8 results for Technical Delivery Manager in Shanghai
Technical Project Manager
- Shanghai,
- remote
- Contract
-
180000 - 240000 CNY / Yearly
- <p><strong>Now Hiring: Technical Project Manager</strong></p><p>We are seeking an experienced and proactive <strong>Technical Project Manager</strong> to support the operation, enhancement, and lifecycle management of critical business systems. This role is ideal for someone who combines strong project management capabilities with technical understanding, vendor coordination experience, and the ability to work closely with business stakeholders in a fast-paced environment.</p><p>The successful candidate will play a key role in managing day-to-day product operations, coordinating vendors, handling requirements and change management, and supporting the delivery of system enhancements across multiple commercial platforms.</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p><strong>Product Operations</strong></p><ul><li>Manage daily product operations and resolve issues in line with company processes, tools, and service standards.</li><li>Perform rapid issue diagnosis and coordinate timely resolution of technical service requests.</li><li>Use operational tools such as <strong>ServiceNow</strong> to manage and track user support requests while ensuring compliance with information security, service, and KPI requirements.</li></ul><p><strong>Product Lifecycle Management</strong></p><ul><li>Independently support the full software development lifecycle, including requirements analysis, solution design, implementation, testing, maintenance, and optimization.</li><li>Build, enhance, and continuously improve product features and system capabilities.</li></ul><p><strong>Requirements & Change Management</strong></p><ul><li>Manage and prioritize business requirements using a matrix based on business value and technical feasibility.</li><li>Oversee change control processes, including bug fixes, change requests, and release windows.</li><li>Develop a deep understanding of customer business processes and collaborate with vendors to define effective solutions.</li></ul><p><strong>Vendor & Service Management</strong></p><ul><li>Coordinate and manage L1/L2 vendor services based on SLA commitments and agreed service scope.</li><li>Work with multiple vendors across products to define interfaces and confirm technical solutions.</li><li>Support project and product documentation management, knowledge transfer, and compliance audit preparation.</li><li>Track issue resolution progress and facilitate communication between business and technical teams.</li></ul><p><strong>Stakeholder Collaboration & User Support</strong></p><ul><li>Work closely with on-site and cross-functional teams to quickly respond to issues and adapt to changing business needs.</li><li>Provide technical support to users within commercial system operations and coordinate vendor delivery across departments.</li><li>Support project activities such as documentation preparation, project tracking, data preparation and input, system testing, end-user training, and system rollout.</li></ul><p><strong>Systems in Scope</strong></p><ul><li>Support daily operations, requirements management, and project coordination for commercial systems such as <strong>COMPASS, SRP, CMS, JBP</strong>, and related platforms.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in <strong>Computer Science, Information Systems</strong>, or a related field.</li><li><strong>5+ years of experience</strong> in IT Product Owner, Business Analyst, Project Manager, or related roles within a <strong>fast-moving consumer goods (FMCG)</strong> company or large software organization.</li><li>Strong experience with <strong>sales RTM solutions</strong> and related platforms such as <strong>SFA, DMS, CRM, and asset management systems</strong>.</li><li>Solid understanding of <strong>microservices architecture</strong>, system integration, and API connectivity with external applications and big data platforms.</li><li>Exposure to other sales-related IT products such as <strong>route planning, order management systems, trade promotion management, market research, B2B platforms, and master data management</strong>.</li><li><strong>5+ years of experience</strong> in <strong>SFA IT service management, vendor management, and change management</strong>.</li><li>Proven ability to build and maintain effective relationships with key stakeholders and vendors.</li><li>Strong presentation skills, especially in system data flow design and conceptual solution process design.</li><li>Excellent communication skills and strong conceptual thinking ability.</li><li>Fluent spoken <strong>English</strong> and proficient in <strong>MS Office</strong> and computer applications.</li><li>Strong analytical skills and the ability to perform effectively under pressure.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Sm9zZXBoLlpodS43MjQwMy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
- 2026-04-29T05:41:18Z
IT Operations Manager
- Shanghai,
- remote
- Contract
-
180000 - 240000 CNY / Yearly
- <p><strong>Now Hiring: IT Operations Manager</strong></p><p>We are looking for an experienced and hands-on <strong>IT Operations Manager</strong> to oversee the daily operation, enhancement, and support of critical business systems. This role is ideal for a candidate with strong experience in IT operations, product lifecycle management, vendor coordination, and business-facing support within complex enterprise environments.</p><p>The successful candidate will work closely with business users, internal teams, and external vendors to ensure stable system performance, efficient service delivery, and continuous improvement across commercial platforms.</p><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p><strong>Product Operations</strong></p><ul><li>Manage daily product operations and resolve issues in accordance with company processes, tools, and compliance standards.</li><li>Perform rapid troubleshooting and issue diagnosis to minimize service disruption.</li><li>Drive continuous operational improvements and process optimization.</li></ul><p><strong>Product Lifecycle Management</strong></p><ul><li>Independently support the full software development lifecycle, including requirements analysis, solution design, implementation, testing, maintenance, and optimization.</li><li>Build and enhance system functions based on evolving business needs.</li></ul><p><strong>Requirements & Change Management</strong></p><ul><li>Manage and prioritize business requirements using a structured approach based on business value and technical feasibility.</li><li>Oversee change control processes, including bug fixes, change requests, and release windows.</li><li>Develop a strong understanding of business processes and work with vendors to define practical and scalable solutions.</li></ul><p><strong>Vendor Management</strong></p><ul><li>Manage L1/L2 vendor services in line with SLA commitments and agreed service scope.</li><li>Coordinate with multiple vendors on cross-product interface design and solution confirmation.</li><li>Oversee product and project documentation, knowledge transfer, and audit preparation.</li><li>Track issue resolution progress and support business communication during compliance reviews.</li></ul><p><strong>Stakeholder Collaboration & User Support</strong></p><ul><li>Work closely with on-site teams and stakeholders to ensure timely feedback, effective issue resolution, and alignment with changing business requirements.</li><li>Coordinate across departments and support users in commercial system operations.</li><li>Provide technical support and ensure vendor delivery meets business expectations.</li><li>Support project execution activities such as documentation preparation, progress management, data preparation and input, system testing, end-user training, and system rollout.</li></ul><p><strong>Service & System Management</strong></p><ul><li>Coordinate vendors in using <strong>ServiceNow</strong> to manage user technical service requests while ensuring compliance with information security, service standards, and KPI requirements.</li><li>Oversee daily operations, requirement management, and project coordination for commercial systems such as <strong>COMPASS, SRP, CMS, JBP</strong>, and related platforms.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in <strong>Computer Science, Information Systems</strong>, or a related field.</li><li><strong>5+ years of experience</strong> in IT Product Owner, Business Analyst, IT Project Manager, or related roles within an <strong>FMCG company</strong> or large software organization.</li><li>Strong understanding of <strong>sales incentive management</strong> and <strong>perfect store execution</strong>.</li><li><strong>5+ years of experience</strong> with <strong>sales RTM solutions</strong>, including <strong>SFA, DMS, CRM, and asset management systems</strong>.</li><li>Solid knowledge of <strong>microservices architecture</strong>, API integration, and connectivity with enterprise applications and big data platforms.</li><li>Experience with other sales-related IT systems such as <strong>route planning, order management, trade promotion management, market research, B2B, and master data management</strong>.</li><li><strong>5+ years of experience</strong> in <strong>SFA IT service management, vendor management, and change management</strong>.</li><li>Strong stakeholder management skills with the ability to build and maintain collaborative relationships.</li><li>Good presentation skills in system data flow design and conceptual solution workflows.</li><li>Excellent communication skills and strong conceptual thinking ability.</li><li>Fluent spoken <strong>English</strong> and proficient in <strong>MS Office</strong>.</li><li>Strong analytical skills, resilience, and the ability to work effectively under pressure.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Sm9zZXBoLlpodS41NTExNy4xMDkyMUByaGljbi5hcGxpdHJhay5jb20.gif">
- 2026-04-29T05:39:55Z
Project Manager
- Shanghai,
- remote
- Contract
-
480000 - 600000 CNY / Yearly
- <p><strong>Recruiting Ad: Project Manager </strong></p><p>We are hiring a <strong>Project Manager</strong> with <strong>solid automation project experience</strong> and <strong>workable English communication skills</strong>.</p><p><strong>Key Requirements:</strong></p><ul><li>Proven experience leading automation projects from planning to delivery</li><li>Strong project management skills, including timeline, budget, and stakeholder coordination</li><li>Ability to work with cross-functional teams in a fast-paced environment</li><li>Good English skills for daily business communication</li><li>Strong problem-solving and organizational abilities</li></ul><p><strong>What You'll Do:</strong></p><ul><li>Manage end-to-end automation projects</li><li>Coordinate internal teams, vendors, and stakeholders</li><li>Monitor project progress, risks, and deliverables</li><li>Ensure projects are completed on time, within scope, and within budget</li><li>Support continuous improvement and process optimization initiatives</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/WWluLkh1YW5nLjkzMjEyLjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-03T05:45:21Z
Supply Planning Manager
- Shanghai,
- remote
- Contract
-
240000 - 360000 CNY / Yearly
- <p><strong>About the Role</strong> We are seeking a strategic and results-driven <strong>Supply Planning Manager</strong> to lead supply chain planning initiatives. This role is responsible for ensuring product availability, optimizing inventory, and aligning supply with business demand forecasts.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute supply planning strategies to ensure product availability and minimize stock-outs.</li><li>Collaborate with suppliers to manage lead times, production schedules, and delivery commitments.</li><li>Monitor inventory levels and optimize replenishment cycles to balance cost and service.</li><li>Partner with cross-functional teams (procurement, logistics, sales, marketing) to align supply with demand forecasts.</li><li>Identify risks in the supply chain and implement effective mitigation plans.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Business, or related field; advanced degree preferred.</li><li>Proven experience in supply planning, inventory management, or related supply chain functions.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent communication and collaboration abilities across diverse teams.</li><li>Proficiency in supply chain planning tools and ERP systems.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/ZGFud3UuODI0MTQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
- 2026-04-14T05:21:30Z
Planning Tool PM/ BA (Contractor Position)
- Shanghai,
- remote
- Contract
-
540000 - 660000 CNY / Yearly
- <p><strong>Role Summary</strong></p><p>We are looking for a <strong>Planning Tool PM / BA</strong> to support the end-to-end delivery of <strong>planning tool projects</strong>, with the role being <strong>more PM-heavy</strong>. The successful candidate will assist with <strong>project management activities</strong>, including coordination for <strong>SIT and UAT</strong>, support for <strong>change management</strong>, and participation in <strong>stakeholder interviews</strong> and <strong>basic business analysis</strong>.<br /> Relevant experience in <strong>retail or FMCG</strong> is preferred, especially exposure to planning-related business processes.</p><p><strong>Key Responsibilities</strong></p><p><strong>1) Planning Tool Project Management </strong></p><ul><li>Support planning tool project execution by coordinating day-to-day activities within the project team.</li><li>Manage/track project plans and progress (e.g., milestones, task follow-ups, action logs).</li><li>Coordinate with stakeholders to ensure timely completion of deliverables and issue resolution.</li><li>Assist the project lead/manager in preparing and maintaining project documentation and status reports.</li></ul><p><strong>2) SIT & UAT Support</strong></p><ul><li>Support <strong>System Integration Testing (SIT)</strong> and <strong>User Acceptance Testing (UAT)</strong> activities.</li><li>Coordinate test schedules, support test case preparation as needed, and track issues/defects to closure.</li><li>Work with business users and the technical team to validate expected outcomes.</li></ul><p><strong>3) Change Management</strong></p><ul><li>Support change management activities, including communicating updates, collecting feedback, and supporting adoption.</li><li>Assist with training materials or guidance (as required by the project plan).</li><li>Help ensure new processes or tool changes are understood by relevant stakeholders.</li></ul><p><strong>4) Stakeholder Interviews & Requirements Gathering</strong></p><ul><li>Participate in interviews/workshops with business users to understand requirements and current workflows.</li><li>Document requirements clearly and support alignment between business and technical teams.</li></ul><p><strong>5) Basic Analysis (Supportive)</strong></p><ul><li>Perform basic analysis to support requirement validation and testing readiness (e.g., preparing simple summaries and insights).</li><li>Support data checking and validation tasks when needed.</li></ul><p><strong>Qualifications & Experience</strong></p><ul><li>Experience supporting <strong>planning tool / software implementation projects</strong> as a <strong>PM/BA</strong> (or equivalent).</li><li><strong>Retail or FMCG experience</strong> is preferred (exposure to planning/sales/demand or related business processes).</li><li>Experience supporting <strong>SIT/UAT</strong> activities and coordinating stakeholders for testing.</li><li>Strong communication skills and the ability to work effectively with both business users and technical teams.</li><li>Proficiency in <strong>Excel</strong> for basic analysis (e.g., pivot tables and data checks).</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Familiarity with change management concepts and user adoption practices.</li><li>Ability to manage multiple tasks and work to timelines under project constraints.</li><li>Structured thinking, good documentation habits, and attention to detail.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Y2hyaXN0ZWxsZS5mdW5nLjI1MTIzLjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
- 2026-04-16T01:44:48Z
IT Product Manager - Contractor, Base in Shanghai
- Shanghai,
- remote
- Contract
-
360000 - 480000 CNY / Yearly
- <p>We are seeking for IT Product Manager - Contractor, Base in Shanghai.</p><p><br />Job Description:</p><p>* 5+ years' experience of Digital Product Manager, direct experience and fluency with the broader digital landscape and to-C digital channels especially mobile platforms<br />* Extensive experience to act as a product manager in a cross-functional agile delivery team; ability to work with Design, Engineering and QA partners to define and implement enhanced/new mobile functions and customer experiences<br />* Strong ability in delivering product user stories/requirements documents and articulating necessary details to other scrum team members; experience in setting up, using, and maintaining key tools like JIRA, Confluence, Figma, etc.<br />* Strong analytical and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results<br />* Experience in applying AI tools to craft product requirements, validate ideas, and build early-stage product prototypes. Actively explores new AI capabilities to improve efficiency, creativity, and decision-making across the product lifecycle.<br />* Customer-obsessed and creative mindset that capitalizes on user data to make step-change experience improvements to platforms, products and features<br />* Compliance acumen - experience in managing security, privacy, and compliance initiatives for Mobile Apps. <br />* Verbal and written bilingual communication skills. Language Proficiency: English/Mandarin</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/Sm95Lkd1LjAyOTM5LjEwOTIxQHJoaWNuLmFwbGl0cmFrLmNvbQ.gif">
- 2026-05-28T07:37:01Z
Retail Operation GM
- Shanghai,
- remote
- Permanent
-
960000 - 1200000 CNY / Yearly
- <p>We are seeking a dynamic Operations General Manager to lead a flagship, high-volume retail operation at a major international transportation hub in Shanghai.</p><p>Reporting directly to the General Manager, you will take full ownership of the operational P&L, sales performance, inventory strategy, and customer experience for this prestigious site. You will lead a robust team including Terminal Managers, Operations Managers, Loss Prevention, and IT POS leads.</p><p> </p><p><strong>Operations Management</strong></p><ul><li>Lead daily retail operations, ensuring compliance with all authority regulations, health and safety protocols, and brand guidelines.</li><li>Collaborate with the supply chain and logistics teams for effective inventory planning, replenishment, and availability of top-selling products, promotional materials, and samples.</li><li>Maintain the appearance and functionality of all retail outlets, fixtures, and displays, keeping in line with brand standards.</li><li>Analyze sales by store, category, and brand weekly, monthly, and annually; develop and implement strategies to drive sales, increase average transaction value (ATV), and boost conversion rates.</li><li>Review and calibrate the Sales Incentive Plan (SIP) to align with overall business financial targets.</li></ul><p> </p><p><strong>Customer Experience</strong></p><ul><li>Ensure consistent delivery of outstanding customer service through regular employee training and brand-specific coaching.</li><li>Address escalated customer issues promptly and professionally.</li><li>Implement feedback mechanisms and continuous improvement programs to enhance the customer journey.</li><li>Monitor and act on key customer experience metrics, including NPS, mystery shopper feedback, and customer perception data.</li></ul><p> </p><p><strong>Team Leadership & Development</strong> </p><ul><li>Manage staffing and scheduling to optimize coverage based on passenger and foot traffic patterns.</li><li>Build and maintain a high-performance culture focused on customer service, collaboration, and accountability.</li><li>Conduct regular performance reviews and ongoing coaching, linked directly to sales and service outcomes.</li></ul><p> </p><p><strong>Customs Compliance</strong></p><ul><li>Foster strong working relationships with customs authorities to ensure smooth and compliant operations.</li><li>Implement controls and processes to prevent compliance violations and support audit-readiness.</li><li>Lead process improvements for inventory movement between holding areas and retail outlets.</li></ul><p> </p><p><strong>Qualifications & Experience:</strong></p><ul><li>Minimum 15 years of experience in retail management, with at least 5 years in a senior operations leadership role.</li><li>Demonstrated experience managing landlord/authority relationships and consistently achieving financial performance targets in large-scale retail operations (annual revenue of over USD 100M).</li><li>Ambitious, results-driven, and highly reliable.</li><li>Unquestionable integrity and strong professional ethics.</li><li>Proactive with strong problem-solving skills and the ability to adapt and learn quickly.</li><li>Creative approach to developing marketing strategies and retail promotions.</li></ul><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p><em>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/QnJpYW4uWmhhbmcuOTcwMTEuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
- 2026-05-19T07:33:36Z
Supply Chain Specialist
- Shanghai,
- remote
- Contract
-
120000 - 180000 CNY / Yearly
- <p><strong>About the Role</strong> We are seeking a skilled <strong>Supply Chain Specialist</strong> to join our team on a project running through the end of 2026. This role will focus on managing import/export logistics, supporting supply planning, and ensuring smooth operations across the supply chain.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee import and export activities, ensuring compliance with logistics requirements.</li><li>Collaborate with suppliers and logistics partners to manage lead times, production schedules, and delivery commitments.</li><li>Support supply planning activities to ensure product availability and minimize stock-outs.</li><li>Monitor inventory levels and optimize replenishment cycles to balance cost and service.</li><li>Partner with cross-functional teams (procurement, logistics, sales, marketing) to align supply with demand forecasts.</li><li>Identify risks in the supply chain and implement mitigation plans.</li></ul><p><strong>Requirements</strong></p><ul><li>Proven experience in import/export and logistics; supply planning experience is a plus.</li><li>Background in FMCG or pharmaceutical industry preferred.</li><li>Strong English skills in reading and writing; speaking ability is an advantage.</li><li>Ability to work independently and report directly to the Manager.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.cn/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>点击"申请",即表示您明确同意 Robert Half 可以使用您的个人信息来处理您的工作申请,并不时与您联系以获得未来的就业机会。 如需进一步了解 Robert Half 如何处理您的个人信息以及如何访问和更正您的信息,请阅读 Robert Half 隐私声明<a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.cn/en/privacy-statement&data=05|01|[email protected]|45960615caf741a897da08db12e2448b|16532572d5674d678727f12f7bb6aed3|0|0|638124535281002861|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=txey6FkFkoVyheBOucHzeYO1yTcFywlr7N4oX7M8axY=&reserved=0">https://www.roberthalf.cn/en/privacy-statement</a> 。请不要在您的简历中向我们提交任何敏感的个人数据(例如身份证号码、种族、性别、宗教、婚姻状况或工会会员身份),因为我们此时不收集您的敏感个人数据。</p><img src="https://counter.adcourier.com/ZGFud3UuNzQwODQuMTA5MjFAcmhpY24uYXBsaXRyYWsuY29t.gif">
- 2026-04-14T05:29:38Z