Junior IT Support Engineer/Business Application Support (EC)

Salary : RMB60000 - RMB120000
Location : Shanghai
Post Date :
Employment Type : Project
Job Order Number : EC11271409
Line of Business : Management Resources

Description :

Job profile

  • Monitor and support daily system routine processes
  • Execute defined procedures precisely
  • Resolve user questions and issues
  • Work with level 2 support for unresolved issues
  • Record resolution documentation
  • Escalate for effective resolutions to next level support or Asia IT support.

Mandatory requirement

  • Communication, comprehension and analytical skills

Added advantage

  • Experience in Business ERP functions and flow
  • Experience in IT Helpdesk support
  • PL/SQL editors and SQL query writing (for troubleshooting and checking test result)
  • Retail industry or system knowledge
  • Advanced IT technical skills (programming, scripting, system admin, database admin…)

Other requirements

  • Fluent in English and Mandarin is mandatory
  • University degree in IT or related field
By applying to this job you are agreeing to our Terms of Use
Print

Shanghai

Room 2639, 26th Floor, Central Plaza Office Tower, No. 381, HuaihaiZhong Road
200020 Shanghai
Phone : +86 21 6032 0555

Similar Jobs