>microservices architecture</strong>, system integration, and API connectivity with external applications and big data platforms.</li><li>Exposure to other sales-related IT products such as <strong>route planning, order management systems, trade promotion management, market research, B2B platforms, and master data management</strong>.</li><li><strong>5+ years of experience</strong> in <strong>SFA IT service management, vendor management, and change management</strong>.</li><li>Proven ability to build and maintain effective relationships with key stakeholders and vendors.</li><li>Strong presentation skills, especially in system data flow design and conceptual solution process design.</li><li>Excellent communication skills and strong conceptual thinking ability.</li><li>Fluent spoken <strong>English</strong> and proficient in <strong>MS Office</strong> and computer applications.</li><li>Strong analytical skills and the ability to perform effectively under pressure.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Sm9zZXBoLlpodS43MjQwMy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
<p><strong>Recruiting Ad: Project Manager-app payment </strong></p><p>Are you ready to lead innovative payment solution projects in the fast-paced world of mobile applications? Our team is seeking a skilled Project Manager with proven expertise in app-based payment systems to take ownership of end-to-end project delivery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the planning, execution, and implementation of payment features for mobile and web apps.</li><li>Collaborate with cross-functional teams including developers, UX/UI designers, and product owners.</li><li>Manage timelines, budgets, and project scope to ensure high-quality, on-time delivery.</li><li>Identify and resolve risks or challenges related to compliance, security, and integration.</li><li>Liaise with internal and external stakeholders to understand business needs and translate them into effective payment solutions.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience leading projects focused on app or digital payment integration.</li><li>Strong knowledge of payment technologies, compliance standards, and secure transaction flows.</li><li>Exceptional organizational, communication, and stakeholder management skills.</li><li>Experience with Agile methodologies is preferred.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请"，即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请，并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息，请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据（例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份），因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/U3RlbGxhLlNoYW8uNTk4NzEuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
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